Feasibility Study on Printer Capability: A Completion Report

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Feasibility Study on Printer CapabilityA
Completion Report

• Prepared by
• Marne Ewing, Technical-communication Intern
• Teresa Lipus, Technical-communication Intern

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Completion Report Outline

• Introduction
• Purpose
• Research Methods and Results
• 3.1 Costs of lost productivity
• 3.2 Printer-selection criteria
• 3.3 Evaluation of qualified printers
• Conclusions
• Recommendation

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1. Introduction

• The Current Printing Setup

• One Canon BJC-85 Inkjet
• PPM 2
• Resolution 721 x 360
• Cartridge yield 3,000

• Two HP LaserJet 1200s
• PPM 10
• Resolution 1200 x 1200
• Cartridge yield 3,500

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1. Introduction (contd)

• The Problem Lost productivity as employees
• wait at printers to retrieve print jobs
• sort out their documents from those of other
  employees

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Completion Report Outline

• Introduction
• Purpose
• Research Methods and Results
• Costs of lost productivity
• Printer-selection criteria
• Evaluation of qualified printers
• Conclusions
• Recommendation

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2. Purpose

• Evaluate our current printing capabilities and
  costs
• Research various options for increasing our
  printing capacity
• Present our conclusions and recommendation

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Completion Report Outline

• Introduction
• Purpose
• Research Methods and Results
• 3.1 Costs of lost productivity
• 3.2 Printer-selection criteria
• 3.3 Evaluation of qualified printers
• Conclusions
• Recommendation

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3.1 Costs of lost productivity

• 12 employees each wait 6 minutes/day
• 28 hours/month
• 570/month

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3.2 Printer-selection Criteria

• Category Small-office laser printers
• Most-important features
• Print resolution
• RAM expandability
• Cost per page
• Printing speed

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3.3 Evaluation of qualified printers

• Chose 14 laser printers from reviews, benchmark
  tests, recommendations in PC World.com,
  ZDNet.com, and CNET.com.
• Narrowed the selection to 5 by eliminating
  printers with a resolution of less than 1200 x
  1200 dpi.

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3.3 Evaluation of qualified printers (contd)
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3.3 Evaluation of qualified printers (contd)
For networks For networks Includes duplexer
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3.3 Evaluation of qualified printers (contd)
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3.3 Evaluation of qualified printers (contd)
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3.3 Evaluation of qualified printers (contd)

• HP LaserJet 1200 se
• Excellent text quality
• Average speed
• Several good reviews
• Holds only 250 sheets
• Proven reliable for us
• Excellent customer-service reputation

• Samsung ML 1450
• Excellent text quality
• Average speed
• New model 1 review
• Holds 500 sheets
• Costs less to buy and run

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Completion Report Outline

• Introduction
• Purpose
• Research Methods and Results
• 3.1 Costs of lost productivity
• 3.2 Printer-selection criteria
• 3.3 Evaluation of qualified printers
• Conclusions
• Recommendation

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4. Conclusions

• Either the HP LaserJet 1200se or the Samsung ML
  1450 would do an excellent job.
• Although the HP is slightly more expensive, it is
  a more powerful machine that is somewhat more
  appropriate for our needs.

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5. Recommendation

• Purchase 10 LaserJet 1200ses, at a cost of
  3,990.
• Savings 380/month.
• Payback period