Cultural Change Initiatives Finning Canada

1
Cultural Change Initiatives

Finning (Canada)

• Presented by
• Jon Pel
• Sr. EHS Advisor

2
What is Culture?

• The things we do that define who we are
• Standards and norms
• Its the behavior that we come to accept as normal

3
Learning the Culture

• Watching
• Listening to
• Peers
• Supervisors
• Trainers

4
Establishing Culture

• It starts on day one. The longer we do it, the
  more entrenched it becomes

5
Cultural Change

• Can the culture change? YES
• Who changes the culture?
• Company leaders
• Opinion Leaders

6
Why Change the Culture

• Our culture has a history of injuring employees

7
Finning Norms

• Injury is the inevitable result of this type of
  work

8
Finning Desired Norm

• All injuries are preventable

9
Cultural Initiatives

• Behavioral Based Safety
• Daily Learning Sessions
• Executive Injury Conference Calls
• Paperless Observations
• Safety Audit for Feedback
• Recognition Program

10
Behavioral Based Safety

• Started in 1997
• Peer to peer observation
• Positive re-enforcement feedback
• Its now okay to discuss safety with peers

11
Daily Learning Sessions

• Started in 2002
• Pre-shift 5 minute safety talk
• Led by anyone
• Topics about work or home safety

12
Executive Injury Conf. Calls

• Injuries reported upwards within one hour
• Conference call is held to discuss injury
• Executive, two Sr. mgrs. and local Mgt.
• Injury summary posted weekly
• Shows that safety is important

13
Paperless Observations

• Positive feedback for safe behavior
• Done by management staff and sales
• Re-enforces safe work practices
• Requires training, partially rolled out

14
Safety Audits

• Annual safety audit has element for
  
  observation of safe work practices and, positive
  feedback by management staff.

15
Recognition Program

• Includes a requirement for recognizing employees
  for safe work practices with positive feedback on
  a weekly basis.

16
Results

• Its okay for employees to discuss safety amongst
  themselves.
• Safer work practices equals less injuries.
• Fosters an environment that says We care about
  you.

17
Results

• Management and supervisory staff understand the
  importance of safety to the organization.
• Statistics show an injury reduction improvement.

18
How To Implement Initiatives

• Executives influenced by peers and customers
• Suggested by safety professional
• when asked for ideas
• presented by safety person
• safety committee

19
Safety Statistics