NHSFV CAMHS

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NHSFV CAMHS

• Practical Approach to Implementing and recording
  definitions

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Process of engaging staff

• Agreed definitions for assessment and treatment (
  clock-stopping data points) at strategic
  management group
• Circulated these to the team, along with the
  referral criteria document
• Formed a PIMS ( Patient information management
  system, our NHSFV data system) User group within
  CAMHS, to look at our data collection systems,
  our processes for DNAs etc (derived from the 7
  helpful habits system), be a resource for staff
  support and take forward the new ways of working
  group to be trained end of September and will
  then roll this out to whole team.
• Secretary sends a reminder to team to input PiMS
  data 3 working days before end of month
• Admin team identify any inaccuracies or gaps in
  the data each month and staff involved are
  offered help in addressing it, either via admin
  support or additional training.

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IT System

• Charlie Barratt, IT added three new codes to our
  PIMS system on the contact drop down menu
  Definitions
• RTT Assessment used for clients first appt ( we
  use choice and partnership, so usually choice
  appt). Secretaries log referrals and enter these
  first contacts on PiMS.
• RTT Treatment used for the first treatment appt
  after the RTT assessment appt. Usually the 1st
  partnership appt. Also used for start of
  diagnostic assessment process, eg ASD, ADHD by
  partnership clinician.
• RTT Assessment Treatment used for if client
  seen for assessment appt only, and are closing
  case but have also delivered some form of
  intervention. Also used if client seen and
  diagnostic assessment started, but second appt
  not yet made, eg waiting on receipt of
  questionnaires or requested speech and language
  report before allocating to partnership
  clinician.
• The old data had to be cleaned for any cases
  still open. This was time consuming and we had
  help from patient access team and own admin team
  for this.

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NHSFV CAMHS Flowchart for Data Submission for
HEAT target
CAMHS Secretary sends reminder to staff re PiMS
entries, 3 working days before month end.
Secretaries enter 1st appointments clinicians
enter subsequent appointments on PiMS by month end
Information Manager pulls the report from PiMS
system
Sends to CAMHS for accuracy checking (admin. team)
Any queries notified to team for clarification
Report updated and ratified by CAMHS
Information Manager forwards to ISD, copies to
CAMHS and Patient Access Manager
Patient Access Manager reports to health board
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