Nonverbal Communication

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Nonverbal Communication

• 60 of our communication is NONverbal!

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Four functions of NV Comm.

• To complement the verbal message
• To emphasize the verbal message
• To replace the verbal message
• To contradict the verbal message

Im so happy!
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NonVERBAL vs. NonVOCAL

• Nonverbal Nonvocal no words, no voice (ex.
  Slumping in chair, sleeping)
• Nonverbal Vocal no words, but voice (ex.
  Humming, laughing, clearing throat)
• Verbal Nonvocal words with no voice (ex.
  Writing an email, texting)
• Verbal Vocal words and voice (singing,
  talking)

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Understanding Nonverbal Language

• Body Language
• Facial expressions
• Can help to show a persons feelings (either for
  reinforcement or as a substitute)
• Can emphasize or contradict verbal language
• Eye Contact
• Can indicate honesty, sincerity
• Can demonstrate the intensity of interest

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Understanding Nonverbal Language

• Body Language
• Gestures
• Can replace words in certain messages
• Can emphasize meaning of verbal language
• Can add to meaning during descriptions(EXERCISE
  Living Hand to Mouth video)
• Posture
• The way you hold your body when you walk or the
  way you sit makes a statement about you!
• Can convey attitude

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Understanding Nonverbal Language

• Body Language
• Movement
• The way a person moves makes a statement
• Can enhance the impression you want to make or
  the message you intend to convey

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Five Classes of NV Movement

• Emblems
• Nonverbal behaviors that directly translate words
  or phrases (an okay sign)
• Illustrators
• Nonverbal behaviors that literally illustrate the
  verbal message (giving directions)
• Affect Displays
• Facial movements that convey emotional meaning (a
  smile when happy)

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Five Classes of NV Movement

• Regulators
• Nonverbal behaviors that maintain, monitor, or
  control another individuals speech (waving for
  hurry etc.)
• Adapters
• Nonverbal behaviors that satisfy some personal
  need (scratching an itch)(Kevin James clip)

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Understanding Nonverbal Language

• Paralanguage
• Vocal variations
• Pitch Volume
• Rate Quality or tone of voice
• Speaker's use of pauses
• Indicate uncertainty
• Create suspense (or humor)
• Speakers use of extraneous words
• uhs and ums
• Contribute no information to the verbal message

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Understanding Nonverbal Language

• Environment
• Color
• Reds, yellows, oranges have a stimulating effect
• Blues, greens, and beiges seem cool, peaceful and
  neutral
• Black seems sophisticated
• White seems innocent, pure

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Understanding Nonverbal Language

• Environment
• Lighting
• Low light tends to create a relaxed atmosphere
• Bright lighting causes interaction

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Understanding Nonverbal Language

• Space (Proxemics)
• Intimate Space(0-18)
• Personal Space(18-4)
• Social Space(4-12)
• Public Space(12-beyond)

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Understanding Nonverbal Language

• Space (Proxemics)
• Our use of space is a form of communication
• Influences on space communication include status,
  culture, context, subject matter, sex and age,
  positive and negative evaluation

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Understanding Nonverbal Language

• Territoriality
• The claiming of space, sometimes illegitimately,
  for private use
• Territorial encroachment
• Violation unwarranted use of anothers
  territory (using someones office)
• Invasion entering anothers territory
  inappropriately (parent entering a teen dance)
• Contamination creating an impurity of someones
  territory (smoking in my car)

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Understanding Nonverbal Language

• Territoriality
• Reactions to encroachment
• Turf defense
• Insulation
• Linguistic collusion
• Withdrawal
• Territory markers
• Central markers use of objects to reserve (coat
  over chair)
• Boundary markers physical objects to establish
  boundaries (grocery store bar)
• Earmarkers identifying marks to indicate
  possession (initialed briefcase)

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Understanding Nonverbal Language

• Haptics
• The study of touch
• The meanings of touch
• Positive affect
• Playfulness
• Control
• Ritual
• Task relatedness
• Touch avoidance
• Difference in touch behaviors
• Gender
• Culture

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Nonverbal Symbols

• Symbols worn make a statement about who we are
• Examples of symbols
• Jewelry
• Clothing
• Tattoos
• Sports memorabilia(EXERCISE Message About Me
  t-shirts)