Bath Iron Works Color Presentation

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GENERAL DYNAMICS
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Combat Systems
Ordnance and Tactical Systems
Armament and Technical Products
Land Systems / Land Systems-Canada
Santa Barbara Sistemas
Steyr
MOWAG
European Land Systems
GENERAL DYNAMICS
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Who We Are

• GENERAL DYNAMICS LAND SYSTEMS is a subsidiary of
  General Dynamics Corporation (NYSE GD).
  Headquartered in Sterling Heights, Michigan, Land
  Systems designs, manufactures and supports land
  and amphibious combat systems for the U.S. Army,
  the U.S. Marine Corps and allied nations. Behind
  Land Systems' 65 year defense heritage is a
  commitment to provide high quality, technically
  superior, high value products and services to
  every customer. Land Systems has the leadership,
  financial resources, technology and strength of
  more than 9,800 employees who are dedicated to
  making the company the world's preferred supplier
  of a full spectrum of land and amphibious weapons
  systems. This dedication assures the
  stockholder, the customer and the nation that the
  name General Dynamics will always mean Strength
  on Your Side.

GENERAL DYNAMICS Land Systems
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GDLS Mission
General Dynamics Land Systems provides a full
spectrum of land and amphibious combat systems,
subsystems and components worldwide. Our
strengths are world-class design and systems
integration, superior production and innovative
life cycle support. We will deploy these
strengths to meet our customers needs in a
changing world.
GENERAL DYNAMICS Land Systems
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CY2009 Overview
Products

• Combat Vehicles and Subsystems
• Global Business Base
• 5.4 Billion in Sales
• 9,800 Employees
• ISO 9001-2000, 14001 OHSAS 18001 Registered
• SEI Level V Certified

Light ArmoredVehicles 6
EFV 6
AdvancedPrograms 7
Specialty WheeledVehicles 13
Abrams 30
Stryker 38
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International Programs
Iraq
Canada
Kuwait
Morocco
Afghanistan
Egypt
Australia
Qatar
Saudi Arabia
New Zealand
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U.S. Locations
Ft. Wainwright
GDLS Central Office GDLS Logistics
Engineering Center
Ft. Richardson
GDLS Future Combat Systems
Muskegon Technical Center
Ft. Lewis
Shelby Operations
ScrantonOperations
Schofield Barracks
Robotic Systems
Pohakuloa Training Area
Amphibious Systems
Camp Pendleton
Joint Systems Manufacturing Center
Tallahassee Operations
Anniston Army Depot
Ft. Hood
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SQA Regions Linked on Website
GENERAL DYNAMICS Land Systems
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Delegation Stamp

• STAMP RULES
• This stamp will always be kept under personal
  control and secured from unauthorized use (stamps
  are not borrowed or loaned).
• Assignee must have independent authority to
  accept or reject product shipment(s). Must also
  be unencumbered from contacting their SQA
  Regional Manager with any questions or concerns.
• Stamp use is only for its intended purpose, the
  review of GDLS product and documentation (a
  written/typed stamp number is not valid).
• Immediately notify your GDLS Regional Manager if
  this stamp is lost, stolen, or if it cannot be
  used because of damage or wear.
• Immediately notify your GDLS Regional Manager if
  you suspect any misuse of this stamp.
• The stamp impression must be affixed to all
  copies of the shipping document only when
  compliance to the Purchase Order and TDP are
  fully met. This is the only form of product
  acceptance.

GENERAL DYNAMICS Land Systems
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Purchase Order Overview General
Land Systems Canada PO 3xxxxxxxx
GDLS-C Quality Clauses Rev. H
GENERAL DYNAMICS Land Systems
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Purchase Order Overview Ts Cs
GENERAL DYNAMICS Land Systems
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Purchase Order Overview Quality Clauses
GENERAL DYNAMICS Land Systems
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Website Overview www.gdls.com
Front Page go through Supply Chain Management
link
GENERAL DYNAMICS Land Systems
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Website Overview PQA 3000
Cascading windows to Quality Instructions or
see next slide
GENERAL DYNAMICS Land Systems
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Website Overview Bookmark This Page
GENERAL DYNAMICS Land Systems
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Website Overview
GENERAL DYNAMICS Land Systems
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Item Unique Identification (IUID) Clause
Review Bar Code Packaging Requirements Managed by
SCM on iSupplier Web Page
GENERAL DYNAMICS Land Systems
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Technical Data Package (TDP)

• Drawings
• Pro E Models
• Material Certifications
• Special Process Approval
• Quality Assurance Provisions (QAPs)
• Quality Assurance Requirements (QARs)
• Program Release Approval (TRA)
• Supplier Quality Material Request (SQMR) Approval

GENERAL DYNAMICS Land Systems
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Supplier Quality Assurance

• Approximately 1250 Active Suppliers (GDLS
  GDLS-C)
• No Receiving Inspection Parts go directly to
  Plant Production
• Only receipts from Oracle create Supplier Ratings
• SQA is managed by Regional Managers using the
  TipQA Database
• Supported by Contracted Quality Field
  Representatives
• Supplier Corrective Actions
• Deferred Corrective Action Letter
• Notification to Suppliers for each nonconformance
  (TipQA NC document).
• Supplier expected to address the nonconformance
  internally no formal reply is required. VIDA
  audit will verify corrective actions are
  addressed and closed.
• Formal Corrective Action by Regional Managers
• 3 or more pieces of the same part number rejected
  as Supplier Responsible in a month (TipQA CA
  document is supported by NC document(s)).
  Notification via email from SQA Regional Manager
  to Supplier Quality Manager/ Supervisor/Contact
  for CA response.
• Intensive Management System
• On a quarterly basis, Suppliers with an
  acceptance rating below 98 for a 12 month period
  are reviewed by a panel with representation from
  SQA and Supply Chain Management. A complete
  review of the Quality history is done and
  recommendations are made of actions to be taken
  to improve the rating.

GENERAL DYNAMICS Land Systems
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Material Conformance Assurance

• FIRST PIECE INSPECTION (FPI) / DELTA FPI
• If QY-11 is called out on the Purchase Order, the
  following conditions will require a First Piece
  or Delta First Piece Inspection upon completion
  of the Suppliers own FAI, AS9102, or internal
  part inspection acceptance criteria.
• The FPI Directive and Quality Alert must be
  completed by a GDLS Inspector
• New Part Number or Engineering change to
  Supplier/Product
• Prime or Sub-Tier Material, Manufacturing, or
  Process change to part
• 12 month break in production
• Corrective Action (process change that brought
  part back into conformance)
• SUPPLIER QUALITY MATERIAL REQUEST (SQMR)
• Suppliers without design authority are not
  authorized to conduct Material Review Board (MRB)
  activities. This authority resides at the
  appropriate Plant. MRB authority will be stated
  on the P.O. for those Suppliers that are
  authorized.
• The SQMR CA response are coordinated thru your
  Regional Manager.
• Review the SQMR Form and submittal process in the
  PQA 3000.

GENERAL DYNAMICS Land Systems
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Inspection Delegation Audit Checklist
(SQ-905)refer to TipQA Supplier Master for
annual monthly schedule

• 1. Verify address, quality assurance manager,
  email address, and phone number per Supplier
  Master. List changes in
• 'Auditor's Remarks'.
• 2. Does the supplier have the current PQA 3000
  http//www.gdls.com - Procurement link
• 3. Does the supplier understand GDLS Purchase
  Order Quality Clause language (NCG PQA 3000 pg.
  4, ID, FPI, FAI)?
• 4. Are shippers/packing slips stamped by the
  ID Delegate?
• 5. Are the Inspection Delegate Stamps in
  control of the delegate?
• 6. Are there any GDLS purchase orders
  requiring First Article Test (FAT)? (QY2)
• 7. Are there any purchase orders requiring
  Control Test (CT)? (QY3)
• 8. Does the suppliers' purchase orders require
  First Piece Inspection? (QY11)
• 9. Does the supplier use software for product
  acceptance?

GENERAL DYNAMICS Land Systems
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Supplier Quality Rating by Region
GENERAL DYNAMICS Land Systems
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Summary

• Customer Focused
• Empowered Employees
• Leading Edge Technologies
• Quality Products
• Competitive Pricing