Wellesley Free Library Interlibrary Loan Department

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Wellesley Free Library Interlibrary Loan
Department

• An Interlibrary Loan Center
• for over 40 years

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How to contact us

• Sue Kaler , skaler_at_minlib.net, 781- 235-1610
  x1112
• Interlibrary Loan Supervisor
• Ann Callahan, acallahan_at_minlib.net, 781-235-1610
  x1233
• Debbi Lane, dlane_at_minlib.net, 781-235-1610 x1111
• Jonathan Reinhart, jreinhart_at_minlib.net,
  781-235-1610 x1276
• Office email, rgnill_at_minlib.net
• Office fax, 781-237-4875
• Toll free number, 800-850-7450, extensions above

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What can we get for you?

• We will request returnable items for you.
• Books
• Audiobooks
• CDs, cassettes
• DVDs, VHS recordings
• Reels of microfilm, etc.
• Scores
• Theses or dissertations
• Other material you will eventually return to the
  lender

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We are unlikely to get

• Brand new items
• Very popular items
• Textbooks are difficult
• Loans do not cover a semester
• Theses and dissertations are difficult, although
  worth giving a try
• Genealogies are difficult
• If a particular name is needed, supply that
• Some lenders will copy sections

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What should you try first?

• Check your own network, if possible
• MVLC, NOBLE, Metro Boston, if possible
• Check the Massachusetts Virtual Catalog, if
  possible
• If you know the item is available at a public
  library in Massachusetts, tell us that
• That news may change our workflow
• For older items, try Google Books or the Internet
  Archives
• Items may be available full-text online for free

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What about articles?

• Request articles from magazines or journals from
  Boston Public Library
• Go to this URL http//illiad.bpl.org/
• Log in with your BPL card number (14 digits
  starting with 29999)
• Your pin is ill (in lower case)
• Contact Susan Applegate with questions
• sapplegate_at_bpl.org
• 617-536-5400

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Making Requests

• Go to http//www.wellesleyfreelibrary.org
• Navigate to regional services
• Navigate to Interlibrary Loan Form for Libraries
• Bookmark this URL
• http//www.wellesleyfreelibrary.org/Regional/Inter
  library_Loan_Request_Form.html
• Log in using the 14 digit ID used for Boston
  Public Librarys Illiad Sevice
• The password is ill (in lower case)

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Wellesleys Clio Site

• Clio is a system that allows us to take your
  requests efficiently.
• You can also track the progress of your requests,
  update items as received and returned and request
  renewals.
• We will update Clio as you inform us that you
  have received and returned items.
• This will inform the lender of the current
  whereabouts of their item.

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What we need about you

• Your town or institution name will fill in
• Your phone number will fill in
• We need a contact name or initials in case we
  have questions
• Fill in as much or as little about your patron as
  you feel is comfortable
• Potential lenders will be able to see the patron
  name, but no other patron information

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Confirming email to you

• If you fill in your email address, Clio will send
  you an echo of the request you have just
  submitted to us
• Unlike Illiad, Clio does not give you a
  transaction number at this point
• Clio costs about one third as much as Illiad

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The Request Form Contd

• Put in as much bibliographic information as you
  have available
• An accurate OCLC number is very helpful
• We need to know format for non-book materials
• After June 30, 2010
• We need to know if youre willing to pay lending
  fees
• Free only, Up to 10, 11 to 19, 20 and over
• We need to know how you want to return
• Delivery only, mail OK, UPS OK, Canada OK

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Viewing your old requests

• You will see them two days after you request them
• Your list will be sorted by author with a
  secondary title sort
• If there is no author, the request will sort by
  title above all the ones with authors
• Requests stay on the list for 14 days after the
  last update
• Each request will have a local status and an OCLC
  status
• We might have an even more current status at our
  office

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What each local status means

• Pending request has been made on OCLC
• RecLoan Returnable item has been received and we
  have updated Clio
• RecCopy Photocopy has been received and we have
  updated Clio
• Returned Item has been sent back to lender and
  we have updated Clio

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What each local status means (2)

• Unfilled All potential lenders have refused
  this request. We may make another request.
• Cancelled We have given up on getting this
  item. We will also inform you by email.
• We will give you some idea why we were refused
• We will especially tell you if we were unable to
  find lenders charging what you were willing to pay

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What each OCLC status means

• Pending No one has said yes
• InProcess A lender is actively considering
• Shipped The item is on its way
• Received The lender knows we have it
• Renewal OK They have renewed and the due date is
  the new one
• No Renewal They have denied our renewal request
• We will also contact you asking for a prompt
  return

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What each OCLC status means (2)

• Returned The items is on its way back to the
  lender
• The status does not change when they receive it
  back, but we can tell that from OCLC
• Delete Is paired with Unfilled or Cancelled and
  simply clears out the OCLC record
• Remember, a local status of Cancelled means we
  have given up and we will inform you of this

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Lending Charges

• If there has been a charge, it will show when the
  item is updated to shipped
• Wellesley can pay via transfer of funds and
  invoice your library to reimburse us
• Or, we can ask any charging lender to supply an
  invoice
• It may not arrive with the item
• Or we can avoid any charging library

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Renewals

• Its cheaper to get a renewal than a new copy
• Many libraries will renew ILL items, but not all,
  so look for No Renewal restrictions when you
  receive the item
• Try to make your renewal requests before the due
  date
• You can request renewals via Clio or directly to
  us
• We will also inform you of the reply
• If you let your patron keep the item while the
  renewal is under consideration, make sure they
  understand a possible quick return might be
  necessary if we are denied.

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Courtesy notices

• We have arranged that Clio sends notices of
  upcoming due dates
• In theory it tells you when the due date is three
  days away
• You may get multiple notices for the same item
• It doesnt take into account whether or not
  youve already asked for a renewal but have not
  heard back yet

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