Nonverbal Communication

1
Nonverbal Communication

• Definition
• Oral and nonoral messages expressed by other than
  linguistic means
• Nonverbal Communication
• Is many times unintentional
• Can be ambiguous
• Has a stronger impact than verbal
• Is impacted by gender, race, culture, etc.
• Follows norms and rules

2
Functions of NV as it relates to verbal

• Substituting
• Emblems
• Complementing
• Illustrators
• Regulating flow of communication
• Contradicting mixed messages

3
Nonverbal Reveals Emotions

• Stress
• Manipulators
• Deception
• Hesitate in speech
• Fidget
• Vocal pitch rises
• Blink eyes

4
Types of NV Communication

• Kinesics
• Study of Body Language
• Includes
• Face and Eyes
• Gestures Emblems, Illustrators, Manipulators
• Posture
• Movement

5

• Face and Eyes
• Affect Blends two emotions at once
• Eyes
• look right to remember and left when lying
  (creating)
• Look at someone to connect away to disconnect
• Main communicator of emotion
• Six main emotions expresses universally

6
Types of NV Communication

• Voice
• Known as paralanguage
• Used to express emotion sarcasm,
  disfluencies/nonfluencies (uh, um, like)

7
Proxemically Speaking
8
Types of NV Communication

• Proxemics study of distance
• Intimate up to 18
• Personal 18 to 4 ft
• Social 4 ft to 12 ft. (business distance)
• Public 12 ft and beyond

9
Types of NV Communication

• Haptics study of touch
• Increases physical health (marasmus)
• Increases IQ
• Increases compliance

10
Types of NV Communication

• Physical Attractiveness
• Attractive women get higher grades, more dates,
  are more persuasive, lighter court sentences
• Attractive males and females are perceived as
  stronger, friendlier, sensitive, sociable, and
  interesting

11
Types of NV communication

• Territoriality mark space as our own
• Arrange furniture
• Higher status more privacy knock before
  entering/private bathrooms

12
Clothing

• Implies Status uniforms/suits
• Impacts credibility
• Wealth
• Personality
• Red power color
• Artifacts
• Things which accompany clothing
• Includes glasses, purses, bookbags, etc.