Account Program Execution

1
Account Program Execution
On-site inventory adjustments Ensures proper
inventory levels and one week turnaround
2
Account Program Execution
The Apex Employee Report Tracks the specific
garment usage for each employee
3
Employee Usage Reports
4
Account Program Execution
Apex Activity Report Tracks our weekly pick-up
and delivery Keeps you informed of any changes to
your account (i.e. repairs, upgrades, etc.)
5
Employee Activity Reports
6
Inventory Management

• Each MD Anderson delivery location will be
  designated a separate customer number, route and
  service day. This information, along with the
  individual man numbers will be transposed onto
  our Individual Garment Check Sheet and weekly
  invoice. (See attached).
• The individual Garment Check Sheet will provide
  an on-premise count and documentation of what
  each employee receives each week separate from
  the invoice. The individual garment check sheet
  is a standard system that Cintas utilizes for
  every customer. Thus, Cintas does not have to
  make any special adjustments in MD Andersons
  uniform program. Cintas pioneered this system.
  This is a proven system that is exclusive to
  Cintas.
• The benefits of this system are
• 1. Helps eliminate shortages.
• 2. Helps eliminate charges for lost uniforms when
  an employee terminates.
• 3. Provides a quick review of employees who are
  using or not using the cleaning service.

7
Requirement 3Inventory Management

• The Cintas service sales representative will
  count all garments, marking the number of items
  that were picked up for each employee. Upon
  delivery, the number of per person items
  delivered will be indicated. Each employee will
  have a weekly delivery bundled together and on
  hangers. A receipt of both pick-up and delivery
  is left for each delivery location each week.
• Any shortage created by Cintas will allow one
  week free service for that individual on his/her
  pant/shirt inventory.
• Any exchange, shortage, repair, upgrade or size
  change will be returned to Shell within 48 hours
  of notification to Cintas about the
  non-conformance.
• Control Process
• Pickup Count Document Left with Customer
• Pre-Delivery Count
• Comparison Reconciliation
• Final Count Given to Customer

8
IGCSIndividual Garment Check Sheet
After Uniforms are Washed, Inspected, Sorted,
They are Recounted to Ensure Complete Delivery
2
A Documented Count is Left with the Customer at
Pickup
1
SHORTAGES ELIMINATED
The Customer is Presented with a Documented
Inventory Sheet at Delivery
3
Final Counts are Verified Before Loading
4
9
INDIVIDUAL GARMENT CHECK SHEET
CHECK SHEET NO.
250000
NATIONAL CO. 5875 WINDWOOD MASON, OH 45040
LOC.
ROUTE
CUST NO.
DEPARTMENT
STOP SEQ.
PICK UP DATE
DELIVER DATE
DAY
CONTRACT
00089
4
2/15/96
001
89
08
001
2/22/96
S I Z E
OTHER
ITEM NUMBER
ITEM 1
ITEM 2
C H A N G E
ITEM DESCRIPTION OR CUST. EMPLOYEES NAME
EMP. NO.
CO
R
PK
SL/SIZE
CL
PICK UP
DELIVER
INV
CL
PICK UP
DELIVER
INV
SL/SIZE
PICK UP
DELIVER
H
11
20
11
20
1
905
RG00XL
3632
LOWELL MURPHY
INDIVIDUAL GARMENT CHECK SHEET
11
DEAN CORDELL
905
20
3430
H
11
20
RG00XL
2
CHECK SHEET NO.
NATIONAL CO. 5875 WINDWOOD MASON, OH 45040
250000
11
H
RG000L
3834
905
11
20
20
3
RON TAYLOR
LOC.
ROUTE
CUST NO.
DEPARTMENT
STOP SEQ.
PICK UP DATE
DELIVER DATE
DAY
CONTRACT
2/22/96
001
08
4
00089
89
001
2/15/96
905
H
11
20
RG00XL
11
20
4032
4
PETER BLAIR
OTHER
S I Z E
ITEM NUMBER
ITEM 1
ITEM 2
C H A N G E
ITEM DESCRIPTION OR CUST. EMPLOYEES NAME
EMP. NO.
CO
R
PK
DELIVER
INV
CL
SL/SIZE
PICK UP
DELIVER
INV
CL
SL/SIZE
PICK UP
905
H
11
20
RG000M
11
20
2830
5
PICK UP
DELIVER
JOSE FERNANDO
11
905
H
11
20
RG00XL
20
3632
1
LOWELL MURPHY
H
RG00XL
11
3832
BRIAN ROGERS
905
11
20
20
6
11
905
20
3430
DEAN CORDELL
H
11
20
RG00XL
2
11
RG00XL
11
20
3432
905
H
20
7
JOE GIESSLER
H
RG000L
11
3834
905
11
20
20
3
RON TAYLOR
11
538
H
11
20
RG000S
20
0006
8
PAM VIER
11
RG00XL
11
4
PETER BLAIR
905
H
20
20
4032
11
RG000S
11
20
0006
9
538
H
20
DEBBIE WEBB
20
RG000M
5
JOSE FERNANDO
905
H
11
20
2830
11
11
BRIAN ROGERS
905
H
11
20
RG00XL
20
3832
6
11
905
H
11
20
RG00XL
20
3432
7
JOE GIESSLER
11
H
11
0006
8
538
20
RG000S
20
PAM VIER
COMMENTS
CUSTOMER DELIVERY COPY
11
RG000S
11
20
0006
9
538
H
20
DEBBIE WEBB
COMMENTS
CUSTOMER DELIVERY COPY
10
Requirement 4 Tagging
Each garment will have a Cintas I.D. Tag attached
to it containing the following information Rou
te Number Day of Delivery Dept Man Number 12 1
- Monday 100 1 2 - Tuesday Matches up to
3 - Wednesday employee name 4 -
Thursday documented on 5 - Friday invoice
and individual garment check sheet 12 - 4
- 100 - 1 M8A M-March, 8-1998, A - NEW