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The Concept of Remote Maintenance Monitoring and Its

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Title: The Concept of Remote Maintenance Monitoring and Its


1
The Concept of Remote Maintenance
Monitoring and Its Computer Architecture
  • Presented by Louis J. Bottino
  • Federal Aviation Administration
  • William J. Hughes Technical Center
  • October 28, 2004

2
The Concept of Remote Maintenance
Monitoring and Its Computer
Architecture
  • The Remote Maintenance Monitoring Concept
  • The Computer Architecture Description
  • Computer Communication Methodologies
  • and RMM Deployments
  • The Economic Feasibility and Beneficial
  • Necessary
  • Conclusions
  • Acknowledgements

3
The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
  • The Remote Maintenance Monitoring Concept
  • - The Remote Monitoring
    Environment
  • - The Industrial RM Environment
  • - The Computer Security RM
    Environment

4
The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
  • The Computer Architecture Description
  • - Remote Maintenance Monitoring
    Components
  • - The Management of Computer
  • Communications and Application
    Programs

5
The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
  • Computer Communication Methodologies and RMM
    Deployments
  • - The Integrated Terminal Weather System (
    ITWS )
  • - The Environmental Remote Monitoring System
  • ( ERMS )
  • - The Air Traffic Control Beacon
    Interrogator
  • Model 6 ( ATCBI-6 )

6
The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
  • The Economic Feasibility and Beneficial
    Necessity
  • - Cost Analysis of a Remote Maintenance
    Monitoring System
  • - Cost Effectiveness with RMM
    Management

7
The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
  • The Remote Maintenance Monitoring Concept
  • For Industrial Plants With Command /
    Control Capabilities to Function
  • Efficiently an External Sub-system
    that Monitors Overall System
  • Performance Should be Integrated
    Within the Facility
  • (1) Electric Utilities Monitor the
    Performance of Turbines, Boilers, Natural
  • Gas and Air Compressors, Cooling
    Towers, Vibration Monitors and
  • Switching Gears.
  • (2) Water and Waste Treatment Plants
    Monitor Water Levels on Distant
  • Reservoirs and Need Feedback on
    Chemical Treatments, Flow Rates in
  • Multiple Tanks and Operating Pumps.
  • (3) Oil Refineries Need Information on Tank
    Gauging and Leak Detection.
  • (4) Pharmaceutical Companies Process
    Temperature, Heating and Cooling
  • Cycle Data, also Drug Compositions
    are Continuously Monitored.

8
The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
  • The Remote Maintenance Monitoring Concept
  • Successful RMM Implementations Can Be
    Applied In Many Industries
  • (1) An Appliance Manufacturer Installed /
    Integrated a Power Monitoring
  • System to a Communications
    Network. Smart Metering Devices,
  • Protective Relays, Circuits Breaker
    Units and Motor Starters were Used
  • to Determine Equipment
    Reliabilities By Measuring Certain
    Parameters.
  • (2) Engineers at Pharmaceutical Company
    SmithKline Installed a PC Based
  • Supervisory Control and Data
    Acquisition ( SCADA ) System to Solve
  • Quality Control and
    Production-Related Problems.
  • (3) To Increase the Reliability and
    Dependability of Ground-Based
  • Navigational-Aids, and Other ATC
    FAA Terminal and Enroute Systems,
  • an RMM Requirement was Mandated.

9
The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
  • The Remote Maintenance Monitoring
    Environment
  • The RME Can Be Complex or Basic.
    This Depends on the
  • (a) Requirements
    of the System to be Monitored and the
  • (b) Technology
    Used
  • (1) Computer Automated SCADA System
    Consists of Conventional Control
  • Systems and Innovative Software and
    Hardware Combinations.
  • (a) System Software Notifies
    On-Call Personnel of Any Deviations from
  • the Process and Plant
    Parameters.
  • (b) Supervisor Views the Active
    Alarms on the Screen and Notes the
  • Flashing Icon.
  • (c) Personnel Empowered have the
    Ability to Contact the Host Computer
  • and Observe Plant Activities
    Via a Phone-Based Data link.

10
The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
  • The Remote Maintenance Monitoring
    Environment
  • When the System is Complex,
    Advanced Technology May be Used to
  • Satisfy Complicated Requirements.
  • (1) One Prototype RMM System Introduced by
    the FAA in the Southwest
  • Region was the MCI ( Micro Circuits
    Incorporated ) Smart Circuits ALERT
  • Program.
  • (a) The ERMS Components Included
    the Smart Circuits ALERT Box and
  • the Demarc or SOTAS Box.
    HP Openview Software Utilized SNMP.
  • (b) OTS and Stanford Tel
    Constructed and Assembled the Sun
  • Workstation Used as a
    Platform for the EMS.
  • (c) All Engine Generator and Sensor
    Inputs Were Directed to the ERMS.

11
The Concept of Remote Maintenance
Monitoring and Its Computer Architecture
An Idealized Model of an Operational RM
Configured By the FAA. Central and Remote
Elements Typically Representative of a
Ground-Based Deployment are Shown.
12
The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
  • The Industrial RM Environment
  • The Industrial Production Lines are
    Possibly First to Recognize Need and Utilize
    Benefits Derived From RM and Performance
    Monitoring
  • (1) First RM Devices Consisted of Switch
    Boxes and Communication Devices
  • That Relayed Performance Information
    to Central Location
  • (2) The Voith Paper Technology Center in
    Appleton, Wisconsin Adopted New
  • Automation Technologies Into its
    Papermaking Facility. This Included
  • (a) Integrated Microsoft Software,
    the Internet, and Wireless
  • Communication Standards.
  • (b) Integrating Additional PCs With
    Third Party Software Packages.
  • (c) Using Internet Technologies to
    View Machinery in Distant Plants.

13
The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
  • The Computer Security RM Environment
  • Computer Security is an Important Concern
    and Creates Another
    Kind of RM Environment
  • (1) Computer Systems, Networks, and
    Workstations Used in Business,
  • Government and Manufacturing
    Have Adopted a Security Apparatus
  • Using RM Techniques.
  • (2) A Secure Computer System Involves
    Protecting
  • (a) Databases
  • (b) Application Programs and
  • (c) Computer Communications
    Regardless of Operating System or
  • Platform
  • (3) Before Implementing an RM Package
    a Security Evaluation Should Be
  • Taken to Ensure Proper Security
    Preparations Are Employed.
  • (4) Important Elements in the Package
    ensures Software Dynamically filters,
  • Separates and Guarantees Data
    Integrity.

14
The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
  • The Computer Security RM Environment
  • New Software Tools, Products Have Been
    Introduced by Software Security Companies
  • (1) Avaya Integrated Management Platform
    Developed By the Converged Enterprise
    Technology Networks ( CET Networks )
  • (a) Is a Secure Remote
    Maintenance Monitoring Package
  • (b) Provides 24 hour support
  • (c) The Package Can Be Used on
    Linux, UNIX and Windows Operating
  • Systems.
  • (2) Some RM Security
    Companies Offer Specialized Services. These
    Services
  • Include (a) Comprehensive
    Database Monitoring
  • (b) Data
    Encryption
  • (c) Management
    Solutions to Maintain Oracles Databases

15
The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
  • Computer Architecture / RMM Components
  • The Method of Data Collection, Measurement,
    Analysis, Storage and Exchange With Other
    Plants, Sites and Facilities Will Determine
    Design of Computer Architecture
  • (1) The FAA RMM Network Has Selected
    Computer Architectures Tailored to the Needs
    of the NAS.
  • (2) The RMM Components and Architecture
    Composed and Constructed By
  • the FAA Have Been Successfully
    Tested and Deployed Throughout the
  • Country.
  • (3) Main Components of RM Architecture
    Include the
  • (a) MPS,
    (d) the Interfacility Communication System ,
  • (b) RMS,
    (e) the MDT,
  • (c) RMSC,
    (f) Maintenance Monitoring Console

16
The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
  • Computer Architecture / RMM Components
  • Collection, Control Distribution of
    Monitored Data are Performed by the MPS.
  • (1) Two Software Packages Supporting the
    MPS in this Task are the
    (a) Maintenance and Control Software
    (MCS)
  • (b) Maintenance Management Subsystem
  • (2) The MCS Creates
    a Central Monitoring and Control Capability.
  • (3) The MMS Facilitates All
    Administrative and Maintenance-Related-
  • Functions.

17
The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
  • Computer Architecture / RMM Components
  • The RMS Collects Performance
    Measurement / Maintenance Data From Remotely
    Located Equipment and Identifies Alarm /
    Status Conditions
  • (1) The RMS Can Be Retrofited to an
    Existing System , be an Embedded Agent or
    a Separate Device of a New System.
  • (2) RMS Equipped Facilities Include (a)
    Airports (c) ATCT

  • (b) AFSS (d)
    TRACONS
  • (3) Each FAA Facility has an Existing
    Ground-Based Communication
  • Infrastructure
  • (4) Existing Infrastructure Will Be Used /
    Modified to Accommodate RMS
  • Architecture
  • (5) MMCs / Workstations Considered Central
    Monitoring / Control Point

18
The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
  • Computer Communications Application Programs
  • Communications and Data Information Monitored
    Between the RMS / MPS is Possible Because of
    the Operational Interface of the Application
    Programs
  • (1) The FAA has Used a Non-Standardized
    Protocol Defined NAS-MD-790 to Forward and
    Exchange Data With the RMS.
  • (2) NAS-MD-790 Defines the Necessary
    Electrical, Mechanical and Data
  • Link Control Elements.


  • (3) Other Protocols the FAA has Utilized
    With Same or Modified
  • Architecture Include (a)
    NAS-MD-790

  • (b) Simple Asynchronous Interface (SAI)
  • (4) To Move Toward an OSA the FAA
    Started Using SNMP and Other Software
    Applications Compatible With TCP/IP at the
    MPS.

19
The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
  • Computer Communications Application Programs
  • Maintenance Automation System Software (MASS)
    and Direct Monitor Control Software
    (DMCS) are Application Programs Assigned to
    Perform (a) Data Transmission
    Exchanges
    (b) Data
    Acquisition Management

    (c) Data Display Updates
  • (1) The MASS Environment Includes Standard
    Tandem Software, Third Party Vendor Software
    and Custom Developed MASS Software.
  • (2) DMCS Provides the GUI to Accommodate
    Implementation of MASS.
  • (3) MPS Mainframe is a Tandem Non-Stop
    CLX 200 Reduced Instruction Set Computer
    (RISC) , Executing the Guardian Operating
    System.
  • (4) MDTs - Part of RMS Platform
    Environment , Connected to Tandem Through
  • (a) Multi-Lan Communication Devices, (b)
    Standard Asynch Tel Dial-ups or (c) TCP /
    IP

20
The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
  • Computer Communications Application Programs

MPS Functional Area Description With
RMS and MDT Interface
21
The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
  • RMM Deployments / The Integrated Terminal
    Weather System (ITWS)
  • The ITWS is a Weather System Processor
    Developed by the Raytheon Corp.
  • (1) The System Collects Data from the
    National Weather Service (NWS) Sensors
  • and Aircraft-in-Flight Over the
    Terminal Area.
  • (2) Other Aviation-Related Products are
    Collected that Provide Descriptions of
  • Terminal Weather Conditions and
    Short-Term Predictions of Local
  • Weather Phenomena.
  • (3) Hardware and Software Elements
    Integrated Into the Design Include
  • (a) Weather Processing Algorithm,
    (b) Computer Processing Itself ,
  • (c) Hardware With Interconnecting
    Links
  • (4) The ITWS Components Include (a)
    the Product Generator (SD) ,
  • (b) Multiple Situation Displays
    (SDs), (c) Associated Ribbon Display
  • Terminals (RBDTs)

22
The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
  • RMM Deployments / The Integrated Terminal
    Weather System (ITWS)
  • The Embedded RMS Monitors and Reports
    Maintenance Alerts, Alarms and Executes Fault
    Processing
  • (1) Maintenance Data / Control Functions
    are Forwarded to Maintenance
  • Specialists Using the Non-Standard
    NAS-MD-790 Protocol
  • (2) Facility Environment to Test the
    ITWS Includes the Tandem Computer
  • Accessed Through an MPS Terminal
    at the ARTCC and Appropriate
  • Modems
  • (3) The System Control Support (SCS)
    Software Communicates With the
  • MPS Using the 790 Decoder
    Module.
  • (4) The Testing Configuration Usually
    Includes a Network Sniffer Located at
  • the ARTCC and a Toshiba Tecra
    With a Pocket Scope.

23
The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
  • RMM Deployments / The Environmental Remote
    Monitoring System (ERMS)
  • The ERMS is a Climatic Monitoring System
    Developed Predominantly by the FAA
  • (1) The System is Based on a Network of
    Intelligent / Independent Processors,
    Operating in a Multitasking , Multiuser
    Environment
  • (2) RMM Device Comprised of Hardware
    Software to Monitor Control Environmental
    Equipment Within NAS Facility
  • (3) Environmental Equip Consists of
    (a) Electrical Power Systems

  • (b) Environmental
    Conditioning Systems

  • (c) Smoke Fire Detection
    Systems

  • (d) Fuel Tank Monitoring

  • (e) Computer Network
    Security / Safety
  • Systems

24
The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
  • RMM Deployments / The Environmental Remote
    Monitoring System (ERMS)
  • OPTO-22 is One ERMS Proposal and a COTS
    Product System Which Scans Sensors and
    Other Remote Control Devices For
    Information
  • (1) An MDT is Located at the RMM
    Site. ERMS Provides Data to MDT and Same
    Data Transferred for Further Processing ,
    Storage or Display to MPS
  • (2) An Auto-Dial / Auto-Answer (A/A)
    Modem Configuration is Employed to Facilitate
    Communications With the MPS.
  • (3) RMM System has Two Control Modes -
    Operate and Maintenance.
  • (a) Operate Mode is
    the Normal Operating Mode
  • (b) Maintenance Mode
    Removes Power for Engine Generator
  • (4) The Communications Between the MPS
    and OPTO-22 ERMS are
  • Facilitated in a Send-and-Wait
    Automatic Repeat Manner

25
The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
  • RMM Deployments / The Air Traffic Control
    Beacon Interrogator Model 6 (ATCBI-6)
  • The ATCBI-6 is a Replacement Surveillance
    System With Newly Designed

  • Hardware and Configured Software
  • (1) This System Assists ATC by
    Providing Aircraft Position and
  • Identification Information for
    Aircraft Equipped With Transponder
  • (2) Range and Azimuth are Determined
    by the Time Measured to Receive a
  • Reply and the Azimuth of the
    Received Signal.
  • (3) The System Control and
    Monitoring Function Provides a User Interface

26
The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
  • RMM Deployments / The Air Traffic Control
    Beacon Interrogator Model 6 (ATCBI-6)
  • This RMM System has Control Functions That
    Provide Real-Time System Management Actions
  • (1) Manual Control is Allowed From
    the Following Three Access Points
  • (a) The Remote System Control
    Terminal ( RSCT ) Located At the MPS
  • (b) The Local Maintenance
    Terminal (LMT) Located At the Radar Site
  • (c) The Embedded RMS Agent or
    MDT Located At the Junction Box
  • (2) OT Will Verify the Requirements
    Relating to the Radar Maintenance and
  • SCM Function of the ATCBI-6
    Either Remotely or Locally Through the
  • RMS port.
  • (3) System Monitoring Function Will
    Include the MPS Accessed Through Any
  • Available Tandem Terminal.
  • (4) SMF Software Communicates With MPS
    Using SAI Software Templates

27
The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
  • Economic Feasibility / Cost Analysis of an
    RMM System
  • Beneficial Aspects to Measure Performance,
    Productivity, and System Health
  • Have Outweighed Cost of Implementing or
    Maintaining an RMM System
  • (1) Industrial Corporations
    Manufacturing Companies Discovered to
  • Compete in the Marketplace (a)
    Productivities Must Increase

  • (b) Costs Must Be Reduced
    and

  • (c) Capital Investments
    Must Be Preserved
  • (2) To Reduce Costs Manufacturing
    Environments Have Adopted RMM
  • (3) The SCADA Solution Has Succeeded
    in Reducing Operating and
  • Maintenance
  • (4) Windows-Based Has Flexibility to
    Operate With Standard Open Protocols
  • (5) Having Open Migration Paths Will
    Improve Technology and Performance
  • Without Costs of a Total System
    Replacement .

28
The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
  • Economic Feasibility / Cost Analysis of an
    RMM System
  • Cost Savings are Created for the FAA When
    Remote Maintenance Monitoring Enables a
    Transition to Solid State
  • (1) Additional Cost Savings Occur When
    Visits to Remote Sites are Reduced
  • and Work
    Centers are Consolidated
  • (2) Consolidating the Work Force
    Efficiently Mobilizes the Work Force and
  • Energy Resources
  • (3) Cost Benefits Derived from RMM
    Deployments Include Easy Access to Records,
    Equipment Histories and Technical Help from
    the National Level
  • (4) RMM Provides Cost Advantages in
    Protecting Materials, Equipment and Systems,
    Reducing Labor Costs and Lowering
    Infrastructure Expenses

29
The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
  • Economic Feasibility / Cost Effectiveness With
    RMM Management
  • Cost Effectiveness Can Sometimes Be
    Measured By Accident
  • (1) Sensaphone is a Manufacturer
    of High Performance Monitoring ,
  • Control and Alarm Systems.
  • (2) One System Sensaphone
    Designed was Comprised of Autodialing
  • Capabilities , Web-enabling
    Software, Wireless Communications and
  • Data Logging.
  • (3) Using Sensaphones Equipment
    the Liquid Nitrogen Level In Several
  • Cryogenic Freezers was
    Monitored.
  • (4) In One Incident the Freezer
    was Left Open on Friday.
  • (5) When the Temperature Reached
    the Five Degree Fahrenheit Alarm
  • Point, the System
    Immediately Dialed-Out to the Pre-programmed
  • Numbers and the Drugs Were
    Saved.

30
The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
  • Economic Feasibility / Cost Effectiveness With
    RMM Management
  • More Companies are Transitioning From
    High-Maintenance Monitoring Systems that
    Require Off-Site Visits
  • (1) Remote Systems Using Control
    Programming and Wireless Autodialing Have
    Helped to Free Valuable Manpower Hours
  • (2) PAS Technologies of San Juan,
    Puerto Rico Recommended a Web-
  • Based RMM Management System
    to the Water Company
  • (a) SCADA 300 Created
    by Sensaphone Replaced the 70 RTUs
  • (b) The System Featured
    a 32-Bit Software Program With Built-in
  • Real-time Screen
    Building , Program Editors , Alarm Functions
  • and a
    Communications Manager.
  • (3) Once Operable This Powerful
    MMS Saved the Company Thousands of
  • Dollars in Annual
    Maintenance and Manpower Costs.

31
The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
  • Conclusions Derived Benefits of RMM
    Technology
  • (1) Oil Refineries, Power Utilities,
    Water Treatment Plants, Pharmaceutical
  • Companies, the Government
    Sector, and the Banking Industry Have All
  • Introduced Some Form of Remote
    Maintenance Monitoring Method or
  • Technology.
  • (2) Maintenance Costs, Subsystem
    Downtimes, and Operational Expenses
  • are Reduced When RMM
    Apparatus and Control Software are Fully
  • Integrated Into Utility Plant
    Functions.
  • (3) When Remote Maintenance Devices
    are Used , Cost Efficiency Improves,
  • Productivity Increases and
    Inventory Management is Made Easier.

32
The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
  • Conclusions Derived Benefits of RMM
    Technology
  • (4) The Ability to Monitor and Measure
    Processing Parameters From
  • Remote Locations Has Enabled Companies
    to Save Thousands of
  • Dollars for Overtime and Improve Quality
    Control.
  • (5) In the Banking Industry
    Computer Security Has Been A Concern
  • So Remote Monitoring Can
    Be Used to Create An Environment
  • Secure From Intruders and
    Outside Threats.
  • (6) In the FAA Remote
    Maintenance Monitoring Systems Have Improved
  • the Maintenance and
    Performance of Ground-Based Navigational
  • Aids, Weather-Related
    Systems, and Surveillance Systems.

33
The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
  • Conclusions
  • (1) Tbe Computer Architecture For
    a Remote Monitoring System Will
  • Depend On the Desired
    Function and Proposed Requirements for the
  • RMM System.
  • (2) The Computer Architecture
    Designed for the RMM Must Be
  • Compatible With the Desired
    Functionality and Integration Into the
  • Network or the NAS.
  • (3) This Technology Demonstrates a
    Versatility As An Open System
  • Architecture, Which is
    Valuable In the Marketplace.

34
The Concept of Remote Maintenance Monitoring
and Its Computer Architecture
  • Conclusions
  • In The End It Will Be The
    Needs Of Leading-Edge Businesses
  • Which Will Create The
    Spawning Grounds For The More
  • Advanced Uses Of Advanced
    Remote Maintenance Monitoring .
  • The Author Wishes To
    Acknowledge The Support Received From
  • Members Of The ACB and
    ATB Test Organizations. They
  • Represent The Test Community
    Working On Various Air Traffic
  • Control (ATC) Programs In
    Test And Development At The
  • Technical Center.
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