Using training packages to meet client needs

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Using training packages to meet client
needs Facilitator Gerard Kell
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Welcome to the workshop Gerard Kell Workforce
Development Unit Email gerard.kell_at_tafensw.edu.au

Resources located on myLearning at
http//wiki.tafensw.edu.au/sydney/mylearning/inde
x.php/Using_training_packages
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Activity Learning notes

• While you are waiting for the workshop to begin
  read this page and when the you hear this topic
  come up in discussion report to the group on what
  you have learned

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• TAFE NSW Doing business in the 21st Century
• The TAFE NSW Workforce Development Guarantee
  focuses on developing the critical capabilities
  need by TAFE staff to do business in the 21st
  Century.
• The ability to undertake a Training Needs
  Analysis, match training needs to appropriate
  competencies and provide recommendations, will be
  very important when providing workforce
  development services to enterprises and assisting
  businesses to develop their workforce skills.

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• Examples of skills and knowledge that sit under
  the Providing workforce development services to
  enterprises key capability area
• Understands workforce developments concepts
• Actively participates in a collaborative team to
  develop and deliver a range of customised
  workforce development services
• Builds and manages client relationships
• Displays awareness of factors affecting
  enterprise/business outcomes
• Builds customised solutions
• Thinks across disciplines
• Builds networks and shares knowledge
• Displays high level flexible training and
  assessment skills
• Continuously updates technical currency

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• Examples of skills and knowledge that sit under
  the Interpreting and Customising Training
  Packages key capability area
• Displays high level knowledge of Training
  Packages and able to customise for a workplace
  context
• Displays high level knowledge of Training
  Packages and able to customise for a community
  context
• Is able to customise Training Packages across a
  range of jobs
• Applies training needs analysis to implement
  workplace training and assessment strategies
• Is able to fit the training to the current or
  aspiring needs of the learner or enterprise
• Uses the National Training Information System
  (NTIS) confidently
• Continuously updates knowledge of national VET
  system
• Contributes to the review and development of
  Training Packages to reflect industry needs

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The workshop today

• This workshop is designed as a professional
  conversation to allow you the opportunity to
  explore the competency required to interpret a
  training package, conceptualise, design, develop
  and evaluate learning programs to meet an
  identified need for a group of learners, using
  appropriate criteria.

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Assessment / RPL

• Undertaking this workshop and completing the
  associated activities may provide evidence
  towards
• TAADES401B Use training packages to meet client
  needs
• Some elements from TAADES402B Design and develop
  learning programs

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Topics

• The National Training System
• Key VET stakeholders
• Training Packages
• Defining the basis for using a Training Packages
  and parameters of a learning program in
  consultation with the client/s using a training
  needs analysis approach
• Conceptualising standards and courses in order to
  generate options for designing a learning program
  
• Designing a structure of the learning program
• Developing draft learning program

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Tasks

• Undertake an organisational training needs
  analysis
• Select a training package to meet the client
  needs
• Identify content, resources, learning activities,
  assessment requirements
• Determine content chunking, sequence, timing,
  delivery and assessment strategies, documentation
  
• Plan for the evaluating and reviewing draft ,
  obtaining client feedback and endorsement

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The fundamental elements of the National Training
System

• the Australian Qualifications Framework (AQF
  website)
• the Australian Quality Training Framework (AQTF)
• Registered Training Organisations (RTOs)

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Key stakeholders in the VET system

• National Quality Council (NQC)
• Industry Skills Councils (ISCs)
• State and Territory Training Authorities (STAs)
• Registered Training Organisations (RTOs)
• Industry representatives and organisations
• Department of Education, Employment and
  Workplace Relations (DEEWR)
• NSW Department of Education and Training

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Key drivers DET - TAFE NSW Doing Business in the
21st Century

• the TAFE NSW Workforce Development guarantee the
  five capability areas identified are
• delivering workforce development services to
  enterprises
• using technologies to do business
• meeting the needs of diverse learners
• interpreting and customising Training Packages
• leadership

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Unit of competency components of a typical unit

• Description
•  
• Employability skills
•  
• Application
•  
• Performance criteria elements
•  
• Skills and knowledge requirements
•  
• Range statement
•  
• Evidence guide

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Define the Basis for Using Training Packages and
Accredited Courses

• Training Packages and client needs
• Selecting a training package
• Examining the contents

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Conducting a training needs analysis

• Methods for collecting information and data
• Gathering information and data
• Analysing information and data
• Matching needs to Training Package units of
  competency

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Analyse and Interpret the Qualifications Framework

• The qualifications framework
• Guidance
• Employability Skills

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Analyse and Interpret Competency Standards and
Accredited Modules for Client Application/s

• Competency standards
• Competency standards and client needs
• Documentation

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Analyse and Interpret Assessment Guidance for
Client Application

• Analyse the assessment guidelines
• Meeting client needs

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Interpreting the Training Package

• Understanding the Training Package content
• Understanding the scope and breadth of the
  competency standards
• The link to AQF
• Sourcing a suitable Training Package
• Operations and environment requirements
• Consulting and guiding the client
• Selling the benefits of Training Packages

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Define the Parameters of the Learning Program in
Consultation with the Client/s

• Every program needs a reason and a purpose
• Understanding the learners
• Understanding the scope and breadth of the
  learning program
• Confirming relevant standards and benchmarks
• Matching objectives to benchmarks
• Sourcing support for the learning program
• Operations and environment requirements

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Generate Options for Designing the learning
Program

• Learning strategy guides the program development
• Different levels of participants
• Using existing resources
• Consulting others on program content
• Time, cost and logistics considerations
• Selecting the most appropriate options

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Develop the learning program content

• Matching the subject matter content to design
  options
• Evaluating the resources for relevance and
  quality
• Customising for the purpose and audience
• Making activities and materials relevant and
  engaging
• Specifying assessment requirements

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Design the structure of the learning program

• Sequencing and segmenting enhance and support the
  learning
• Setting the time frame
• Methods for delivery and assessment
• Evaluating organisational readiness
• Summarising the program

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Review the learning Program

• Evaluating the learning program
• Enhancing the review process
• Adjusting the draft program
• Gaining final approval
• Making the learning program dynamic

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Activity Learning notes

• While you are waiting for the workshop to begin
  read this page and when the you hear this topic
  come up in discussion report to the group on what
  you have learned

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Activity - Reflection

• Think about a time when you used a training
  package or participated in a training needs
  analysis or a skills audit activity?
• Was it for you as an individual or group or for
  another purpose?
• How did you document the activity
• What were your feelings about the process

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Activity - Getting started Identifying
organisational or client needs for taxi driving

• Who is the client
• Why - purpose organisational requirements
• What outcomes objectives and expectations
• When timings and duration
• Where workplace educational institution home
• How recognition and .. What else?

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Activity - Case Study

• The main activity for this session is modelling
  the provision of a workforce service to
  enterprises
• You will extract information and data from a
  number of sources in order to determine the
  training needs of a group of staff, matching
  their needs to appropriate competencies and
• Develop a draft learning program report to the
  enterprise management team.

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Workforce Development