MANAGEMENT OF DISSENT

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MANAGEMENT OF DISSENT
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• Dissent is defined as the sentiment of
  non-agreement with the majority or the leader of
  a group to which the dissenter is supposed to
  belong to or obey to. Dissent is the opposite of
  agreement, consensus or consent.

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What do you see?
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Dissent in organisationsShould it be encouraged
or suppressed?

• Consensus with every idea by superiors without
  understanding facilitates wrong ideas/incorrect
  decisions.
• Continuous agreement means perspective is lost.
• Organisation is filled with individuals who
• Lack originality
• Filled with complacency, mediocrity and
  communication restrictions.
• No fire in the bellies of the team to innovate -
  key ingredient for companies to progress.
• Left with an environment that is dull and
  monotonous.

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WHY?????

• Consent can sometimes be promoted or forced upon.
• Employees have a personal perception of
  management lack of communication.
• Perception of scoring brownie points with
  employers aid in career growth.
• Lack of confidence about ideas generated as
  being bad.
• Some leaders rule autocratically their way or no
  way.
• Leaders not receptive to change constant
  criticism.
• Fear opposing opinion considered to be
  rebellion.
• Hierarchy, culture and structure of an
  organisation.
• Cases where the leader is a veteran no
  questions asked leader is seldom/never
  challenged

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Side effects of constant consent

• World of work changed in the last decade and a
  half.
• Organisations no longer want YES MAN.
• Lack of debates and consent indicates something
  wrong.
• Teams that consent work like robots blindly
  following a code.
• Stop thinking spells disaster.
• Banking sector no differentiation in products
  competitive advantage

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• Constant consent when positively reinforced is a
  two-edged sword. It would have people who would
  be happy and continue to be a part of the
  system. However, employees who are keen to learn
  and challenge the limits are likely to feel
  stifled and eventually move out.

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Benefits of reasonable dissent

• Discussions/debates give rise to new ideas and
  concepts.
• Disapproval is the spark required to ignite the
  flame of above average performance.
• Inner most thoughts and opinions brought to fore
  polished by team/leaders to plan effective
  strategies.
• Encourages healthy debates builds stronger
  teams.
• Explore beyond the obvious and unearth
  opportunities for innovation.
• NB. Disagreements to be healthy and always reach
  consensus.
• Creates an opportunity for team members to
  present leadership skills.
• Take the hot seat earn recognition.
• Leads to employee loyalty creates a 2nd line of
  leadership succession.
• Dissent to be based on solid foundations backed
  by well studied facts and figures.
• Intelligent black hat thinking, rather than
  dissent for the sake of dissenting, creates
  respect among teams.

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How can leaders encourage participation?

• It has been proven that people dont leave
  companies they leave managers.
• Good leaders recognise teams potential drive
  them to that limit.
• Create a culture that not only encourages but
  forces participation.
• Platform for opinions to be voiced openly.
• Not only encourage initiative but reward it.
• Leaders to learn to take criticism in a
  constructive way.
• Adopt a flexible attitude an not an overbearing
  one builds team spirit.
• Avoid reprimand and retribution for those bold
  enough to speak their heart.
• Arrange outings to bring openness of ideas.
• LISTEN attentively.
• Express appreciation for genuine ideas and follow
  through with implementation.
• Never undermine/criticise any opinions ideas
  are insignificant or bear no relevance
  discourage others from voicing opinions/ giving
  suggestions in the future.

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Phenomenal people that chose to dissent in the
struggle for purposeful social changewent on to
become inspirational leaders..and who will leave
behind a legacy that will be long remembered.
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Martin Luther King - Had a dream
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Nelson Mandela
'I have fought against white domination and I
have fought against black domination. I have
cherished the ideal of a democratic and free
society in which all persons live together in
harmony and with equal opportunities. It is an
ideal which I hope to live for and to achieve.
But if needs be, it is an ideal for which I am
prepared to die.' Nelson Mandela 1964.
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Mahatma Gandhi Satyagraha Non violent
struggle against injustice
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China Now

• Population - 1.3 billion
• Socialist rule
• Minimal if not any dissent practised

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China - Now

• .Content

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Chinas Future
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• Only time will tell!!!!!!!!!!!!!!!!!!!!