Workshop on Electronic Commerce

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Workshop on Electronic Commerce

• Mike Shaw
• University of Illinois
• Dept of Business Administration
• 350 Commerce West
• 1206 Sixth Street
• Champaign, IL 61820
• m-shaw2_at_uiuc.edu
• November 5, 1998

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Workshop on Electronic Commerce

• Objectives
• Bring manufacturers, suppliers, distributors, and
  academics together to share views on a
  significant development
• Establish an agenda for the future course of
  actions
• Build consensus on industry-wide solutions that
  everyone can benefit

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The Web Brings US

• Integration of Systems and Processes
• New Channels
• More Channel Partnerships
• More Choices for the Buyers
• More Services from the Sellers
• Globalization

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Interoperable E-catalogs

• Standardized product descriptions.
• Search and retrieval across different catalogs.
• In the interim, there will be 3rd party
  information brokers that do the integration
  tasks.
• Let buyers easily compare similar products
  offered by competitive suppliers.
• Incorporate links that let buyers readily obtain
  information from other catalogs describing items
  and services that complete or add value to a
  particular core product.

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Research Issues

• 1. Organizational and Industrial Structure
  Transformation
• 2. Technology Strategy
• 3. Information Technology Management
• 4. Supplier Management
• 5. Infrastructure Development
• Policy Strategy
• 6. Systems Development
• Integration
• Security
• Interface
• 7. Valuation of Technology Investments
• 8. EC Business Model

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Web-Based Procurement

• Buyers
• More choices
• Less processing errors
• Easier search process
• More detailed and updated product information
• Comparable and complementary product information
• Faster response time and less labor intensive

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Web-Based Procurement

• Retailers and Distributors
• Can effectively reposition products to suit their
  own particular spin, custom made
• Can work with a larger set of suppliers
• Have more up-to-date product information
• Greater economies of scale
• Greater efficiency in catalog maintenance and
  order management
• Provide better services (investment issues)

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Web-Based Procurement

• Suppliers
• Communicate directly with consumers
• Can pass along more product details
• More updated product information
• Reach out to more customers
• Relatively free from brand identity and product
  visibility