Title: A Clubdoc
1The 50 Top Reasons And How to Avoid Them
A Clubdoc Seminar
2 In Cooperation with ICOA The Official Association
Of The Independent Club Operator
3THANKS
TO OUR GREAT SPONSORS
YOU ARE AWESOME
4To Cara
You wont be scared If youre prepared !!!
5Find the Antidote
Todays Process
Create Application Plan
Identify Failure Cause
6What Is
Failure ?
7My Greatest Ally is My Enemys Greatest Enemy
Sun Tsu
8THE THREE HEADED MONSTER
PROCESS
CAPITALIZATION
LOCATION
9 106 Key Indicators Of A Club
Failing
116 Failure Indicators
Decrease in Key Sales Figures
Increase in Resignations
High Staff Turnover
Constant Member Complaints
Low Reinvestment in Facilities
Increase in advertising expense While Sales
Decrease or Stay the Same.
127 Marketing Mistakes
Fatal
137 Marketing Mistakes
Scorch and Burn
Flawed Positioning
Homegrown Havoc
Improper Sequencing
Insufficient Marketing Budget
Weak Marketing Management
Off Target Messaging
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158 of a Club Owner
Sins
168 Owner Sins
Micro Management
Hiring Wrong Manager
Not Treating the Club Like a Business
Copycat Decisions
The Hat Juggler
Poor Communications
Success Apathy
Family Blindness
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186 System that Cause Failure
Flaws
196 System Flaws
Accountability
Inadequate Planning
Inadequate Supervision
Inadequate Training
Open Loops
No Fun
205 Sales
Stoppers
215 Sales Stoppers
Relaxing After a Successful Sales Call
Owner/Manager Not Engaged in Process
Poor Accountability
Poor Pay Structure
Ambiguous Expectations
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256 Pre-Opening Sales
Busters
266 Pre-Opening Busters
Build it They Will Come !
Under Pricing
Ignoring Inertia
Improper Step Phasing
Insufficient Pre-Opening Budget
Weak Marketing Management
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285 Service and Satisfaction
Slayers
295 Satisfaction Slayers
Lack of Vision
Lack of Team
Poor Launching Process
Allowing and Accepting Mediocrity
Mis-Defining Service
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31Pinchers Wasters Crunchers
4 Profit
324 Profit Pinchers
Under-Pricing
Duplication
Slippage
Poor Controls
The Money Mashers Broken Budget Overhead
Creep Runaway Ratios
333 Money Mashers
Broken Budget Overhead Creep Runaway Ratios
34 SCOREBOARD 46-50 - Checker Flag Stay on
course - Youre winning 40-45 - In The Race Time
to accelerate - Check direction 35-39 -
Yellow Flag Caution-danger-road slippery gt 35
- CPR Required You are stalled out in the mid-race
35To Cody
SUCCESS is my only -- option FAILURE is not !!
Eminem
36THE END
A Clubdoc Seminar