Intro:

1
Intro
Job Interview Skills

• How to Get the Job

2
Pre-Interview Impressions
1-1

• First Impressions Matter!
• Resume, Employment Application, Letters of
  Reference
• GPA, Work Experience, Other Activities
• Interview
• Impressions
• Pre-Interview
• Impression
• Post-Interview
• Impressions

3
How Applicants Are Perceived
1-2

Nonverbal Behavior
Physical Appearance
Interviewer Impressions
Speech Content
Speech Characteristics
4
Physical Appearance
1-3

• Grooming
• Shoes clean and shined
• Men hair combed, face clean shaved
• Women hair up / modest jewelry and makeup
• Clothing
• Dark (Navy) blue suit
• Generally conservative (e.g. low heels for women)
• Weight

5
Nonverbal Behavior
1-4

• Smile
• Eye-contact
• Frequent
• Longer gaze length
• Head nodding
• Slight forward lean
• Confident handshakes

6
Race, Sex, and Disabilities
1-5

• Generally small and inconsistent effects
• Disabilities
• May lower ratings if job-related
• Voluntary non-threatening disclosure/discussion
  is well received

7
Speech Characteristics
2-1

• Be Articulate
• Practice out loud in front of people
• Know how to pronounce job-related terms
• Accents may lower ratings
• Except an accent that matches the interviewer
• Avoid Disinfluences
• uh, stuttering, etc. (but a little nervousness
  is good!)

8
Speech Content
2-2

• Impression Management
• Ingratiation (I like you. youll like me)
• Self-promotion (assertive, I can do the job for
  you!)
• Similar to Interviewer/Employer (values,
  interests, etc.)
• Exchange (I can help you you can help me)
• Rational Persuasion (heres why you should hire
  me)
• Hard-to-get (considering other job offers)
• Asking Questions
• Job related
• Not wages or benefits

9
Make a Good Final Impression
3-1

• Final Impressions Matter!
• End with a smile and a handshake
• Give the interviewer positive feedback
• Follow-up with a Thank You note or letter

10
Interviewer Judgments
4-1

• Applicant Personality
• Positive
• Conscientious
• Cooperative/Team Player
• Applicant Values
• Good work ethic
• Similar to me or our organization

11
The Interviewer
4-2

• May Use a Structured Interview
• These are the most valid
• Cold or Negative Interviewer Behavior
• Dont let it affect you
• Inappropriate or Illegal Questions
• Some say its best to answer them honestly
• You can decide later what you will do about it

12
Interview Skills Training
5-1

• Good Training
• Mock or practice interviews
• Watch video-tapes of yourself
• Personal counseling and feedback
• Benefits of Interview Training
• Reduced anxiety
• Enhanced self-esteem
• Improved social and verbal skills
• Key Point
• Dont just learn it. Do it in real interviews

13
Getting the Job
6-1
Pre-Interview Impression Resume Job
Application Reference Letters
14
Getting the Job
6-2
Pre-Interview Impression
Interview Impression Appearance Nonverbal
Behavior Speech Content
15
Getting the Job
6-3
Pre-Interview Impression
Impressions of Applicant Positive Conscientious Go
od Work Ethic Team Player
Interview Impression
16
Getting the Job
6-4
Pre-Interview Impression
Impressions of Applicant Positive Conscientious Go
od Work Ethic Team Player
Interview Impression

• Outcomes
• High Ratings
• Second Interviews
• Job Offers

17
Interview Skills
Getting the Job
6-5

• Create a Positive Pre-Interview Impression
• Have Good Physical Appearance
• Use Good Nonverbal Behaviors
• Manage Your Speech Characteristics
• Manage Your Speech Content
• Make a Good Final Impression