Develop the Knowledge Management System

1
Chapter 12

• Develop the Knowledge Management System

2
7 layers KM Architecture
1 2 3 4 5 6 7
3
Layer 1 Interface Layer

• What user actually see......
• Channels for Tacit and Explicit Knowledge
• Platform Independent
• Learning from intranets
• organize information and assembly it in a
  consistent, logical, and systematic manner.

4
Layer 2 Access and Authentication Layer

• Access privileges
• Firewalls
• Backups

5
Layer 3 Collaborative filtering and
intelligence Layer

• From static to dynamic structure
• each document is connected to other documents
  through hyperlinks (e.g. URLs, video file, and
  sound files)
• Intelligence layer

6
Layer 3 Collaborative filtering and
intelligence Layer (cont)

• Automatic Full-text indexing
• fast retrieval
• Automatic meta-tagging
• Who published the document?
• When was the last modified?
• Who reviews it?
• Who approve it?
• What is the size of the document?

7
Layer 3 Collaborative filtering and
intelligence Layer (cont)

• From client/server to agent computing
• process migration
• remote evaluation
• mobile object
• Benefits of mobile agent
• reduce network load
• real-time operation
• fault tolerant

8
Layer 4 Application Layer

• Video conference
• Yellow pages
• Digital whiteboard
• Electronic Forums
• DSS Tools

9
Layer 5 Transport Layer

• TCP/IP
• Mail Server
• Web server

10
Layer 6 Middleware Layer

• provide connectivity between old and new data
  formats
• the critical applications existing on
  incompatible platforms remain usable.

11
Layer 7 Repository Layer

• operational database
• discussion database
• digital documents

12
Layer 6 Middleware Layer

• provide connectivity between old and new data
  formats
• the critical applications existing on
  incompatible platforms remain usable.

13

• The end.