Questions from Albania

1
Questions from Albania

• Table 1 (Russian) What are key success factors
  for on-time implementation of network
  infrastructure phase?
• Define requirements for network infrastructure
• Proper assessment of the existing network at the
  design stage and propose solutions as the most
  appropriate
• Define service provider ( Create own network as
  an alternative solution )
• Well thought contract with the service provider
  based on service level agreement (SLA)
• Capacity building in parallel

2
Questions from Albania

• Table 2 (Russian) How to deal with changes in
  political management, make them work closely with
  us, and protect the project?
• Formulate project results/outcomes in a way
  understandable by politicians/general public to
  generate interest/support
• Develop communication strategy targeting various
  stakeholders
• Work with the business community to involve them
  in project implementation/generate interest so
  that they support it

3
Questions from Albania

• Table 2 (Russian) How to deal with changes in
  political management, make them work closely with
  us, and protect the project?
• Promote positive image of the public finance
  managers with the public
• Involve opponents in study visits/other events to
  bring them to our side
• Donors (WB) to provide support / send signals on
  the detrimental impact of political distruptions

4
Questions from Albania

• Table 3 (English) How to set up a standalone
  management team for all aspects of the project?
• Involvement of mgmt team in 3 key stages
• Functional design
• Technical specifications
• Implementation
• Heads of Treasury Functional and IT Divisions
• Continuity of involvement of key managers

5
Questions from Albania

• Table 4 (English) How to recruit and retain IT
  staff (experts in finance)?
• Seek additional funds from donors for training
  (SIDA) high value education (Euro 120k p.a.)
• Need functional plan and manpower plan
• Need high level commitment to get changes e.g.
  Tie-in contracts differential pay scales.
  Present analysis of costs of contractors using
  own staff
• Subsidize education as an incentive to attract
  staff
• Outsourcing (but will cost a lot more (x5)
  although continuity and peace of mind)
• Support education in it at higher level
  institutions such as university