Mitel Your Assistant

1
Mitel Your Assistant
2
Navigating the Interface
3
Status Tray Icons
4
CLID Screen Pop
Answering a call opens a communications window.
This window provides you with visual status and
controls for handling the call.
When a call comes in, a pop-up window lets you
know who is calling.
5
CLID Screen Pop and PIM Integration
6
Personal Information Manager (PIM)

• YA can retrieve caller information directly from
  the PIM so that callers are identified before
  being answered and also so that the call can be
  correctly logged
• Personal Information Manager integrates with
• Outlook 97 or greater
• Lotus Notes R5 and R6
• ACT! 2000
• LDAP (Microsoft Active Directory)
• Corporate Directory List

7
PIM Integration Indexing
8
Quick Connect
9
Favorites (Speed Dials)
10
People List
The People List is a two-part offering 1.
Personal Contacts 2. Corporate Directory
11
Presence and Availability

• The People window provides
• State of users phone
• Available (on hook) / busy (off hook)
• Status advisory messages
• In a meeting / At my desk / Out of Office
• PC presence for secure Instant Message (IM)
• Online / Away / Busy / Offline / File Sharing
• Also have integration with MSN availability
  (non-secure)

12
Secure Instant Messaging

• Your Assistant provides convenient chat
  communication with other Your Assistant users, if
  you and those other users have Chat enabled

13
Visual Conference Call Management
14
Visual Conference Call Management
15
Call Forward Profiles
16
Call Forward Profiles
17
Do Not Disturb
18
Call Timer and Annotation
Calls can be timed or annotated for future
reference. All information is stored in a
detailed call log.
19
Call Recording
20
Call Logs
21
Call History
22
Configurable Interface
23
Customize Your Assistant

• Users can tear-off shutters (click and drag) to
  position them independently on the screen
• Parent window automatically resizes itself to fit
  the remaining items

24
Thank You!