Support

1
Using Help Menus to Support Others Use Technology
Effectively

• Support Instructional
• Software

2
Focusing Questions

• What is a good tool to help others use technology
  effectively?
• How can I support others in becoming more
  independent using technology?

3
Instruction
4
Framing The Session

• Your teachers and friends often get stuck when
  trying to figure things out in different
  applications.
• Your job is to help them.
• Today we will discover a tool you can use to help
  them.

5
Teaching

• Lets take a look at using the help menu to show
  others how to help themselves.
• Watch me as I use the help menu to animate text.

6
Guided Practice

• Now it is your turn to try it.
• What are some interesting features someone might
  want to use?

• Features

Which one should we try? _________________________
7
Work Time
8
Getting Started

• Today you and a partner are going to practice
  showing others how to use the Help menu so they
  can work independently.
• When the 20 minutes are up, we will come back
  together and share what youve found.

9
Work Time

• Step 1 Talk to your partner about interesting
  features youve used.
• Step 2 Select one student to play the iSquad
  member and the other to play a teacher needing
  help.
• Step 3 The teacher needing help will ask the
  iSquader for help and the iSquader will assist.
• Step 4 The iSquader will help the teacher to use
  the requested feature.
• Step 5 Select another feature and reverse roles.
• Step 6 If you have time continue with other
  features reversing roles after each feature is
  explained.

• (Note remember not to touch anyone elses
  computer. You can demonstrate or explain, but it
  is important that the person you are helping does
  this on their own.)

10
Share
11
Share

• Today we learned how to use help menus to help
  others become more independent using technology.
  
• Lets share some great strategies you used.

12
Share

• What did you do?