Intelligent MFP for Service Management

1
ROI
Intelligent MFP for Service Management Enabling
Dynamic Infrastructure for a Smarter Planet
intelligent
green
2
The Simplicity of One Print Infrastructure
intelligent
MFP Service Management Challenges

• Require one solution to manage energy, service
  alerts, print and configuration
• Reduce printing, administrative and energy costs
• Gain integrated, holistic views of all MFP and IT
  assets
• Decrease carbon footprint
• Accelerate workforce productivity

3
The Simplicity of One Print Infrastructure
intelligent
What is it?

• A solution that delivers Intelligent Device
  Management for Ricoh multifunction printers
  (MFPs) and support for other MFP vendors
• Provides insight and management for service,
  print, energy, output and asset control for print
  infrastructures
• Integrates with other Enterprise-wide IT asset
  management and business applications
• Co-developed by Ricoh and IBM leveraging Tivoli
  Monitoring and new software assets
• Standards-based software solution

4
The Simplicity of One Print Infrastructure
Dashboards
Analytics
Tivoli Common Reporting
Device Management

• Event Management
• Help Desk

Ricoh MFPs
Tivoli Monitoring
Tivoli WS Man Agent
WS Manager Endpoint
Data Warehouse
TSRM Omnibus/Netcool
Print Management

• Asset Management
• Servers/data centers
• PCs/desktops
• Supply Chain
• Financials

Data Provider Extension
Output Management
Device Monitoring
Other Print Devices
Tivoli Asset Manager (Maximo)
Tivoli Agent
Tivoli Agent
5
The Simplicity of One Print Infrastructure
intelligent
Intelligent Device Management

• One integrated solution for service, print,
  energy, asset and output management
• Rapid ROI
• Real-time reporting
• Automation of business processes
• Integration with business applications
• Deploy globally

6
The Simplicity of One Print Infrastructure
intelligent
Intelligent Device Management

• Enterprise-wide management of all IT assets
• Support for other MFP and print vendors
• Unlimited scalability
• Standards-based embedded intelligence
• Reduce carbon footprint
• Enforce corporate business policies
• Can be managed by your IT staff or Ricohs
  Managed Document Services

7
The Simplicity of One Print Infrastructure
intelligent
Sample Device Population Report
8
The Simplicity of One Print Infrastructure
intelligent
Print Management Device View
9
The Simplicity of One Print Infrastructure
intelligent
Print Management Group View
10
The Simplicity of One Print Infrastructure
intelligent
Print Management User Data
11
CO2 Dashboard
The Simplicity of One Print Infrastructure
intelligent
Total Carbon Footprint Target for Company (KPI)
Total Carbon Footprint Target By Division (KPI)
12
The Simplicity of One Print Infrastructure
intelligent
CO2 Measurement Group View
13
The Simplicity of One Print Infrastructure
intelligent
Power Management
14
The Simplicity of One Print Infrastructure
intelligent
Service Alert Management
15
The Simplicity of One Print Infrastructure
intelligent
Device Utilization
16
The Simplicity of One Print Infrastructure
intelligent
Other Vendors View