Title: MAIA Intelligence
1- MAIA Intelligence
- Welcomes you to
- the meet on
- Corporate Performance Management (CPM)
- for
- Financial Services Enterprise
- Mumbai June 22, 2007
2Business Challenges
TECHNOLOGY
Market Volatility
Risk Management
Large Customer base
Consolidation
Skilled Manpower
Transaction Volume
Credit Management
Government Reforms
3Todays Business Pressures
Plan Model
Marketing
Sales
Risk
Credit
Execute
Service
Finance
Report Analyze
HumanResources
Project Mgmt
4Corporate Performance Management
Corporate Performance Management (CPM) is the
area of Business Intelligence (BI) involved
with monitoring and managingan organization's
performance, according to Key Performance
Indicators (KPIs)
5CPM Significance
- Marketing Departments can develop better products
services, assess the results of campaigns,
better understand their target market, cross
sell, upsell - Credit Departments can leverage CPM for
collaborative analysis and slicing and dicing
data in new and creative ways - Human Resource Departments can use it extensively
to analyze the workforce and the impact of salary
and related decisions - Executives can get real-time access to key
performance indicators, and would be able to
interact and drill-down on data as against a
static number - Portfolio Fund Departments can analyse patterns
for effective and faster investment decisions
6What CPM enables?
- Make the right investments in products, people,
projects and processes - Continuously assess operational performance based
on key performance indicators and historical
trends - Adjust re-align strategies as needed to achieve
organizational goals - Deliver consistent information to all levels
within the organization for collaborative
performance - Visualise enterprise-wide planning and budgeting
in a single model - Analyze customer, product and services
profitability in real-time - Consolidate financial data from disparate sources
across the entire enterprise - Standardise on data communication, data
comprehension data control - Optimise IT resources and infrastructure
- Single version of the truth
7CPM Framework
C3 Communication, Comprehension, Control
8CPM Elements
9CPM factors
10CPM
- Limited standard reports in core business
applications Time consuming scripting for
additional reports - Availability of only Static reports No analysis
possible - For analysis intelligence, export to Excel
Chances of data corruption and data manipulation - Multiple Data sources Single view not possible
- Tactical Strategic Business Intelligence
After-the-fact reports and analysis - Adhoc and enhancement requests from business
users Productivity loss of IT resources -
Solution CPM through Operational Business
Intelligence Reporting
11CPM Benefits
12CPM Benefits
13Initiating CPM
- Integrate and take advantage of existing IT
assets - Identify the data integration strategy
- Identify a Business Intelligence strategy
(Operational Tactical) - Blending Business Intelligence with elements of
planning, budgeting and appropriate-time
monitoring - Identify measurable Business Performance
Parameters (BPP) - Peg operational data with BPP
- Improve and simplify pegging continuously
14CPM
- Limited standard reports in core business
applications Time consuming scripting for
additional reports - Availability of only Static reports No analysis
possible - For analysis intelligence, export to Excel
Chances of data corruption and data manipulation - Multiple Data sources Single view not possible
- Tactical Strategic Business Intelligence
After-the-fact reports and analysis - Adhoc and enhancement requests from business
users Productivity loss of IT resources -
Solution CPM through Operational Business
Intelligence Reporting
15Structured CPM methodology Eg KPI
Ageing Analysis
KPI Description
Maintain credit period of less than 3 days
KPI Objective
Better Cash flow
KPI Benefits
1-Apr-07
KPI Start Date
31-Mar-08
KPI End Date
12 months, Daily
KPI Life Span Reporting Periodicity
Days
KPI Unit of Measure Formula
Less than 3 days
KPI Target Value
Plus or minus 1 day
KPI Upper Lower Tolerances
7days, 1 day
Anticipate Upper and Lower Limits
Mr. XYZ
KPI Sponsor
Mr. ABC
KPI Initiator
Mr. ABC
KPI Benefactor
Both
KPI Internal or Customer Facing
Back Office application running on Oracle,
Transaction application running on SQL,
KPI Data Sources
16 Data Communication
17Data Comprehension
18 Data Control
19 Data Communication
20 Data Comprehension
21 Data Control
22Summary
- CPM is not a technology, but a Business Strategy
- Core concept for CPM C3 (Communication,
Comprehension Control) - Business Intelligence is an Intelligent first
step in incorporating CPM -
23MAIA Intelligence
- New only Indian champion in the Business
Intelligence space - Presence in Financial Services Segment with
customers like Asit C. Mehta, Edelweiss Capital,
Reliance Mutual Fund - Innovation in incorporating BI with an
Operational approach and low TCO -
24MAIA Core Purpose
- MAIAs software products
- will help enterprises to achieve their growth
objectives - by enabling
- faster, better and effective decisions
- at all levels
25MAIA Core Team Values
- Never Being Satisfied
- Winning beating others in a good fight
- Opportunity based on merit no one is entitled to
anything - Fanatical attention to consistency and detail
-
26MAIA Core Customer Offerings
- Give results, not sales pitches
- Talk to customers about partnership, not products
- Understand customer needs for better decision
making - Customers should get inspired by meeting us
-
27About MAIA Intelligence
- Indian champion in the Business Intelligence
Software space - Technology driven Product development since 2003
- Focus on Operational Business Intelligence
- Mission To enhance customers investments in
Application Software - Regional Partner Network across India
- Dedicated Product Development, Delivery Support
team to enable customer satisfaction and
referenceability - Customers like Pidilite, Asit C. Mehta, Lok
Housing, Kodak, Thyocaresince August 2006
28- Thank You!
- Sanjay Mehta
- CEO
- sanjaymehta_at_maia-intelligence.com
- Vikram Kole
- Head Marketing
- vikram_at_maia-intelligence.com