COORDINATION of QUALITY CONCERNS for the AMERICAN AEROSPACE INDUSTRY

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COORDINATION of QUALITY CONCERNSfor the
AMERICAN AEROSPACE INDUSTRY

• Jack Fletcher
• Senior Quality Technical Fellow
• Lockheed Martin Corp.
• NASA QLF
• Sept. 2002

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GOVERNMENT DIRECT INTERFACES
CONTRACTUAL/ REGULATORY
REGULATORY
Tier 1Vehicle / Propulsion / System Integration
/ PAH
NASA
FAA
Tier 2 Source Control/Software Dev./Major
Assemblies
DCMA
Tier 3 Source Control / Specialty Electronics /
Wiring / Compnts
Tier 4 - Make to Print / Machine Shops/
Processors
Tier 5 - Distributors (Fasteners, Raw Materials,
Commodities, Adhesives, Special Materials)
Tier 6 - Raw Materials (Castings, Forgings,
Sheet, etc)
AEROSPACE SUPPLY CHAIN IS HIGHLY INTEGRATED
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Industry Associationsfor Aerospace Quality SAE -
AAQGAIA - MMRCGAMAAIA - ADQMCAIAA National
Defense Industries Government Elec. Ind
Assoc American Helicopter Soc Aircraft
Electronics Assoc. AIA-Supplier Mgt CouncilARSA
- Repair StationsAirline Transport
Assoc.Airline Supplier Assoc
NASA
DoD / DCMA
Tier 1Vehicle / Propulsion / System Integration
/ PAH
FAA
NADCAP
Linkages between Government andIndustry overlap
and may be in conflict
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AS -ISfor FAA
Tier 1Vehicle / Propulsion / System Integration
/ PAHs
FAA ISSUES /INDUSTRY INTERACTIONS Industry
IssuesProduction AftermarketQuality
Systems- Advisory Material- Industry
Standards- Best Practices- Implementation of
Standards Regulatory Requirements- Advisory
material - Regulatory Implementation
INDUSTRY ASSOCIATIONS Airline Supplier Assoc.
AIA - Supplier Management Council Aircraft
Electronics Assoc. American Repair Station
Assoc. AIA - MMRC, ADQMC SAE - AAQG,
NADCAP GAMA American Helicopter Soc Airline
Transport Assoc.
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AS-IS FOR DoD / NASA
Tier 1Vehicle / Propulsion / System Integration
/ PAHs
DoD / NASA/ DCMA ISSUES /INDUSTRY
INTERACTIONS Industry Issues- Contract terms
and Conditions - Industry Oversight and Programs
Regulatory Requirements- FARs Production
AftermarketQuality Systems Standards-
Industry Standards- Best Practices-
Implementation of Standards- Single Process
Initatives
INDUSTRY ASSOCIATIONS AIA - ADQMC AIA - Supplier
Management Council Aircraft Electronics Assoc.
National Defense Industries Assoc. Government
Elec. Ind Assoc. Aircraft Electronics Assoc. SAE
- AAQG SAE - NADCAP AIAA
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Aerospace Quality Committees AS-IS
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AIA Quality Committee RE-Organization

• September 2002

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Quality Structure
FAA, DoD, NASA,Industry Executives
AIA Executive Quality Steering Group
AIA Civil Aviation Council
AIA Technical Operations Council
AIA Supplier Management Council
Aeronautical Repair Station Association
Government Electronics Industry Association
AECMA (European AIA)
National Defense Industrial Association
General Aviation Manufacturers Association
Americas Aerospace Quality Group
Civil Aviation Manufacturing Maintenance Committ
ee
Defense Space Quality Committee
IAQG
FAA
NASA
DoD
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Roles Responsibilities

• Executive Quality Steering Group provides
  direction to the CAMMC, DSQC, and AAQG and
  executive level liaison to FAA, DoD, NASA
• Individual Quality Group roles
• CAMMC - industry leadership on civil aviation
  manufacturing and maintenance regulatory issues
  (FAA, JAA/EASA, etc.)
• DSQC - industry leadership on government quality
  system issues (DoD, NASA)
• AAQG - industry leadership for Quality Standards
  and Practices setting / publication and
  implementation

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New Aerospace Quality Coordination Effort

• Creation of Separate CIVIL, SPACE DEFENSE
  COMMITTEES under AIA (incl. all associations)
• Will meet to address unique needs of each
  industry segment within the framework of a
  coordinated Industry process. will include
  participation of all affected Industry
  organizations including FAA, DoD and NASA.
• AAQG process will remain unchanged
• AIA Committees will join with the AAQG to
  integrate strategy and develop the products and
  tools needed for implementation
• AAQG responsible for common standards, tools and
  methods with supplementation for specific sector
  needs
• Involve NADCAP Activities with AAQG
• Special Process issues will be assigned to NADCAP
  and Quality Systems will be handled through the
  AAQG

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SINGLE VOICE FOR QUALITY IN AEROSPACE INDUSTRY

• Will Eliminate overlap in Committees and
  Organizations
• Reduction in resources and travel costs for
  participants
• Eliminate redundant activities
• Increase in Communications between Groups and
  Leadership
• Focus customer and user information in many areas
• Increase response and decision time for
  implementation
• Obtain broader involvement of suppliers,
  customers and regulators
• Better coordination / implementation of
  government / industry initiatives
• Provide inputs and coordination for Global
  Quality Issues for the International Aerospace
  Quality Group

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ORGANIZATIONAL BENEFITS TO INDUSTRY

• Executive Quality Steering Group
• Clear senior level direction with supporting
  resources
• Ability to challenge the status quo
• Includes representation from Industry
  Associations
• AIA managed business-line unique Committees
  (Civil, Defense and Space)
• Involvement of all stakeholders - customers,
  suppliers and associations
• "Authorized" linkage to political and
  government/regulatory organizations
• Communication with a business-line and across
  parallel business-lines
• Linkage to other AIA Councils and Industry
  Associations
• Americas Aerospace Quality Group
• Development of industry-wide (global) processes
  when appropriate
• Linkage with international organizations and
  initiatives through the IAQG
• Official alignment with an ANSI recognized
  Standards Development Organization (SAE)
• Commitment to use products both internally and
  with suppliers
• Formal linkage to the supplier community

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AAQG will perform Integration Function (incl
International)
INDUSTRY QUALITY POSITIONS / ACTIONS
EXECUTIVE QUALITY STEERING GROUP
AMERICAS AEROSPACE QUALITY GROUP
STRATEGYRESOURCES
COMMUNICATIONS
VALIDATION
NADCAP
CIVIL AVIATION
DEFENSE
SPACE
STANDARDS
Working Teams
Working Teams
Working Teams
Working Teams
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New Aerospace Quality Coordination Effort
Monday
Tuesday
Thursday
Wednesday
Working Teams
AMERICAS AEROSPACE QUALITY GROUP
EXECUTIVE QUALITY GROUP
CIVILAVIATION
Working Teams
DEFENSE
Working Teams
NADCAPEXECUTIVEBOARDMEETING
SPACE
Working Teams
Series of Structured Meetings in the Washington
D.C. Area Twice a Year
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BACK-UP SLIDES
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IAQG Organization Structure
IAQG
IAQG Council
AECMA QC
JAQG
AAQG
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AAQG will perform Integration Function
NADCAP
AMERICAS AEROSPACE QUALITY GROUP
STANDARDS, BEST PRACTICES, AGREEMENTS
CIVIL AVIATIONQUALITYCOMMITTEE
DEFENSEQUALITYCOMMITTEE
SPACEQUALITYCOMMITTEE
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Quality Committees (QACs)

• Membership
• Company Quality Managers
• Representing respective sector
• Industry Associations Trade Groups
• FAA Managers (Civil Sector)
• DoD representatives (Defense sectors)
• Office of Sec Def
• DCM / DLA
• Air Force / Army / Navy
• NASA Quality Managers (Space Sector)
• Chairperson
• Selected by the committee
• Rotates every 2 years

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AIA Aerospace Executive Quality Steering Group

• Membership
• Government Members (3 or 4)
• FAA - AIR 200, AIR 300
• DoD / DCMA
• NASA
• Industry Members (Executive level minimum)
• Industry Members ( 5 or 6)
• Airlines (1 or 2)
• Suppliers (2)(large small)
• Sector Representatives - AIA Liaison
• Chair - AAQG
• Chair of AIA Civil, Defense, Space QACs NADCAP
  SC

Including Aftermarket Supportand Supplier
Representation
Proposed Members
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Aerospace Industry Associations

• SAE Society of Automotive Engineers
• AAQG Americas Aerospace Quality Group (G-14)
• PRI Performance Review Institute
• NADCAP
• IAQG International Aerospace Quality Group
• AIA Aerospace Industries Association
• ADQMC Aviation Defense Quality Management
  Committee
• MMRC Manufacturing, Maintenance and Repair
  Committee
• SMC Supplier Management Council
• GAMA General Aviation Manufacturers Association
• AIAA American Institute of Aeronautics and
  Astronautics
• NDIA National Defense Industries Association
• AHS American Helicopter Society
• AEA Aircraft Electronics Association
• ARSA Aircraft Repair Station Association
• ATA Airline Transport Association
• ASA Airline Suppliers Association
• AECMA European Association of Aerospace
  Industries

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Aerospace Quality Standards

• AS 9100 Aerospace Quality Management System
• AS 9101 (AS 9100 checklist)
• AS 9010 Aerospace Inspection System
• AS 9102 First Article Inspection Requirements
• AS 9103 Management of Key Characteristics
• AS 9106 Deliverable Software / Firmware
• AS 9110 Quality System for Aerospace Repair
  Stations
• AS 9111 (AS 9110 checklist)
• AS 9120 Aerospace Stockist Distributor Quality
  Requirements
• AS 9121 (AS 9120 checklist)
• EN 9130 Records Retention
• AS 9131 Nonconformance Documentation (Concession
  form)
• AS 9132 2-D Part Marking Quality Requirements
• AS 9133 Product Qualification
• AS ???? Non-Deliverable Software
• AS ???? Control of Digital Data
• AS ???? Calibration System Requirements for
  Aerospace
• AS ???? Acceptance Sampling for Aerospace
• AS ???? Operator Self-Verification Program
  Requirements