Title: Emotions
1Emotions
2Emotions Vocabulary
- Cooperation
- Relationship
- Empathy
- Sympathy
- Defense Mechanism
- Conflict
- Effective Communication
- IMessage
- Active Listening
- Body Language
- Constructive Criticism
- Compromise
- Tolerance
- Emotions
- Depression
- Cluster Suicide
- Resilience
- Psychiatrist
- Psychologist
- Interpersonal Conflict
- Conflict Resolution
- Mediation
- Negotiation
- Prejudice
- Apathy
3Types of Communication
- Verbal use of language and words to convey a
message - Speaking skills
- Listening skills
- Nonverbal communication without using words
- Use of signs or symbols
- Body language
4The basic level of communication
- Sender-one who sends the message
- Channel- the format that the message is sent
- Noise-distractors that are present ie loud
restaurant, static over radio, students talking
in class during instruction - Receiver- the one receiving the message
- Feedback-acknowledgement of understanding the
message
5Levels of Communication-from lowest to highest
- Phatic Communication
- Factual Communication
- Evaluative Communication
- Gut-level Communication
- Peak Communication
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7Phatic Communication
- Phatic Communication Using conventional messages
to establish rapport, to break the ice, and/or to
end a conversation. You might hug, kiss, shake
hands, bow, smile, make eye contact, and face one
another. We exchange pleasantries by using
cliches. Clichés are overused expressions that
have lost their original (content) meanings and
have taken on new relational meanings. We expect
phatic communication at the beginning and end of
every conversation, regardless of our feelings
about a person. - Examples Hello. How are you?
- Im fine. How are you?
- Hi. Paper or plastic?
- Thanks for coming. Have a nice day.
- Youre welcome.
8Factual Communication
- Factual communication Using events, making
observations, offering knowledge to others in a
manner which can be called chit chat or small
talk. At business parties, we rely upon factual
communication to network, to schmooze, and to
work the room. Factual communication includes
reporting what youve read in a textbook, what
youve studied for a test, showing pictures of
your children, and exchanging biographical
information about yourself. Factual communication
is relatively safe and most do this well. - Examples Im majoring in business
administration. - Im married with three children, two sons and one
daughter. - Did you watch the basketball game last night?
- What did we do in class last Friday?
9Evaluative Communication
- Evaluative communication Offering opinions,
ideas and judgments to others. This is risky
business because the odds are that others will
reciprocate with their own evaluations, which may
be different from yours. When people consistently
use evaluative communication, they must be
prepared for eventual conflict. Many U.S.
Americans enjoy sharing at this level and feel
that disagreeing with others is useful and
invigorating. Unfortunately, many of us dont use
evaluative communication with a high level of
competence. Its important to consider the value
of critical and creative thinking, as well as the
relational meanings of messages that are
exchanged. When using evaluative communication,
consider carefully the importance of descriptive,
provisional, and responsible expressions. Strive
to avoid cautionary language, sarcasm, and
nonverbal put-downs (e.g., rolling your eyes in
response to anothers comments). - Examples Of all my children, my daughter is the
better athlete. - I thought that movie was excellent, particularly
with the surprising ending. - Im not convinced that your argument is well
supported. - I agree with you!
10Gut-Level Communication
- Gut-level communication involves sharing our
emotions and feelings with another. We are
sharing our very essence when we allow others to
know our heart. This is risky business! Societies
place constraints upon the specific emotions
which can be conveyed (e.g., Its good to express
love its bad to express hatred). We also have
rules about when and how feelings can be
expressed ("That was the wrong time and place for
arguing with your spouse.") - Emotional intelligence involves interpersonal
competencies including self-awareness, self
control, flexibility and empathy. - Examples I deeply appreciate your thoughtfulness
and generosity in helping me earlier. - Im so frustrated with you!
- Im wish that I hadnt called you that name. I
hope that youll forgive me. - He called me! Im so excited to see him again!
11Peak Communication
- Peak communication Coming together with another
in an extraordinary way. Two individuals who are
gut leveling experience a transformation when
they are sharing the exact same emotion with the
same level of intensity. This is also called,
"communal-level communication." Its as if, for
the moment, two souls merge into one. Peak
communication is rare, even among close friends
and family members. - Examples I love you. I love you too.
- Im so angry with you. Im so angry with you as
well. - Im glad that we were able to fight long enough
to get this resolved. Yes, I feel exactly the
same way, glad that we communicated
collaboratively. - Im scared. Im scared too
12General Thoughts on Levels of Communication
- The greater the need to communicate our feelings,
the harder it is to do. Indeed, sharing our
opinions and emotions is risky business. We
minimize the risk when we move through the levels
of communication incrementally. That is, each
conversation ought to begin with phatic
communication and move through the levels
(however quickly seems appropriate) before moving
to the more intimate levels. - Generally, we look for the other individual to
reciprocate at the same level of intensity. There
is a social convention to match levels. If the
other initiates a conversation at the evaluative
level, we often feel compelled to respond in
kind. This is dangerous. - Sharing our ideas and feelings is generally
reserved for those whom we trust. Trust is a
function of confidence, commitment, and time. We
generally share our essence with those weve
known a long time. To do with others is
pseudo-intimacy
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14- Worksheet on different levels of communication
where the students will depict its level
15Barriers to Good Communication
- Interrupting-
- Challenging/Contradicting
- Dominating
- Judging
- Advising
- Interpreting
- Probing
- Criticizing/Put-downs
16Barriers to Good Communication
- Interrupting- when the person who is listening
disrupts the person talking by not letting them
finish their complete thought.
17Barriers to Good Communication
-
- Challenging/Contradicting- when the receiver
challenges everything the sender says. - Challenging
- Sender That was a good movie
- Receiver That movie was garbage
- Sender Well we had a good meal
- Receiver Ive had better
- Contradicting
- Sender that car is grey
- Receiver No that car is lavender
18Barriers to Good Communication
- Dominating- when a person takes over a
conversation and wont let the other person put
any input into the subject matter. - Ball hog Allen Iverson wont let teammates
- shoot the ball, thus his teammates lose interest.
Just - as in a conversation the receiver who is not
given a - chance to provide any feedback loses interest.
19Barriers to Good Communication
- Judging/Criticizing- when the sender is judging
others (negatively). The receiver is put off by
the negative comments and does not want to
partake in a conversation.
20Barriers to Good Communication
- Advising- when the sender is counseling the
receiver in areas of his or her life. When
advising is done correctly can be a positive for
good communication. When overused or done
incorrectly it can lead to being a barrier to
good communication.
21Barriers to Good Communication
- Interpreting-when people hear and see something
the same and interpret it with two different
meanings - they fed her dog meat
- Im having a friend for lunch
- I saw her duck
22- Worksheet were the students depict what barrier
was used or have students create them
23Self-Esteem and Communication
- Positive Comments
- I like your hair
- You look nice today
- That was a great game yesterday
- Negative Comments
- Who dressed you today
- You loser
- What did you do to your hair
24Ways you can express your needs
- Assertive
- Aggressive
- Passive
25Ways you can express your needs
- Assertive- someone who is assertive gets his or
her message out while respecting another persons
view and their rights
26Ways you can express your needs
- Aggressive- an aggressive person gets their
message out without any regard to other peoples
rights or feelings. Usually by yelling
27Ways you can express your needs
- Passive- a passive person expressing their needs
or message will be often shy, quiet, and not
speak up when confronted with an issue or when
their rights have been violated.
28How You Communicate
- I Messages- an I-message or I-statement is an
assertion about the feelings, beliefs, values
etc. of the person speaking, generally expressed
as a sentence beginning with the word "I", and is
contrasted with a "you-message",. - Situation- your friend is having a party and did
not invite you. - I message I was a little upset over the fact I
was not invited - Wrong wayyou did not invite me, why
- The receiver will feel less threatened and will
open up a little more to the senders feelings and
not be so defensive in their response
29I message worksheet
306 Basic Emotions
- Love-Strong affection, deep concern, and respect.
Love can be applied to various people and things
each with different interpretations. - Family
- Friends
- Romantic
- Agape selfless love of one person for another
without sexual implications (especially love that
is spiritual in nature)
31- Fear
- Feeling or believing you are in danger
- Anxiety fear of the future or unknown
- Phobia unreasonable fear of an object or
situation - Jealousy fear of losing something you already
have - Envy fear that you cannot get what someone else
has
32- Guilt
- Feeling of having done something wrong even if
you did not - Acting against ones values
- Failing to act when action might have brought
about a better outcome
33- Grief
- Deep sorrow caused by the loss of someone or
something you cannot get back - Empathy- feeling sad for someone
- Sympathy- understanding the sadness someone is
going through - Despair feeling of complete hopelessness or
loss of confidence
34- Grief
- Stages of grief Denial, Anger, Bargaining,
Depression, Acceptance - Remember, grieving is a personal process that has
no time limit, nor one right way to do it.
35- Denial-The first reaction to learning of terminal
illness or death of a cherished loved one is to
deny the reality of the situation. It is a
defense mechanism that buffers the immediate
shock.
36- Anger- is the second stage of denial. In this
stage the pain is still fresh and it manifest
itself into anger. This anger is then displaced
on someone or something. - Examples- some dies from getting hit by a bus by
walking out into the street. We would then blame
or be mad at the bus driver, the person walking
for not looking both ways, or the doctor for not
saving the individual.
37- Bargaining- The normal reaction to feelings of
helplessness and vulnerability is often a need to
regain control - If only we had sought medical attention sooner
- If only we got a second opinion from another
doctor - If only we had tried to be a better person toward
them
38- Depression- deepened level of sadness. Sadness
and regret predominate this type of depression.
39- Acceptance- In the final stage individuals
understand the emotions that they are feeling.
They still feel sadness of the events that took
place and are able to accept what happened
40- Happiness
- Being satisfied or feeling positive
- Energetic, creative, sociable
- Joy warmth and a sense of well-being
41- Anger
- Strong feeling of displeasure ranging from
annoyance to complete fury - Frustration feeling of disappointment
- Hostility feeling or behaving in an unfriendly
manner - Free-floating not aimed at anyone or anything
42Mini - Project
43Quiz
44Exit Slip
- Many people believe in the idea of a random act
of kindness. Have you ever thought about doing
this or have you ever done something nice for no
reason? What could you do or what have you done?
Why? Explain your thinking. - (Write 4-5 sentences in paragraph form)
45Violence
- Violence - the threatened or actual use of
physical force or power to harm another person or
to damage property. - Bullying the act of seeking power or attention
through the psychological, emotional, verbal, or
physical abuse of another person. - Sexual Harassment uninvited and unwelcome
sexual conduct directed at another person.
46Risk Factors for Violence
- Availability of weapons
- Media influence
- Alcohol and other drugs
- Mental/Emotional issues
- Poverty
47Causes of Violence
- Need to control others
- Way of expressing anger
- Prejudice (Hate Crimes)
- Retaliation
48Types of Violence
- Assault unlawful attack on a person with the
intent to harm or kill - Stalking repeated following, harassment, or
threatening of an individual to frighten or cause
harm. - Random violence committed for no particular
reason - Homicide willful killing of one human being by
another - Sexual violence any form of unwelcome sexual
conduct directed at an individual, including
sexual harassment, sexual assault, and rape
49Avoiding Violence
- Avoid unsafe areas, including places with high
crime rates - Dont carry your wallet or purse in an open,
easy-to-grab place - Walk briskly and confidently, always look as
though you know where you are going and what you
are doing - Avoid walking alone at night, in wooded areas, or
in dark alleys
50- Let your family know where you are going and when
you will return - Dont get into an elevator with a stranger
- Do not hitchhike or give rides to strangers
- Avoid the use of alcohol and other drugs
- If you drive
- Park in a well-lit area
- Have your keys out and ready
- Before getting in, look in back seat
- Wait for someone you dropped off to enter the
building before you leave them
51Violence Worksheet
52Defense Mechanisms
- Protect your mental health from hurtful
experiences - NOT the same as lying
- Three basic categories are based on how
constructive or helpful they are
53Rarely Constructive
- Denial Refusal to recognize reality, deny the
truth - Negativism Refusing to do something in order to
avoid possible failure - Reaction Formation Expression of an emotion
opposite of what you really feel - Regression Acting in an immature way
54Sometimes Constructive
- Displacement Shifting the expression of
feelings about one person onto another - Idealization Seeing others as you want them to
be, with no faults - Projection Seeing your own faults or feelings
in others - Rationalization Making an excuse for a mistake
or failure
55Often Constructive
- Compensation Covering up faults by excelling in
other areas - Daydreaming Creation of make believe events
- Identification Feeling connected and similar to
someone - Sublimation Replacement of an undesirable
outlet of emotions with a positive one
56- YouTube
- http//www.youtube.com/watch?vFnRBAU6Yg2A
- Defensive mechanism PowerPoint
57Suicide
- Causes
- Extreme Stress
- Extreme Depression
- Alienation feeling isolated and separated from
everyone else
58Warning Signs
- Talking or writing about it
- 80 of people who write or talk about it, attempt
it! - Losing interest in school, friends, sports
- Giving away favorite things
- Dropping social inhibitions
- Behaving emotionally for no reason
59- Becoming accident prone
- Increased use of drugs and alcohol
- Possessing pills or weapons
- Change in eating or sleeping patterns
60Helping Others
- Initiate a meaningful conversation
- Show support and ask questions
- Friends can be the MOST helpful people
- Try to persuade the person to seek help
- A suicidal person CAN recover completely
- Take any threat seriously
- Just because a person seems better does NOT mean
the danger is over right away
61Treating Depression
- Talk to someone
- Get help from a professional
- Depression may be hereditary but suicide is NOT
- Get a complete medical physical
62Where to Go For Help
- Private Doctor
- Crisis Hotlines
- Counselor
- Social Worker
- Hospital
63Suicide Worksheet
64TEST - Emotions