Peer Mediation Training

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Peer Mediation Training
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Role of Mediator

• A helper
• A fair person
• A good listener
• A person you can trust
• A dependable person

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A Mediator is not..

• A Judge
• A Police Officer
• A Person who interrupts
• A Person who takes sides
• A Person who gives advice

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Confidentiality

• What does this mean?
• We will come up with a GROUP definition.

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Confidentialitymeans.

• Peer Mediators keep secrets and do not tell
  other people about problems theyve discussed
  during mediation.

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Diversity Awareness

• Conflicts occur because of differences between
  people
• Peer mediators help disputants find commonalities
  to solve their differences

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Diversity Training Activities

• Inside/outside circle
• Walking the line

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Active Listening Activity

• How well do you listen?

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Active Listening

• Is listening with action.
• Shows people that you care about what they have
  to say.

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Neutral Stage

• Make good eye contact
• Look interested
• Lean forward

• Nod your head
• Encourage person to talk Okay.Uh huh.. I
  see.Go on

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Restate

• Repeat what the person says.
• So, you believe that she took your pencil.

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Reflect

• Use a feeling to reflect their feelings
• it sounds like you feel angry about this.

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Active ListeningPractice
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I Messages

• I feel _____________
• when you _______________
• and I want _________________
• Teach students to attack the problem, not the
  person
• Peer mediators help disputants appropriately
  channel their emotions during sessions by
  modeling the use of I messages.

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The Peer Mediation Process

1. Introduction/Greeting
2. Ground Rules
3. Active Listening
4. Agreement
5. Closing

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Now you try

• Role play Peer Mediation process

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Peer Mediation Quiz
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Sign Commitment Certificates