Department of Revenue

1
Department of Revenue
BCP Development PathTips and Hints
2
Methodologies used in Creating Revenues BCP
ISD Instructional Design
Project Management Fundamentals
Revenues Combined approach
7 Habits by Steven Covey
3
Quick Review
A sequential project management planning approach

1. Define the objectives
2. Define the parameters
3. Develop the data collection tool
4. Collect the data
5. Compile the data
6. Verify the data

4
Quick Review
Training course ware development

1. Begin with the Test
2. Design the BC plan in reverse direction
3. Write the BC plan in the forward direction

5
Quick Review
Steven Coveys 7 Habits for Highly Successful
People Which became Bills short list

1. Begin with the end in mind (2)
2. Put first things first (3)
3. Seek first to understand (5)
4. Collaborative problem solving, effective team
   work, shared ownership (6)

6
Establish a Format

• Criteria
• Fits into existing emergency and evacuation plans
• Critical business functions

7
Establish a Format

• Criteria
• Needs to be easily understood
• Needs to read like a script
• Check lists or instructions to be followed

8
Establish a FormatSee supplemental packet, page

• Criteria
• Needs to be easily understood (pages 1-4)
• Needs to read like a script (pages 5-6)
• Check lists or instructions to be followed (pages
  7-13)
• Forms, special documents should be included
  (pages 14-17)
• Definitions, assumptions, additional support
  information (pages 18-29)

9
Establish a Format

• Fits into existing emergency and evacuation plans
• BCP isnt always the first and primary course of
  action
• Establish decision making body and incident
  command center (EOC)

10
BCP Timeline if implemented
11
Sequential Phases An emergency or incident is
declared
12
Sequential Phases Once decision is made to
implement BCP
13
Sequential Phases BCP is now functional
14
Establish a FormatSee supplemental packet, page

• Critical Business Functions (CBFs)
• CBF (phase III) implementation information (pages
  1-7)
• Description or why (page 8-9)
• Who is involved and when (page 10)
• What to do and when (page 11-12)
• Where this will be done (page 13)
• With what hardware/software/forms, or other means
  (page 14-15)
• In this case, the CBF is divided into a 1-3 day
  RTO and a 5-30 day RTO
• The sequence is repeated for each CBF

15
Testing vs Exercises

• Expectations
• Testing
• From a Technical Review to Table Top Testing
  result should be to find the missing elements,
  mistakes, or errors.
• Testing is designed to fail
• Exercises
• From small scale to a full scale exercises,
  results should be positive and successful.
• Exercises are designed to be successful
• See page Testing_Elements_1.doc for model