Title: The Concept of Remote Maintenance Monitoring and Its
1The Concept of Remote Maintenance
Monitoring and Its Computer Architecture
- Presented by Louis J. Bottino
- Federal Aviation Administration
- William J. Hughes Technical Center
- October 28, 2004
2 The Concept of Remote Maintenance
Monitoring and Its Computer
Architecture
- The Remote Maintenance Monitoring Concept
- The Computer Architecture Description
- Computer Communication Methodologies
- and RMM Deployments
- The Economic Feasibility and Beneficial
- Necessary
- Conclusions
- Acknowledgements
3The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
- The Remote Maintenance Monitoring Concept
- - The Remote Monitoring
Environment - - The Industrial RM Environment
- - The Computer Security RM
Environment -
4The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
- The Computer Architecture Description
- - Remote Maintenance Monitoring
Components - - The Management of Computer
- Communications and Application
Programs
5The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
- Computer Communication Methodologies and RMM
Deployments - - The Integrated Terminal Weather System (
ITWS ) - - The Environmental Remote Monitoring System
- ( ERMS )
- - The Air Traffic Control Beacon
Interrogator - Model 6 ( ATCBI-6 )
6The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
- The Economic Feasibility and Beneficial
Necessity - - Cost Analysis of a Remote Maintenance
Monitoring System - - Cost Effectiveness with RMM
Management
7The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
- The Remote Maintenance Monitoring Concept
-
- For Industrial Plants With Command /
Control Capabilities to Function - Efficiently an External Sub-system
that Monitors Overall System - Performance Should be Integrated
Within the Facility - (1) Electric Utilities Monitor the
Performance of Turbines, Boilers, Natural - Gas and Air Compressors, Cooling
Towers, Vibration Monitors and - Switching Gears.
- (2) Water and Waste Treatment Plants
Monitor Water Levels on Distant - Reservoirs and Need Feedback on
Chemical Treatments, Flow Rates in - Multiple Tanks and Operating Pumps.
- (3) Oil Refineries Need Information on Tank
Gauging and Leak Detection. - (4) Pharmaceutical Companies Process
Temperature, Heating and Cooling
- Cycle Data, also Drug Compositions
are Continuously Monitored.
8The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
- The Remote Maintenance Monitoring Concept
- Successful RMM Implementations Can Be
Applied In Many Industries - (1) An Appliance Manufacturer Installed /
Integrated a Power Monitoring - System to a Communications
Network. Smart Metering Devices, - Protective Relays, Circuits Breaker
Units and Motor Starters were Used - to Determine Equipment
Reliabilities By Measuring Certain
Parameters. -
- (2) Engineers at Pharmaceutical Company
SmithKline Installed a PC Based - Supervisory Control and Data
Acquisition ( SCADA ) System to Solve - Quality Control and
Production-Related Problems. - (3) To Increase the Reliability and
Dependability of Ground-Based - Navigational-Aids, and Other ATC
FAA Terminal and Enroute Systems, - an RMM Requirement was Mandated.
9The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
- The Remote Maintenance Monitoring
Environment - The RME Can Be Complex or Basic.
This Depends on the - (a) Requirements
of the System to be Monitored and the - (b) Technology
Used - (1) Computer Automated SCADA System
Consists of Conventional Control - Systems and Innovative Software and
Hardware Combinations. - (a) System Software Notifies
On-Call Personnel of Any Deviations from - the Process and Plant
Parameters. - (b) Supervisor Views the Active
Alarms on the Screen and Notes the - Flashing Icon.
- (c) Personnel Empowered have the
Ability to Contact the Host Computer - and Observe Plant Activities
Via a Phone-Based Data link.
10The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
- The Remote Maintenance Monitoring
Environment - When the System is Complex,
Advanced Technology May be Used to - Satisfy Complicated Requirements.
- (1) One Prototype RMM System Introduced by
the FAA in the Southwest - Region was the MCI ( Micro Circuits
Incorporated ) Smart Circuits ALERT - Program.
- (a) The ERMS Components Included
the Smart Circuits ALERT Box and - the Demarc or SOTAS Box.
HP Openview Software Utilized SNMP. - (b) OTS and Stanford Tel
Constructed and Assembled the Sun - Workstation Used as a
Platform for the EMS. - (c) All Engine Generator and Sensor
Inputs Were Directed to the ERMS.
11 The Concept of Remote Maintenance
Monitoring and Its Computer Architecture
An Idealized Model of an Operational RM
Configured By the FAA. Central and Remote
Elements Typically Representative of a
Ground-Based Deployment are Shown.
12The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
- The Industrial RM Environment
- The Industrial Production Lines are
Possibly First to Recognize Need and Utilize
Benefits Derived From RM and Performance
Monitoring - (1) First RM Devices Consisted of Switch
Boxes and Communication Devices - That Relayed Performance Information
to Central Location - (2) The Voith Paper Technology Center in
Appleton, Wisconsin Adopted New - Automation Technologies Into its
Papermaking Facility. This Included - (a) Integrated Microsoft Software,
the Internet, and Wireless - Communication Standards.
- (b) Integrating Additional PCs With
Third Party Software Packages. - (c) Using Internet Technologies to
View Machinery in Distant Plants.
13The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
- The Computer Security RM Environment
- Computer Security is an Important Concern
and Creates Another
Kind of RM Environment - (1) Computer Systems, Networks, and
Workstations Used in Business, - Government and Manufacturing
Have Adopted a Security Apparatus - Using RM Techniques.
- (2) A Secure Computer System Involves
Protecting - (a) Databases
- (b) Application Programs and
- (c) Computer Communications
Regardless of Operating System or - Platform
- (3) Before Implementing an RM Package
a Security Evaluation Should Be - Taken to Ensure Proper Security
Preparations Are Employed. - (4) Important Elements in the Package
ensures Software Dynamically filters, - Separates and Guarantees Data
Integrity.
14The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
- The Computer Security RM Environment
- New Software Tools, Products Have Been
Introduced by Software Security Companies - (1) Avaya Integrated Management Platform
Developed By the Converged Enterprise
Technology Networks ( CET Networks ) - (a) Is a Secure Remote
Maintenance Monitoring Package - (b) Provides 24 hour support
- (c) The Package Can Be Used on
Linux, UNIX and Windows Operating - Systems.
-
- (2) Some RM Security
Companies Offer Specialized Services. These
Services - Include (a) Comprehensive
Database Monitoring - (b) Data
Encryption - (c) Management
Solutions to Maintain Oracles Databases -
15The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
- Computer Architecture / RMM Components
- The Method of Data Collection, Measurement,
Analysis, Storage and Exchange With Other
Plants, Sites and Facilities Will Determine
Design of Computer Architecture - (1) The FAA RMM Network Has Selected
Computer Architectures Tailored to the Needs
of the NAS. - (2) The RMM Components and Architecture
Composed and Constructed By - the FAA Have Been Successfully
Tested and Deployed Throughout the - Country.
- (3) Main Components of RM Architecture
Include the - (a) MPS,
(d) the Interfacility Communication System , - (b) RMS,
(e) the MDT, - (c) RMSC,
(f) Maintenance Monitoring Console
16The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
- Computer Architecture / RMM Components
- Collection, Control Distribution of
Monitored Data are Performed by the MPS. - (1) Two Software Packages Supporting the
MPS in this Task are the
(a) Maintenance and Control Software
(MCS) - (b) Maintenance Management Subsystem
- (2) The MCS Creates
a Central Monitoring and Control Capability.
- (3) The MMS Facilitates All
Administrative and Maintenance-Related- - Functions.
17The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
- Computer Architecture / RMM Components
-
- The RMS Collects Performance
Measurement / Maintenance Data From Remotely
Located Equipment and Identifies Alarm /
Status Conditions - (1) The RMS Can Be Retrofited to an
Existing System , be an Embedded Agent or
a Separate Device of a New System. - (2) RMS Equipped Facilities Include (a)
Airports (c) ATCT
-
(b) AFSS (d)
TRACONS
- (3) Each FAA Facility has an Existing
Ground-Based Communication - Infrastructure
- (4) Existing Infrastructure Will Be Used /
Modified to Accommodate RMS - Architecture
- (5) MMCs / Workstations Considered Central
Monitoring / Control Point
18The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
- Computer Communications Application Programs
- Communications and Data Information Monitored
Between the RMS / MPS is Possible Because of
the Operational Interface of the Application
Programs - (1) The FAA has Used a Non-Standardized
Protocol Defined NAS-MD-790 to Forward and
Exchange Data With the RMS. - (2) NAS-MD-790 Defines the Necessary
Electrical, Mechanical and Data - Link Control Elements.
- (3) Other Protocols the FAA has Utilized
With Same or Modified - Architecture Include (a)
NAS-MD-790 -
(b) Simple Asynchronous Interface (SAI) - (4) To Move Toward an OSA the FAA
Started Using SNMP and Other Software
Applications Compatible With TCP/IP at the
MPS.
19The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
- Computer Communications Application Programs
- Maintenance Automation System Software (MASS)
and Direct Monitor Control Software
(DMCS) are Application Programs Assigned to
Perform (a) Data Transmission
Exchanges
(b) Data
Acquisition Management
(c) Data Display Updates - (1) The MASS Environment Includes Standard
Tandem Software, Third Party Vendor Software
and Custom Developed MASS Software. - (2) DMCS Provides the GUI to Accommodate
Implementation of MASS. - (3) MPS Mainframe is a Tandem Non-Stop
CLX 200 Reduced Instruction Set Computer
(RISC) , Executing the Guardian Operating
System. - (4) MDTs - Part of RMS Platform
Environment , Connected to Tandem Through - (a) Multi-Lan Communication Devices, (b)
Standard Asynch Tel Dial-ups or (c) TCP /
IP
20The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
- Computer Communications Application Programs
-
MPS Functional Area Description With
RMS and MDT Interface
21The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
- RMM Deployments / The Integrated Terminal
Weather System (ITWS) - The ITWS is a Weather System Processor
Developed by the Raytheon Corp. - (1) The System Collects Data from the
National Weather Service (NWS) Sensors - and Aircraft-in-Flight Over the
Terminal Area. - (2) Other Aviation-Related Products are
Collected that Provide Descriptions of - Terminal Weather Conditions and
Short-Term Predictions of Local - Weather Phenomena.
- (3) Hardware and Software Elements
Integrated Into the Design Include - (a) Weather Processing Algorithm,
(b) Computer Processing Itself ,
- (c) Hardware With Interconnecting
Links - (4) The ITWS Components Include (a)
the Product Generator (SD) ,
- (b) Multiple Situation Displays
(SDs), (c) Associated Ribbon Display - Terminals (RBDTs)
-
22The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
- RMM Deployments / The Integrated Terminal
Weather System (ITWS) - The Embedded RMS Monitors and Reports
Maintenance Alerts, Alarms and Executes Fault
Processing - (1) Maintenance Data / Control Functions
are Forwarded to Maintenance - Specialists Using the Non-Standard
NAS-MD-790 Protocol - (2) Facility Environment to Test the
ITWS Includes the Tandem Computer - Accessed Through an MPS Terminal
at the ARTCC and Appropriate - Modems
- (3) The System Control Support (SCS)
Software Communicates With the - MPS Using the 790 Decoder
Module. - (4) The Testing Configuration Usually
Includes a Network Sniffer Located at - the ARTCC and a Toshiba Tecra
With a Pocket Scope.
23The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
- RMM Deployments / The Environmental Remote
Monitoring System (ERMS) - The ERMS is a Climatic Monitoring System
Developed Predominantly by the FAA - (1) The System is Based on a Network of
Intelligent / Independent Processors,
Operating in a Multitasking , Multiuser
Environment - (2) RMM Device Comprised of Hardware
Software to Monitor Control Environmental
Equipment Within NAS Facility - (3) Environmental Equip Consists of
(a) Electrical Power Systems -
(b) Environmental
Conditioning Systems -
(c) Smoke Fire Detection
Systems -
(d) Fuel Tank Monitoring -
(e) Computer Network
Security / Safety - Systems
24The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
- RMM Deployments / The Environmental Remote
Monitoring System (ERMS) - OPTO-22 is One ERMS Proposal and a COTS
Product System Which Scans Sensors and
Other Remote Control Devices For
Information - (1) An MDT is Located at the RMM
Site. ERMS Provides Data to MDT and Same
Data Transferred for Further Processing ,
Storage or Display to MPS - (2) An Auto-Dial / Auto-Answer (A/A)
Modem Configuration is Employed to Facilitate
Communications With the MPS. - (3) RMM System has Two Control Modes -
Operate and Maintenance. - (a) Operate Mode is
the Normal Operating Mode - (b) Maintenance Mode
Removes Power for Engine Generator - (4) The Communications Between the MPS
and OPTO-22 ERMS are - Facilitated in a Send-and-Wait
Automatic Repeat Manner
25The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
- RMM Deployments / The Air Traffic Control
Beacon Interrogator Model 6 (ATCBI-6) - The ATCBI-6 is a Replacement Surveillance
System With Newly Designed -
Hardware and Configured Software - (1) This System Assists ATC by
Providing Aircraft Position and - Identification Information for
Aircraft Equipped With Transponder - (2) Range and Azimuth are Determined
by the Time Measured to Receive a - Reply and the Azimuth of the
Received Signal. - (3) The System Control and
Monitoring Function Provides a User Interface
26The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
- RMM Deployments / The Air Traffic Control
Beacon Interrogator Model 6 (ATCBI-6) - This RMM System has Control Functions That
Provide Real-Time System Management Actions - (1) Manual Control is Allowed From
the Following Three Access Points - (a) The Remote System Control
Terminal ( RSCT ) Located At the MPS - (b) The Local Maintenance
Terminal (LMT) Located At the Radar Site - (c) The Embedded RMS Agent or
MDT Located At the Junction Box - (2) OT Will Verify the Requirements
Relating to the Radar Maintenance and - SCM Function of the ATCBI-6
Either Remotely or Locally Through the - RMS port.
- (3) System Monitoring Function Will
Include the MPS Accessed Through Any - Available Tandem Terminal.
- (4) SMF Software Communicates With MPS
Using SAI Software Templates
27The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
- Economic Feasibility / Cost Analysis of an
RMM System - Beneficial Aspects to Measure Performance,
Productivity, and System Health - Have Outweighed Cost of Implementing or
Maintaining an RMM System - (1) Industrial Corporations
Manufacturing Companies Discovered to - Compete in the Marketplace (a)
Productivities Must Increase -
(b) Costs Must Be Reduced
and -
(c) Capital Investments
Must Be Preserved - (2) To Reduce Costs Manufacturing
Environments Have Adopted RMM - (3) The SCADA Solution Has Succeeded
in Reducing Operating and - Maintenance
- (4) Windows-Based Has Flexibility to
Operate With Standard Open Protocols - (5) Having Open Migration Paths Will
Improve Technology and Performance
- Without Costs of a Total System
Replacement .
28The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
- Economic Feasibility / Cost Analysis of an
RMM System - Cost Savings are Created for the FAA When
Remote Maintenance Monitoring Enables a
Transition to Solid State - (1) Additional Cost Savings Occur When
Visits to Remote Sites are Reduced - and Work
Centers are Consolidated - (2) Consolidating the Work Force
Efficiently Mobilizes the Work Force and - Energy Resources
- (3) Cost Benefits Derived from RMM
Deployments Include Easy Access to Records,
Equipment Histories and Technical Help from
the National Level - (4) RMM Provides Cost Advantages in
Protecting Materials, Equipment and Systems,
Reducing Labor Costs and Lowering
Infrastructure Expenses
29The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
- Economic Feasibility / Cost Effectiveness With
RMM Management - Cost Effectiveness Can Sometimes Be
Measured By Accident - (1) Sensaphone is a Manufacturer
of High Performance Monitoring , - Control and Alarm Systems.
- (2) One System Sensaphone
Designed was Comprised of Autodialing - Capabilities , Web-enabling
Software, Wireless Communications and - Data Logging.
- (3) Using Sensaphones Equipment
the Liquid Nitrogen Level In Several - Cryogenic Freezers was
Monitored. - (4) In One Incident the Freezer
was Left Open on Friday. - (5) When the Temperature Reached
the Five Degree Fahrenheit Alarm - Point, the System
Immediately Dialed-Out to the Pre-programmed
- Numbers and the Drugs Were
Saved.
30The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
- Economic Feasibility / Cost Effectiveness With
RMM Management - More Companies are Transitioning From
High-Maintenance Monitoring Systems that
Require Off-Site Visits - (1) Remote Systems Using Control
Programming and Wireless Autodialing Have
Helped to Free Valuable Manpower Hours - (2) PAS Technologies of San Juan,
Puerto Rico Recommended a Web- - Based RMM Management System
to the Water Company - (a) SCADA 300 Created
by Sensaphone Replaced the 70 RTUs - (b) The System Featured
a 32-Bit Software Program With Built-in - Real-time Screen
Building , Program Editors , Alarm Functions
- and a
Communications Manager. - (3) Once Operable This Powerful
MMS Saved the Company Thousands of - Dollars in Annual
Maintenance and Manpower Costs.
31The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
- Conclusions Derived Benefits of RMM
Technology - (1) Oil Refineries, Power Utilities,
Water Treatment Plants, Pharmaceutical - Companies, the Government
Sector, and the Banking Industry Have All
- Introduced Some Form of Remote
Maintenance Monitoring Method or - Technology.
- (2) Maintenance Costs, Subsystem
Downtimes, and Operational Expenses - are Reduced When RMM
Apparatus and Control Software are Fully - Integrated Into Utility Plant
Functions. - (3) When Remote Maintenance Devices
are Used , Cost Efficiency Improves, - Productivity Increases and
Inventory Management is Made Easier. -
32The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
- Conclusions Derived Benefits of RMM
Technology - (4) The Ability to Monitor and Measure
Processing Parameters From - Remote Locations Has Enabled Companies
to Save Thousands of - Dollars for Overtime and Improve Quality
Control. - (5) In the Banking Industry
Computer Security Has Been A Concern - So Remote Monitoring Can
Be Used to Create An Environment - Secure From Intruders and
Outside Threats. - (6) In the FAA Remote
Maintenance Monitoring Systems Have Improved - the Maintenance and
Performance of Ground-Based Navigational - Aids, Weather-Related
Systems, and Surveillance Systems. -
33The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
- Conclusions
- (1) Tbe Computer Architecture For
a Remote Monitoring System Will - Depend On the Desired
Function and Proposed Requirements for the - RMM System.
- (2) The Computer Architecture
Designed for the RMM Must Be - Compatible With the Desired
Functionality and Integration Into the - Network or the NAS.
- (3) This Technology Demonstrates a
Versatility As An Open System - Architecture, Which is
Valuable In the Marketplace.
34The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
- Conclusions
- In The End It Will Be The
Needs Of Leading-Edge Businesses - Which Will Create The
Spawning Grounds For The More - Advanced Uses Of Advanced
Remote Maintenance Monitoring . - The Author Wishes To
Acknowledge The Support Received From - Members Of The ACB and
ATB Test Organizations. They - Represent The Test Community
Working On Various Air Traffic - Control (ATC) Programs In
Test And Development At The - Technical Center.
-