CASP Framework

1
CASP Framework

• Chapter 2

2
CASP Framework p19

• covers work done by CASP-DG
• explains
• Methodology
• Models
• CASP Repository Design
• CASP Step-by Step

3
Methodology p20

• CASP-DG intuitively adopted customised C-JAM
• C-JAM Combined Job Analysis Method
• C-JAM considers
• Functions what is done in the job and how
• KSAs Knowledge, Skills and Abilities
• Scales most important aspects of work and KSA in
  a Function
• C-JAM needs SMEs CASP-DG

4
Function Model p20-21

• facilitates Functional Analysis
• structured in 3 entities
• Function Diagram to organise Work Functions
• Work Functions what the AIS staff does,
  responsibilities
• Tasks clarify and detail Work Functions

5
Categories in the Function Diagram(1) p21-22

• 3 Packages
• bottom-up task analysis for AIS Functions
• top-down for ARO ASE Functions

6
Categories in the Function Diagram(2) p22

• AIS Function Package divided in 2 Categories
• Operational Functions
• Directly related to production of AIS products
  and provision of AIS services
• Support Functions
• All other functions

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Sub-Categories for AIS Operational Functions p22

• Operational Control Functions
• operational control supervisory functions for
  data management and coordination
• Data Management
• functions related to management of AIS data
  includes also static data management, dynamic
  data management, charting and publications
• Coordination
• External and internal coordination functions

8
Sub-Categories for Support Functions p22

• 7 sub-categories
• Financial Resources Management
• Human Resources Management
• Quality Management
• Change Management
• Safety Management
• Technical Support
• Customer Services
• all required for successful performance, but not
  directly linked to products and services

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Function Diagram p23
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Function/Task Syntax p25

• Action Verb - performs what action?
• Object - to whom or what?
• Upon what instructions or sources of information?
• Using what tools, equipment, work aids?
• Result - to achieve what result?
• this helps ensure action verbs are used
  consistently

11
Task Description Sample p25
12
Competency Model p26

• further adaptation of C-JAM
• gtoverlaid KSA by Competencies

13
Competency Categories p26-27

• 3 Cross Functional
• Technical and professional
• Individual Specific
• Culture Specific
• 3 for Supervisory and Managerial roles
• business leading
• Aligning Organisation
• Organising People and Tasks

14
Categories in the Competency Model p27

• full CASP Competency Model at Appendix A

15
Scales p28-29

• for each work functions all applicable
  competencies are identified scaled

16
CASP Repository Design p30

• Objects in CASP Repository
• No Job/Role gt State to define

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CASP Step-by-Step p31
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Preliminary Work p32

• Gathering Facts
• Function/Task
• Initiation Phase Tabular Task Analysis
• AIS Staff Profile Requirements
• Work Function Competency delineation by Subject
  Matter Experts (CASP-DG)
• Standards and Recommended Practices Annex 4,
  Annex 15, Doc. 8126
• Job vacancies job descriptions from States
• EUROCONTROL Common Core Content for Basic AIS
  Training
• Phase I - AB Initio
• Phase I - Specialist

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Analyse Functions (1) p33

• Identification
• Create a draft function model
• Identify work functions and tasks
• Categorise functions according to the function
  diagram
• Associate tasks to the work functions
• Review work functions, add missing functions and
  if necessary, add tasks associated to new work
  functions.

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Analyse Functions (2) p33

• Review includes
• Check wording and syntax of functions/tasks
• Ensure consistency of action verbs
• Identify remove duplicated work functions
• If necessary, combine functions to create new
  work functions,
• Review the final list of work functions and their
  associated tasks.

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Analyse Functions (3) p34

• Ratings
• Frequency/Time Spent Frequency of executing
• Difficulty Difficulty in executing
• Criticality/Consequences of Error Degree of
  resulting in negative consequences
• Overall Importance A weighted average of above
• recommended by C-JAM but not done by CASP-DG

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Associate Functions with p35 Competencies
Requirements (1)

• Work Function-Competency Map
• identifies competenciesneeded to perform a work
  function effectively
• can be aggregated for a job/role, team/unit,
  organisation

23
Associate Functions with p35 Competencies
Requirements (2)

• AIS FunctionalCompetency Matrix
• For practicality, mappings are prioritised and
  scaled.
• see mappings by work- function at Appendix B.

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Appendix B p127

• EEssential RRelevant NNice to have
• UUnassigned, applicable but not scaled

25
Associate Functions with p36 Competencies
Requirements (3)

• Analyse Scaling
• Is the competency necessary for newly hired
  employees?
• Is the competency practical to expect in the
  labour market?
• To what extent will a problem be likely, if this
  competency is ignored in selection?
• To what extent do different levels of the
  competency distinguish the superior from the
  average performer ?
• gtshould be done at State level

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