Title: Representing Veterans Before the VA on Claims for Disability Benefits
1Representing Veterans Before the VA on Claims
for Disability Benefits
- Presented by Bart Stichman
- National Veterans Legal Services Program
2Major VA Benefit Programs
- Service-Connected Disability Benefits
(Compensation) - Service-Connected Death Benefits for qualified
survivors of deceased veterans (DIC) - (Needs-based) Non-Service-Connected Disability
Pension Benefits for war-time veterans - (Needs-based) Non-Service-Connected Death Pension
Benefits for certain qualified survivors of
deceased war-time veterans
3TOPIC A Entitlement Criteria for
Service-Connected Disability Compensation
4Service-Connected Disability Compensation
- VA makes up to four determinations in deciding a
disability compensation claim - Is the claimant a veteran? If yes,
- Is veteran entitled to service connection for
the claimed disability(ies)? If yes, - Degree of the veterans service-connected
disability and - The effective date of the award of disability
compensation
5Status as a Veteran
- Definition of Veteran - A person who served in
the active military, naval, or air service, and
who was discharged or released therefrom under
conditions other than dishonorable
6Willful Misconduct
- Willful Misconduct
- Disabilities that result from a veterans willful
misconduct are not compensable - conscious wrongdoing or known prohibited action
- Alcohol and Substance Abuse
- Compensation may not be paid for disabilities the
result of primary alcohol abuse or substance
abuse
7Alcoholism and Substance Abuse/STDs
- Alcoholism/Substance Abuse as Secondary to a
Service-Connected Condition(s) - Compensation payable if abuse-related
disabilities are secondary to a service-connected
disability - Any disability resulting from that alcoholism or
drug abuse, such as cirrhosis of the liver, may
also be service-connected - Residuals of venereal disease or HIV are not
willful misconduct
8Status as a Veteran (Contd)
- Character of Discharge
- Discharge or release must have been under
conditions other than dishonorable - Honorable Discharge and General Discharge Under
Honorable Conditions ? qualifies - Discharge Under Other Than Honorable Conditions
(OTH) ? may or may not qualify (VA makes
individualized character of service
determination)
9Overview of Entitlement Criteria
- Veterans are entitled to compensation for
disabilities incurred in or aggravated during
period of active military, naval, or air service - Note - Service department findings are binding on
VA for purposes of establishing service in the
U.S. Armed Forces
10Entitlement Criteria (Contd)
- Example A battlefield wound to knee and a knee
injured while sliding into second base during a
baseball game played during active service may
both be service-connected conditions
11Entitlement Criteria (Contd)
- Assuming veteran status there are three basic
entitlement criteria - Evidence the veteran currently suffers from a
disability - Evidence of an incident, injury, or event during
the period of the veterans military service - Evidence of a link between the current disability
and the incident, injury, or event during service
12Three Criteria for Service Connection
- First Criterion Evidence that the veteran
currently suffers from a disability - Disability almost always must be diagnosed by a
medical professional - Under VAs duty to assist lay evidence of vets
recurrent symptoms may force the VA to provide a
free VA medical examination to diagnose the
disability
13Three Criteria for Service Connection (Contd)
- Second Criterion Evidence of an event, injury,
or disease that occurred during the period of
active military service - VA is required to consider lay evidence no
corroborative evidence technically required - Relaxed evidentiary standards for combat veterans
14Three Criteria for Service Connection (Contd)
- Third Criterion A link or nexus between the
current disability and an event, injury or
disease that occurred during the period of
military service - There are five major ways to establish linkage
VA must consider each theory reasonably raised by
the evidence of record - VA must make reasonable efforts to assist vet in
substantiating the claim
15Five Ways To Establish a Disability is
Service-Connected
- Directly Disability was manifested or diagnosed
during military service, or an injury, event or
incident in service caused the veteran eventually
to suffer from a disability - Delayed Direct Service Connection
- Chronicity and Continuity
- Chronic Conditions - A condition shown in service
is determined to be chronic - Continuity of Symptomatology
16Five Ways To Establish a Disability is
Service-Connected (Contd)
- Aggravation worsening of a condition that
preexisted service - Temporary or intermittent flare-ups are not
sufficient unless the underlying condition
permanently worsened - Presumption of Soundness - Unless the service
entrance exam indicates otherwise, the VA
presumes the veteran was in sound condition when
he or she entered the service
17Five Ways To Establish a Disability is
Service-Connected (Contd)
- Statutory Presumption
- Chronic Diseases
- Tropical Diseases
- POWs
- Persian Gulf Veterans
- Radiation-Exposed Veterans
- Exposure to Herbicide Agents (Agent Orange)
18Five Ways To Establish a Disability is
Service-Connected (Contd)
- Secondarily Demonstrating that a condition is
proximately the result of, or linked to, a
service-connected condition - Ex Secondary SC may be established for a mental
condition caused or aggravated by a SC physical
condition - Likewise, secondary SC may be established for a
physical condition caused by a SC mental condition
19Five Ways To Establish a Disability is
Service-Connected (Contd)
- VA Medical Treatment or Vocational
Rehabilitation - Disability caused by VA medical care or
vocational rehabilitation may be treated as if
it is connected to service - Requires showing of fault or accident
20TOPIC B Establishing the Appropriate Disability
Rating Percentage
21Establishing the Appropriate Percentage of
Disability
- Assignment of Appropriate percentage
- Correct diagnosis and the assignment of the
correct diagnostic code (DC) - Determining the current symptomatology
- Comparing the symptomatology against the
appropriate diagnostic code
22Establishing the Appropriate Percentage of
Disability (Contd)
- General Information
- Percentage designed to reflect the average
impairment in earning capacity - 2 SC disabilities ? combined disability rating
(percentages are not added arithmetically) - Different disabilities may arise from a single
disease entity ? separated disability ratings
23Establishing the Appropriate Percentage of
Disability (Contd)
- General Information
- Percentages are set in increments of 10, but may
be zero - Functional loss due to pain and weakness has to
be separately considered and rated - One disability may be compensated under multiple
diagnostic codes? separate disability ratings --
if none of the symptomatology . . . is
duplicative of, or overlapping. . . .
24Disability Payments
- Disability compensation is not taxable and is not
subject to garnishment or attachment - The level of payments is fixed by statute
- The following rates are effective 12/1/2012
- 10 combined rating pays 129 per month
- 50 combined rating pays 810 per month
- 100 combined rating pays 2,816 per month
25Additional Compensation
- Additional Compensation for Dependents if at
least 30 disabled for service-connected
disabilities - Monthly rates for dependents of veterans rated
100 - Spouse 157
- No spouse, one child 105
- Spouse and one child 272
- Each additional child 78
- Dependent parent 126
- Child pursuing post-secondary education 252
26Eligibility for Increased or Special Monthly
Compensation
- Increased or SMC above 100 amount
- Aid and Attendance
- In other situations
27Total Disability Based on Individual
Unemployability (TDIU)
- TDIU - 100 rating even though the
service-connected condition(s) are rated less
than 100 - Disabled veteran is unable to secure or follow a
substantially gainful occupation as a result of
service-connected disabilities
28Total Disability Based on Individual
Unemployability (Contd)
- To qualify
- Unable to engage in a substantially gainful
occupation (SGO) and - Veteran has
- One SC disability rated at 60 or more or
- Two or more disabilities, one of which is rated
at least 40 and additional service-connected
disabilities to bring the combined rating to 70
or more or - Can by assigned an extraschedular rating under 38
C.F.R. 4.16(b)
29Total Disability Based on Individual
Unemployability (Contd)
- A SGO provides annual income that exceeds the
poverty threshold for one person - Education and occupational history considered
- Marginal employment should not be considered
SGO - TDIU should be provided to all veterans who are
unable to secure and follow an SGO due to
service-connected conditions
30Extraschedular Rating for a Service-Connected
Disability
- Extraschedular Rating
- Where a case presents such an exceptional or
unusual disability picture with such related
factors as marked interference with employment or
frequent periods of hospitalization as to render
impractical the application of the regular
schedular standards
31Reevaluation of Disability
- VA may choose to reevaluate a service-connected
condition - VA may increase or decrease the percentage
evaluation - If there is no change, the VA will confirm and
continue - VA will usually schedule a review examination
32Reduction in Evaluation
- Reduction of an established percentage
- VA must demonstrate the SC condition has improved
to the point where a lower percentage of
disability should be assigned - Possible in some cases to gauge with non-medical
evidence
33Reduction of a Total Schedular Evaluation
- Reduction of a Total Schedular Evaluation
- An examination showing material improvement
under the ordinary conditions of life is
required - VA must compare the symptomatology which formed
the basis for the previous grant with the
symptomatology of the most recent or last exam
34Reduction of Grant of IU
- Reduction of Grant of IU
- VA must demonstrate that actual employability is
established by clear and convincing evidence - If engaged in SGO, TDIU may not be reduced solely
on that basis unless the veteran maintains the
occupation for 12 consecutive months
35Rating in Effect for 5 Years
- Rating In Effect for 5 Years or More
- May not reduce the rating unless all evidence of
record shows sustained improvement - Cannot be reduced on examinations reflecting the
results of bed rest
36Rating in Effect for 5 Years (Contd)
- To reduce a rating in effect for 5 Years
- Must find there has been an improvement
- Improvement in the ability to live and work
- History of the disability must be reviewed
- Reduction must be based upon a thorough current
examination - Must find it reasonably certain that the
improvement will be maintained under the ordinary
conditions of life
37TOPIC C VA Claims Adjudication Process
38Adjudication Process at the VARO
- The process begins with receipt of a claim
- Formal Claim
- Informal Claim
- Both formal and informal claims must show
- an intent to apply for benefits
- an identification of the benefits sought
- a communication in writing
- Inferred Claim
- Claim not directly articulated by the claimant
but reasonably raised by the evidence of record
39Adjudication at the VARO (Contd)
- ROs are required to notify the claimant of
- Evidence/information necessary to prove the claim
- What information/evidence the claimant should
provide - What information/evidence VA will attempt to
obtain - Claimant has one year from the date of
notification to respond with requested
information/evidence
40Adjudication at the VARO (Contd)
- Then the case is referred to an RO rating
specialist - The decision is recorded in a VA rating decision
- Notification letter to claimant and Rating
Decision includes - A statement of the reasons for the decision
- A summary of the evidence considered by the VA
- Notice of procedural and appellate rights
41Administrative Appellate Process
- Claimant or claimants authorized rep must file a
written notice of disagreement (NOD), which must
- Express disagreement with a specific
determination - Express desire for appellate review
- Be filed with the RO
- Within one year of the RO decision
42Administrative Appellate Process (Contd)
- Upon receipt of the NOD, VARO must review the
claims file and either - Allow (i.e., grant) the claim or
- Issue a Statement of the Case (SOC)
43Administrative Appellate Process (Contd)
- De Novo Review by DRO
- Optional review takes place between the filing of
the NOD and VAs issuance of the SOC - DRO review must be requested within 60 days after
date of VA letter offering DRO review
44Administrative Appellate Process (Contd)
- DRO may conduct an informal conference or a
hearing - DRO may uphold, revise, or reverse, but may not
revise or reverse in a manner adverse to the
claimant unless the earlier decision contained
clear and unmistakable error - Traditional appellate process proceeds as usual
after the DRO decision
45Regional Office Hearings
- Regional Office Hearings
- Veteran can have a hearing before a DRO or other
VA employee - Can be held at any time
- Hearing officer must explain fully the issues
and suggest the submission of evidence which the
claimant may have overlooked and which would be
of advantage to the claimants position
46Substantive Appeal - VA Form 9
- Substantive Appeal
- After the SOC claimant must perfect the appeal
- File a VA Form 9
- VA Form 9 should be filed with the RO that made
the decision being appealed - Veteran has 60 days from SOC or the remainder of
the one-year period that began with the date of
the mailing of the VA letter of denial -
whichever is longer
47Substantive Appeal (Contd)
- VA Form 9 should include
- Factual and legal errors in the RO decision
- Can raise new theories, expand the issues before
the BVA, and present claims for different VA
benefits - RO may respond to the VA Form 9 with a rating
decision or Supplemental Statement of the Case
(SSOC)
48Board of Veterans Appeals
- BVA is the final arbiter
- Assigned to a single Board member
- Jurisdiction over all questions on claims
involving benefits under the laws administered by
the VA - No jurisdiction over medical decisions
- Case is considered de novo
49Board of Veterans Appeals (Contd)
- A claimant may present new documentary evidence
and/or witnesses - BVA must remand to the agency of original
jurisdiction if further evidence, clarification
of evidence, or correction of a procedural defect
is needed
50Board of Veterans Appeals (Contd)
- Appellant may request an IME opinion
- Must show a complex or controversial medical or
legal issue involved in the appeal - Appellant has a right to a hearing
- Before a BVA member sitting in Washington D.C.
- Before a traveling Board member at a RO
- A videoconference hearing at a regional VA
facility
51Board of Veterans Appeals (Contd)
- Precedent CAVC decisions establishing a rule of
law must be followed by the RO/BVA - Also bound to follow substantive manual
provisions - All BVA decisions must contain a written
statement of . . . reasons or bases. . . . - Must mail a copy to the claimant and rep
- BVA decisions can be appealed to the CAVC
52Board of Veterans Appeals (Contd)
- Statistical Summary of BVA Dispositions
- 48,588 dispositions in FY 2011
- Allow/grant in 28.5 of cases
- Remanded 44.2 of cases
- Denied 24.2 of cases
- An additional 3.1 were disposed of through other
means
53 TOPIC D Judicial Review of a Final BVA
Decision Denying Benefits
54The U.S. Court of Appeals for Veterans Claims
(CAVC)
- The Veterans Judicial Review Act (VJRA) of 1988
created the U.S. Court of Veterans Appeals - There are now 9 judges on CAVC
- www.uscourts.cavc.gov
- CAVC has exclusive jurisdiction to review BVA
decisions - Only claimants who do not completely prevail at
the BVA can appeal
55Jurisdictional Requirements
- Two Jurisdictional Requirements
- A final BVA decision
- A BVA decision remanding a claim to a VA regional
office is not a final decision - Timely Notice of Appeal (NOA)
- Must be received by the CAVC or postmarked by
USPS within 120 days of date on which BVA mails
its final decision - Equitable tolling of the 120-day appeal period is
potentially available
56Jurisdictional Questions
- Motion for Reconsideration/Vacate
- Motion filed at BVA within the 120-day CAVC
appeal period - New 120-day CAVC appeal period begins
- The date the BVA receives the claimants notice
of withdrawal or - The date the BVA properly sends the claimant
notice of denial or - The date the BVA properly sends notice of its
decision to deny complete relief after having
granted the claimants motion - No need to file a protective NOA with CAVC
57Jurisdictional Questions (Contd)
- What happens when an NOA is filed at the CAVC and
then a Motion for Reconsideration is filed at the
BVA? - BVA must obtain the Courts permission to vacate
decision - Court will not dismiss the appeal if the NOA
filed prior to the motion for reconsideration/vaca
te
58Jurisdictional Questions (Contd)
- Two Other Scenarios
- If NOA and reconsideration/vacate filed
simultaneously, jurisdiction will remain with the
Board - If the motion for reconsideration is postmarked
within the 120-day appeal period to the CAVC, the
claimant will be able to receive Court review of
the BVA appellate decision
59Jurisdictional Exception
- Petition for Extraordinary Relief in the Nature
of Mandamus - The All Writs Act
- CAVC has jurisdiction to issue an extraordinary
writ (writ of mandamus) to VA officials - Can compel VA action
- Based upon potential jurisdiction
- Petitioner must demonstrate (1) a clear and
indisputable right to a writ and (2) the lack of
alternative means to obtain the relief sought
60Single-Judge or Panel Disposition?
- Single-Judge Disposition
- Single-judge decision issued in gt 90 of all
contested appeals - Single-judge decisions are not precedential, not
citable and not published in Vet. App. reporter - Standards used by screening judge to decide
whether to decide by single-judge - Case is of relative simplicity and
- Does not establish a new rule of law
61Single-Judge or Panel Disposition (Contd)
- Factors contd
- Does not alter, modify, criticize, or clarify an
existing rule of law - Does not apply an established rule of law to a
novel fact situation - Does not constitute the only recent, binding
precedent on a particular point of law within the
power of the Court to decide - Does not involve a legal issue of continuing
public interest and - The outcome is not reasonably debatable
62Scope of CAVC Review
- Scope is based upon Administrative Procedure Act,
with certain exceptions - CAVC review is based exclusively on the record of
proceedings that was before the Secretary and the
BVA - Includes relevant documents within the
Secretarys control prior to the BVA decision
63Scope of CAVC Review (Contd)
- Under 38 U.S.C. 7261(a), CAVC can
- Decide all relevant questions of law, interpret
constitutional, statutory, and regulatory
provisions - Determine the meaning or applicability of the
terms of an action of the Secretary - Compel action of the Secretary unlawfully
withheld or unreasonably delayed
64Scope of CAVC Review (Contd)
- 38 U.S.C. 7261(a) Contd
- Hold unlawful and set aside decisions of the BVA
found to be - arbitrary, capricious, an abuse of discretion, or
otherwise not in accordance with law - contrary to constitutional right, power,
privilege, or immunity - in excess of statutory authority, or limitations,
or in violation of a statutory right - without observance of procedure required by law
65Standards of Review
- Standard of Review for Findings of Fact
- Court can hold unlawful, set aside, or reverse
factual finding if it is clearly erroneous - CE when although there is evidence to support
it, the reviewing court on the entire evidence is
left with the definite and firm conviction that a
mistake has been committed - Where there are two permissible views of the
evidence, the fact finders choice between them
cannot be clearly erroneous
66Standards of Review (Contd)
- Standard of Review for Issues of Law
- De Novo Review of
- The proper interpretation of a statute or
regulation - Whether appellant would be prejudiced by the BVA
deciding an issue not first decided by the RO
67Standards of Review (Contd)
- Standard of Review for Application of Law to
Facts - Arbitrary/capricious
- Examples
- A challenge to the VAs selection of the
appropriate diagnostic code for rating - Whether BVA erred in determining that a prior
final agency decision did not contain clear and
unmistakable error (CUE)
68Standards of Review (Contd)
- CAVC must review the record of proceedings below
and take due account of - VAs application of the benefit-of-the-doubt rule
- Rule of prejudicial error
- CAVC may not review or modify the VA schedule of
ratings for disabilities - CAVC may review VA regulations and precedential
opinions of the VA General Counsel
69Exhaustion of Administrative Remedies
- Applicability of the doctrine to CAVC review
- If the claimant never raised or discussed an
argument/issue while the claim was pending before
VA, the Secretary may argue that the Court should
not consider the issue - Will the Court hear the claimant arguments raised
for first time at CAVC level?
70Exhaustion of Administrative Remedies (Contd)
- Courts have established two rules that are
favorable to claimants - BVA is required to address all legal theories
reasonably raised by the evidence even though the
claimant did not argue these legal theories - TDIU automatically considered if
- Claimant has a disability rating that meets the
minimum schedular criteria for assignment of a
TDIU rating and - Evidence under VA control that the veteran is
unemployable due to service-connected disabilities
71Exhaustion of Administrative Remedies (Contd)
- CAVC has jurisdiction to consider any issue the
claimant raises for the first time - Federal Circuit ruled that this does not mean it
must consider new issues - But the Supreme Court ruled in a latter SSA case
- Claimant is not required to raise an issue
- Can raise the new issue for the first time in
federal court and the court must consider it. - CAVC is applying issue exhaustion principles in a
manner favorable to claimants
72TOPIC E Methods for Obtaining Benefits After a
Final VA Denial
73Major Options for a Claimant
- Major Options
- Reopened claim at the RO
- CUE motion at the RO or BVA
- Filing a Notice of Appeal with the CAVC
- Filing a Motion for Reconsideration with the BVA
- Key Factor - Effective date of benefits
- Date from which benefits will be paid
74Reopened Claim
- Reopened Claim Two Steps
- STEP ONE Has the claimant submitted new and
material evidence? - new - existing evidence not previously
submitted to agency decisionmakers - material - if it, by itself or when considered
with previous evidence of record, relates to at
least one of the unproven facts necessary to
substantiate the claim
75Reopened Claim (Contd)
- New and material evidence does not need to
relate to every previously unproven element of a
claim - VA must determine whether the new evidence, the
previous evidence of record, and the additional
evidence that future VA assistance could
reasonably be expected to provide, raises a
reasonable possibility of substantiating the
claim - VA must presume the credibility of the newly
submitted evidence
76Reopened Claim (Contd)
- STEP TWO De Novo Review
- VA must evaluate the merits of the veterans
claim in light of all evidence, both old and
new. - There is no time limit within which a claim to
reopen must be filed and there is no limit on the
number of claims to reopen a claimant may file
77The Following are NOT Reopened Claims
- Claims for increased ratings
- Pension claims for P T disability ratings
- TDIU claims
- Service connection for the POW presumptive
diseases - Claims filed after a change in the substantive
criteria for entitlement to a benefit - Claim based upon a different factual basis or a
separate and distinctly diagnosed disease or
injury than a prior claim
78Motion for Reconsideration
- May move for reconsideration at anytime
- Motion must be
- In writing
- Filed with the BVA Chairman and include
- the veterans name
- the VA file number
- the date of the Board decision to be reconsidered
- the alleged obvious error of fact or law or other
appropriate basis for reconsideration
79Motion for Reconsideration (Contd)
- Chairman may grant reconsideration
- Upon an allegation of obvious error of fact or
law - Upon discovery of new and material evidence in
the form of relevant records or reports of the
service department - Upon an allegation that an allowance of benefits
has been materially influenced by false or
fraudulent evidence
80Motion for Reconsideration (Contd)
- If the Chairman orders reconsideration
- BVA decision is vacated
- Reviewed by a reconsideration panel
- Decides the case de novo
81Revision of Decision Based on CUE
- A successful CUE Claim has the same effect as if
the decision had been made on the date of the
prior decision - File at any time after decision becomes final
- If CUE is present in a VARO decision, each CUE
theory must be presented to and adjudicated by
the RO in the first instance - If CUE is present in a BVA decision, file CUE
motion with the BVA in the first instance
82Revision of Decision Based on CUE (Contd)
- Final BVA decisions are subject to CUE
- No time limit to file
- BVAs disposition of the CUE motion is subject to
CAVC review - CUE must be based on the record that was before
the adjudicator at the time of original decision
making
83CUE Pleading Requirements
- CUE pleading requirements
- Clearly and specifically allege the error or
errors of fact or law - The legal or factual basis for such allegations
- Why the result would have been manifestly
different but for the alleged error
84CUE Case Law
- Benefit-of-the-doubt rule does not apply
- At the BVA, only one opportunity to raise an
allegation of CUE challenging a RO or BVA
decision on a particular claim - CUE does not exist merely because there has been
a favorable change in VAs or courts
interpretation of a statute or regulation after
RO or BVA issued decision being challenged
85Three Kinds of CUE
- CUE in a Finding of Fact
- Claimant must assert more than a disagreement as
to how the facts were weighed or evaluated - All of the evidence in the record as it existed
at the time of the challenged adjudication must
support the conclusion that the factual finding
is erroneous
86Three Kinds of CUE (Contd)
- CUE in a Conclusion of Law
- Must show that the relevant statutory or
regulatory provisions extant at the time were
incorrectly applied - A breach of the duty to assist cannot be a basis
for a CUE motion
87Three Kinds of CUE (Contd)
- CUE based on VA failure to sympathetically review
the record to determine all claims reasonably
raised by the record - File a CUE claim challenging the RO decision that
should have, but failed to infer and decide the
claim for benefits for a particular disability
88Success in a CUE Claim
- Once CUE is established, the prior decision is
revised to conform to what the decision should
have been - VA then has a duty to assist prior to assigning a
disability evaluation for the relevant
retroactive period
89CAVC Review of a CUE Claim
- CAVC Review
- Reviews Board decisions on CUE under arbitrary,
capricious, an abuse of discretion, or otherwise
not in accordance with law standard - Certain aspects of a CUE decision receive de novo
review - whether a claimant has presented a valid CUE
allegation - whether a law or regulation was not applied or
was applied incorrectly
90One Further Restriction
- A CUE claim cannot be brought against a final,
unappealed RO decision where the BVA has
subsequently reopened the claim, considered it de
novo, and denied the benefits - In this case the CUE claim must be lodged against
the later BVA decision
91TOPIC F Attorney Representation of a VA Claimant
92Admission of Attorneys to Represent VA Claimants
before the VA
- Two Steps
- STEP 1 Complete and send VA Form 21a to the
Office of the VA General Counsel (VAGC). When
VAGC responds with initial accreditation letter
? you may begin to assist a claimant on a VA
claim - STEP 2 TO CONTINUE ACCREDITATION Complete three
hours of approved CLE within the one-year period
and then an additional three hours for every
subsequent two-year period
93To be Recognized by VA as the Representative of a
Particular Claimant
- Complete, sign, and file a POA form (VA Form
21-22a) - May not designate a law firm as the
representative - POA stays in effect until specifically revoked
- Generally only one representative is authorized
- Newest POA constitutes a revocation of old POA
94Representative of a Particular Claimant (Contd)
- Split Representation
- Scope of the advocates representation may be
restricted - If POA not limited the VA will consider the
advocate to be the representative on all of the
VA claims - Use VA Form 21-22a to limit the scope
- May cause some confusion at the VARO
95Restrictions on Charging a VA Claimant a Fee
- Preparation of and filing a claim
- No fee may be charged
- If an NOD is filed after June 20, 2007
- Attorney may charge a reasonable fee
- Post-6/20/07 NOD required to charge fees for
claim to reopen or claim for increase in rating - Fees may be charged to prepare a CUE claim an
NOD is not a prerequisite
96What is a VA Claims Folder?
- Once a veterans files a claim, the VA creates a
claims folder for the veteran - All submitted and VA-created materials related to
ANY of the veterans claims for benefits are
included in the veterans (one and only) claims
folder
97Obtaining the VA Claims File
- Claimants are entitled to one copy of their
claims file at no charge - Claimant and/or advocate is able to review the
claims folder at the RO - Best way certify-mail a FOIA request to RO for
copy of all docs in C-file w/copy of VA Form
21-22a or Privacy Act waiver - Pursuant to FOIA, the VA must determine within 20
business days of receiving the request whether it
will provide a copy
98Obtaining the VA Claims File (Contd)
- Pursuant to FOIA, the VA must respond within 20
business days of receiving the request - Advocate should treat a non-response within time
period as a denial and appeal ROs refusal to
provide a copy of a claims file by certified mail
to the VA Office of General Counsel in DC
99How to Review a VA Claims File
- Preliminary advice
- Keeping track of relevant information
- Date-of-receipt stamps
- Initial review
- Read the most recent decision
- Check basic entitlement
100How to Review a VA Claims File (Contd)
- Digging into the C file
- DD Form 214
- Claims for benefits
- Lay statements
- Rating decisions, narrative, rating codes
- Notice of decision
- Appellate issues, Notice of Disagreement
- SOC and SSOCs
- Substantive appeal, Transcript of hearing
- BVA decision
101How to Review a VA Claims File (Contd)
- Second review
- Service Medical Records (SMRs)
- Entrance examination
- Report of medical history
- Clinical records
- Military medical reports
- Discharge examination
102How to Review a VA Claims File (Contd)
- Medical Records In General
- Medical abbreviations and terminology
- Impression
- Rule out (R/O)
- Handwriting issues
- Post-Service Medical Records
- VA Examination reports and QTC examinations
- VA outpatient (OPT) records
- VA Medical Center Reports (VAMC)
- Private Medical Reports
103TOPIC G General Advocacy Tips for Attorneys
Practicing Before the VA
104Navigating the VA Claims System
- VA work credits
- Bias against lawyers
- Instructing VA to send correspondence only to you
- Easy adjudications
- Pressure to produce by VA managers
105Navigating the VA Claims System (Contd)
- Institutional bias against certain types of
claims - Alcohol and drug use
- PTSD claims
- TDIU claims
- Claims for secondary service connection
- Claims for delayed direct service connection
- Evaluation of back conditions and mental
conditions - Where lay evidence is used to support a factual
conclusion
106VA Employees
- How to Interact with VA Employees
- The last two numbers in the veterans claim
number - Decision Review Officers (DROs) - the very
informal VA regional office (RO) de novo hearing - Once your practice is established, if possible,
ask for a meeting with the Service Center
Manager