Evolution of University Libraries Report

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Evolution of University Libraries
Universidad de Granada
EuroPACE
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• State of the art
• Initial hypothesis for a service model
• Key questions and areas
• Case Study Kleuven University
• Questions, criteria and descriptive indicators
• Peer review

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Previous Projects

• No relevant findings in Eunite, cEVU, HECTIC,
  BENVIC, etc.
• Programmes on Electronic libraries
• eLib The Electronic Libraries Programme (JISC)
• European Commission Telematics for Libraries
  Programmes (3rd 4th framework)
• The 6th Framework Programme of the European
  Commission on Digital Libraries

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Previous Projects

• Projects and programmes on Evaluation of
  Libraries
• eVALUEd Project
• LibQUAL(TM) Charting Library Service Quality
• Evaluation of Andalusian university libraries
  project
• Virtual libraries
• OCLC Online Computer Library Center
• NSDL National Science Digital Library

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Initial Hypothesis

• Organizational and infrastructure issues
• improvement of information services
• convergence of computing and library services
• management and integration of resources and links
• physical space distribution
• System and technical issues
• authentication procedures
• standards
• system interoperability

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Initial Hypothesis

• Collection maintenance and development
• digitization of traditional resources
• accurate selection of new resources
• management of subscriptions, links intellectual
  property rights
• User support
• training programmes
• guide web pages or portals
• integration of library access into LMS
• Staff support
• training and development programmes
• appropriate communication and assessing systems

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Key questions areas

• Support service
• education
• research
• social/cultural objectives
• How do evolutions at these 3 levels influence the
• structure functionality of the library and
  viceversa?
• Communication
• target audience
• internal / external
• access

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Key questions areas

• Quality management
• QM plan
• clear objectives
• evaluation methodology
• good practice
• Innovation
• technological research
• electronic product

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Key questions areas

• Exchange
• metadata collection, storage re-use
• preservation digital material
• images, moving images, etc.
• Library space
• e-space
• new functions
• social learning centre

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Key questions areas

• Organisational aspects
• staff
• management structure
• embedded university

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Case Study KLeuven

• Change manager
• Reorganisation- strategic plan
• Part of highest level of decision making
  management board of university
• Access to resource allocation
• Play a role in the whole learning/ e-learning
  process
• Courses information literacy /direct link
• Cooperation national / international
• Direct link to library from learning environment

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Case Study

• Actions for 3 years
• Link digital library virtual learning
  environment one interface, user-friendly
• Library staff engaged on e-learning process
• Library as a place, as a learning centre
• New services and products
• Innovation in access, electronic acces
• Electronic databases, e-journals, etc.
• Cooperation with publishing companies, licenses,
  IPR issues.

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Case Study

• Human resources
• quality management plan
• restructuring of staff and teams
• staff policy, evaluation, training
• International cooperation
• external advice
• exchange of good practice percieved as important
• to change peoples mind set in a positive way

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Summary

• How is the library structured and embedded in the
  university?
• At what level are decisions taken?
• centralised vs. Decentralised
• Convergence computing departments, learning
  development, other services.
• (UK vs. Europe) (Universities vs. Polytechnics)

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Summary

• Past seen as a support service
• Now perceived as a driving force in the general
  restructuring of university essential for
  research and the learning process
• Past isolated
• Now exchange, communication, collaboration
  access, metadata, standards, IPR licenses.......

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Indicators

• A mission statement of principles, objectives and
  priorities of the library
• A convergence computing and library services team
• A web maintenance team
• Forum, mailing lists or any other communication
  tools on the web page
• Plans and schedules explaining where and when to
  use the library rooms
• A document dealing with the Intellectual property
  rights issue

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Indicators

• Evaluation results on the library collections and
  materials
• Guides, FAQs, manuals and any other documentation
  on how to use the services, especially IT
  facilities
• A plan of dissemination of the library products
  and services
• A formulated support and training plan for the
  users
• A staff training and development plan
• Surveys and assessment tools
• Results of assessment programmes
• Indicators of performance

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Peer Review

• Which Participants staff, director, management
  team, students?
• Procedures questionnaires, interviews,
  documents?
• Data collection?
• Analysis, synthesis?
• Outcomes How are we going to present it?