PARTS OF CHANGE

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PARTS OF CHANGE

• 1. NEED FOR CHANGE
• 2. UNDERSTAND, EXPLAIN THE CHANGE
• 3. PLAN FOR CHANGE
• 4. IMPLEMENT IT

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1. ANALYZE THE NEED FOR CHANGE

• CHANGES IN SOCIETY, DEMAND
• GLOBAL COMPETITION
• HYPER COMPETITION

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2. UNDERSTAND WHAT IS NEEDED
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3. EXPLAIN WHY CHANGE IS NEEDED

• SENSE OF URGENCY (RELATIVE)
• BE OPEN, BE HONEST, BE AWARE
• SEEK INFORMATION
• SEEK FEEDBACK
• SHARE INFORMATION
• EXPLAIN CONSEQUENCES AND -

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4. CREATE PLAN (THINKING) FOR CHANGE

• CREATE SHARED VISION, COMMON DIRECTION
• BREAK AWAY FROM OLD
• KEEP FOUNDATION - STABILITY
• BE FLEXIBLE
• TOO MUCH CHAOS
• TOO RIGID PARALYSIS
• EXPLAIN CONSEQUENCES AND -

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5. LIVE IT

• START SMALL AND SIMPLE
• QUICK, POSITIVE, VISIBLE PAYOFF
• PUBLICIZE IT
• BY EXAMPLE
• LEADER, CHEERLEADER
• COMMUNICATION

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• REWARDS
• CONTROL, MEASURE
• BE AWARE (INSIDE, OUTSIDE)
• ASK FOR FEEDBACK
• MANAGE POLITICS

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FREQUENT PROBLEMS WITH CHANGE

• FAILURE TO DEFINE EXPECTATIONS AND GOALS CLEARLY
• NEGLECTING TO INFORM ALL THOSE AFFECTED
• DISMISSING COMPLAINTS