Basics of Human Resource Management

1
Basics of Human Resource Management
2
Main Functions

• Identify Labor Needs Job Descriptions
• Recruiting, Application Screening
• Interviewing Hiring
• Orientation Training
• Compensation
• Evaluation
• Promotion/Termination
• Miscellaneous

3
Labor Needs Job Descriptions

• Identify your labor needs
• Through business plan
• Look at necessary duties/functions
• Review your overall labor plan often
• Identify traits/skills needed for success

4
Job Descriptions

• Clearly identify responsibilities
• Avoid overlap of duties as possible
• Major and minor functions
• List skills/traits needed for success
• Qualifications
• Compensation package
• Salary, wages, overtime, benefits
• Consider DISC traits

5
Recruiting

• Often overlooked
• Look to internal employees first
• For promotions or recommendations
• Word of mouth is effective
• Want ads (well-written)
• Use DISC profile to attract the right people
• Headhunters
• College/Gov. Placement Services

6
Application Process

• CYA Principle
• Document EEO practices
• Defend your hire decisions
• Have a written application
• Promotes Business nature
• Screens potential applicants

7
Interviewing

• Structured interview
• Same process for all applicants
• 2-Way Process
• Put interviewee at ease
• Build rapport
• Have a list of questions
• Legal vs illegal
• Attitude and aptitude, knowledge

8
Interviewing

• Practical situations
• Plant questions
• Role play or situations
• Behavioral interviews
• How you react, not what you know
• Panel interviews vs 1-on-1
• Social aspects
• DISC em

9
Hiring

• Check references
• Beware!
• Skills test?
• Make selection from applicants
• Notify the others
• Legal aspects
• I-9, W-4, SSN, etc.

10
Orientation Training

• Extremely important!
• Can be extremely expensive
• 3 Main Steps
• Tell em
• Show em
• Watch em
• Catch them doing something right!
• Use DISC to tailor training program

11
Compensation

• Salary, wage, piecemeal?
• Fringe Benefits?
• Incentives?
• Working Conditions?
• Respect? Title? Responsibility
• Yup, DISC can help
• Ds want title, Is want flexibility, etc.

12
Evaluation

• Performance evaluations
• Motivator
• Compensation or promotion
• Employee development
• Corrective actions
• Make it a positive atmosphere (usually)
• Confirm duties, goals, authority, etc.
• Use results to improve hiring, training

13
Promotion Termination

• Motivator, incentive
• Be consistent!!
• CYA
• Document your actions
• Have written policy where necessary

14
Misc.

• Sexual harassment
• Drug policy
• Testing, working conditions
• Personal conflicts among employees
• Reputation