Electronic Desktop Case: the new Intranet in the Ministry of Social Affairs and Health

1
Electronic Desktop Case the new Intranet in the
Ministry of Social Affairs and Health

• Johanna Hartman
• Head of Information Services

2
The content of my presentation

• The core functions of the ministry and the
  mission of the information services
• The strategic background of the electronic
  desktop
• The vision of the new Intranet
• The first step and how we did it
• The main functions that make the Intranet a
  desktop the ways of personalizing the service
  and the role pages
• Some views for the future

3
The core functions of the ministry

• To promote health and social protection for
  everyone by
• implementing the government program and the
  ministrys strategic plans
• law-drafting (national and EU)
• managing the state budget and the accountable
  civil service departments

4
The mission of the information services

• To ensure high level information services for the
  core functions and the staff of the ministry by
• producing expert services for information
  planning and management
• especially in the area of document management,
  net services and library and information
  retrieval services

5
The strategic background of the electronic desktop

• At the turn of the millennium the ministry
  completed its strategy on how to undertake steps
  towards an e-government
• The main areas of development in the near future
  were going to be
• to plan and build a workflow and document
  management system for the ministry, the so called
  Doktori system
• to reform the internet and intranet services and
  to plan the extranet services ( desktops for
  projects and working groups)

6
The vision of the new intranet

• In 2005 the electronic desktop
• aggregates the information and the tools on
• a personified frontpage
• to help the staff to do their jobs
• and co-operate
• In the vision we integrate the document
  management and the intranet

7
The first step and how we did it

• By the help of several consultants and
  enthusiastic personnel we completed the first
  version of our e-desktop in one and a half years,
  starting the planning in autumn 2002 and
  publishing the new intranet in spring 2004
• The most important areas where outside help was
  necessary were (besides the execution of the
  service)
• the methods for definition of needs and
• usability matters

8
What makes the intranet a desktop

• the integration of the e-mail system and Doktori
  system
• the possibility of personalizing some parts of
  the content of the frontpage
• own short-cuts in the content of service
• own tools
• own external links (from the ministrys
  e-library)
• the jobrole pages which support carrying out the
  core functions of the ministry

9
The structure of the new intranet
Search functions
The jobrole pages
Internal information sources
Tools and external information sources
Integrations
Current information and news
10
(No Transcript)
11
Some views for the future

• To finish the integration of the Doktori system
• To build the extranet system
• To build more jobrole pages to support the
  management of the ministry and working in
  projects and working groups
• To enlarge the content in other areas