INTERLIBRARY LOAN FREQUENTLY ASKED QUESTIONS

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INTERLIBRARY LOAN-FREQUENTLY ASKED QUESTIONS

• Linda Fox
• Capital Region BOCES School Library System
• Liaison Meeting October 19, 2006

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ILL FAQ

• When should I use ILL?
• A client student, teacher, administrator,
  parent needs a book or article that you dont
  own.

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Why should I ILL?

• Full and complete access to information
• Lifelong learning
• Unique role of the LMS
• Fabulous customer service!
• In the long run advocacy!

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OK I want to borrow a book. What do I do?

• 1. Check the SLS Union Catalog
• www.crbsls.org (click on Catalog)
• Found it?
• Find the call number of the title in the loaning
  library
• Check your directory for their ILL e-mail
• Send an ILL request to their ILL e-mail address

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But I didnt find it there

• Didnt find it?
• Try other local school-based catalogs
• www.crbsls.org
• Interlibrary Loan
• Area School Library Catalogs

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OK I still didnt find it.

• Perhaps this is a title that would be better
  found in a college or public library catalog
• www.crbsls.org
• Local Library Catalogs
• You can search by the individual site

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Why would I do that?

• Because perhaps
• Your client lives near that library
• Your client has a parent, friend etc. who can
  pick up the book
• You have a good working relationship with the ILL
  clerk in that library and you know it will get
  here quickly!

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If not?

• If you do not care where the books come from
  you should use the CDLC catalog it includes all
  local catalogs including ours!
• www.cdlc.org

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Now what?

• Pay attention to
• The title and author be sure you are ordering
  what your client wants.
• Availability is the book in?
• The lending librarys call number very important

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Why do they need their own call number?

• They dont have to spend their time or their
  staffs time looking up information you should
  already have looked up!

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OK- Now I know what I want and where it will come
from whats next?

• Check the policies of the lending institution.
• Remember SUNY is the lender of last resort. Try
  to find it elsewhere if possible

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How do I place the order?

• By Fax
• By Phone (least favorite option)
• Or by E-mail
• Keep careful records of what you ordered, when
  and for whom.

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When the book comes in

• Contact your client
• Look your client in the eye and tell them We
  ordered this book for you from XXX library. It
  does not belong to us. If you lose it it will
  cost 1000s to replace it.

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Why should I do all that?

• That personal connection and the look in the
  eye greatly increases the likelihood if the book
  being returned.

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When the book is due

• Clear up your own records for internal control.
• Note the date you returned the item.
• From a college or public library? - Label it
  clearly with the CDLC code of the lending
  library.
• From another school? Label it clearly with the
  name of the school.
• Put it in the BOCES courier box.

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Someone just called me and wants one of our
library books. What do I do?
Yes!
Say YES! If you see no immediate need for the
title in your building for the next few weeks
send it! Thats the spirit!
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Find the book on your shelf and check it out!

• Check the book out on your own system automated
  or cards to the borrowing institution.
• Label it clearly
• Sending to a school label with the school name
• Sending to a college or public library label
  with the CDLC Code
• USE A BLUE ILL SLIP!
• Put it into the BOCES courier box.

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Questions?

• Maryalice Hannan is the SLS Ill Queen!
• Call her. She will answer your questions and help
  in any way!
• 464-5104
• Mhannan_at_gw.neric.org