Title: A.G. Edwards Media
1- A.G. EdwardsMedia Entertainment Conference
- April 9, 2003
2Insight Representatives
Michael S. Willner Vice Chairman and Chief
Executive Officer
Dinni Jain Chief Financial Officer
3Safe Harbor
- Any statements in this presentation that are not
historical facts are forward-looking statements.
The words plan, believe, expect,
anticipate, estimate and other expressions
that indicate future events and trends identify
forward-looking statements. These
forward-looking statements are subject to certain
risks and uncertainties that could cause actual
results to differ materially from historical
results or those anticipated. Factors that could
have a material and adverse impact on actual
results are identified in the reports and
documents Insight files from time to time with
the U.S. Securities and Exchange Commission.
Insight undertakes no obligation to publicly
release the results of any revisions to these
forward-looking statements that may be made
during this presentation to reflect events or
circumstances after today or to reflect the
occurrence of unanticipated events.
4Insight Communications
Company Overview
Insight Strategy
Product Overview
Bundling Strategy in Action
Financial Results and Guidance
5Insight Communications
Company Overview
Insight Strategy
Product Overview
Bundling Strategy in Action
Financial Results and Guidance
6Company Highlights
- 8th largest MSO serving 1.4 million customers(1)
- Uniquely clustered technically and
geographically - 99 of subscribers located in four contiguous
states - Average number of subs per headend over 100,000
- Rebuild to 750 MHz two-way, largely complete
- Leader in advanced, value-added services
- Full bundled offering / One bill
- Disciplined capital investment and prudent cost
management - Experienced, proven management team
(1) Includes all managed systems.
7Insight Communications
Company Overview
Insight Strategy
Bundling Strategy in Action
Product Overview
Financial Results and Guidance
8Operating Strategy
Attractive, market-dominant systems
Invest in, and deploy leading edge technology
Excellence in customer service
Strategy
Bundled service offering
Result
9Attractive Markets
- Extremely well-clustered network
- Second and third tier markets
- Desirable demographics
- Large university populations
- Good housing growth
- Low unemployment
Rockford
Mendota
OH
IN
Peoria
Anderson
Bloomington
Columbus
Champaign
Springfield
K\mapinfo\\531625\Four States.wor
Bloomington
Covington
IL
Evansville
Lexington
Louisville
KY
Bowling Green
Headends
20,000 to 50,000 Subscribers
50,000 to 100,000 Subscribers
Greater Than 100,000 Subscribers
10Investment in Technology
93 of Customers served by plant 750Mhz or
higher 100 from1 headend
80 of Customers served by plant 750Mhz or
higher 95 from 6 headends
ILLINOIS
OHIO
INDIANA
100 of Customers served by plant 750Mhz or
higher 99 from 4 headends
KENTUCKY
95 of Customers served by plant 750Mhz or
higher 99 from 3 headends
Note Headend and plant information is estimated
for 12/31/02. Illinois statistics include the
Griffin, GA system.
11Insight Communications
Company Overview
Insight Strategy
Product Overview
Bundling Strategy in Action
Financial Results and Guidance
12Digital Strategy
- Not about more channels
- Platform capable of multiple, diverse services
- Maximize appeal beyond movie lovers
- Importance of interactive EPG
- Importance of local stickiness
- New boxes aid retention and growth of customers
- Attractive features enhance competitive
positioning versus satellite - HDTV (including local)
- PVR functionality
- Conduit for new products
- Interactive gaming
- Video conferencing
13630 PM Fri., Jan. 5
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15Digital Penetration Growth
Digital Penetration
Overall CompanyPremium Penetration
Note All data as of 12/31/02 and excludes
managed properties
16Interactive Digital
- Digital Gateway 7.95
- Digital converter
- Interactive program guide
- Multiplexing pay TV
- LocalSource
- Video-On-Demand
- 40 channel digital music
- MAGRACK
- Individual programming packages
- Family Pak 5.00
- Sports Pak 5.00 12.00
- Movie Pak 5.00
- 3 Paks and Digital Gateway 19.95
17VOD Strategy
- 2002 necessitated complete platform overhaul
- TVN content delivery
- Seachange hardware
- New deals with content providers
- Movies TVN, Warner Brothers
- Kids Disney Channel, Turner, Discovery, Sesame
Street (TVN) - Other MagRack, HBO/Showtime On Demand
- Correlation between VOD use and propensity to
continue to buy - Focus on interactivity
18Digital Results
Exact w 1,235,792 universe 334,674 Dgtl
subs 246,340 VOD enabled
- Available to 1,235,800 customers
- Overall digital customers 334,700
- VOD enabled customers 246,300
- Average penetration 27
- Churn 1.5 downgrade / monthly
- Average incremental revenue per customer 18.50
monthly - Revenue opportunity build VOD usage
Note All data as of 12/31/02 and excludes
managed properties
19HSD Strategy
- Undersold in 2001 and 1st half of 2002
- Plenty of untapped demand
- No need to tier down to grow in medium term
- Focus will be on growing net adds and building
revenue from high value customers - Docsis 1.1 conversion
- Tier up to allow higher upstream bandwidth
package - Sell Fixed IP addresses
- Focus on customer service
20HSD Results
Net HSD Adds Per Quarter
Total at 12/31/02 144,800
Excludes 3,200 bulk adjustment made in 3Q 2002,
excludes managed properties
21Telephony
- Leading Brands
- Attractive feature packages
- Primary line service
- Multiple lines
- Customers choice for local phone service
- 10 discount to local exchange carriers
- Option to receive a single bill
22Telephony Results
- Available to 450,000 households in 4 markets
- Louisville
- Evansville
- Columbus
- Lexington
- Total customers 32,200
- Average penetration - 7.3 of marketable
households - 81 of telephony customers have one bill
Note All data as of 12/31/02
23Insight Representative
Dinni Jain Chief Financial Officer
24Insight Communications
Company Overview
Insight Strategy
Product Overview
Bundling Strategy in Action
Financial Results and Guidance
25Full Bundled Offering
Service Offering
Customer Benefits
Insight Benefits
- Convenience
- One call
- One bill
- One installation
- Value
- Multiple revenue drivers
- Churn reduction
- Operating efficiency
- Brand leverage
EntertainmentCommunications
HSD
26Bundled Package Options
Note Prices from packages currently offered in
Louisville assuming modem is not leased.
27Operational Implications of Bundling
- Maximizes growth of telephony, video and data
products - Grows cash flow by increasing revenue and
controlling expenses - Limits the numbers of phone calls and truck rolls
by completing bundled orders - Simplifies the sale and order entry process
- Positions Insight for easier deployment of new
offerings - Improves retention
28Customer Acceptance
Churn Rates for Bundled vs. Unbundled Customers
Avg. Revenue per Sub
41
82 - 117
Note Reflects Louisville market results for
January 2003. Analog only reflects Basic and
classic services customers
29Bundled Offering Returns Analysis
(Per Subscriber)
Capital Expenditures
Cash Flow Opportunity
Note Returns reflect capital investment and
package pricing for Louisville market.
30Achievable Returns
Significant upside in monthly revenue per digital
home
31Benefits of Bundle
- RGU Driver
- Increased ARPU
- Churn Reduction
32Insight Communications
Company Overview
Insight Strategy
Product Overview
Bundling Strategy in Action
Financial Results and Guidance
332002 Results
- Revenue of 808 million, 11 growth
- OCF of 360 million, 14 growth
- Operating margin of 44.5
- Capex of 283 million
34Investment in Technology
of Total Customers Passed by Upgraded 750 MHz
Network
Estimate
35Capital Expenditures Declining
(Dollars in millions)
18 Annual Decline
325.6
34.8
283.0
27.7
90.8
220.0
21.0
87.7
38.4
36.3
29.4
23.5
33.1
16.8
32.0
128.5
106.1
122.5
36Strong Free Cash Flow Valuation
2002 Unlevered Free Cash Flow Excluding
Upgrade/Rebuild Capital
Per Sub
of Revenue
Source UBS Report, Aryeh Bourkoff, 3/6/03 Cable
Average includes Charter, Comcast (PF), Cox,
Cablevision, Mediacom, and Time Warner Satellite
Average includes DirecTV, DISH, PGTV
37Strong RGU Growth
Revenue Generating Units
Growth 15.1 9.7 12.0 9.7
38Average Revenue Per Sub
- Q4 2002 Revenue Per Customer
- Basic 33.62
- Digital 4.57
- Modem 4.59
- Pay/PPV 3.81
- Fran. Fees, Other 3.87
- Ad Sales 4.03
- Total 54.50
- Increase of 5.16 (11) over Q4 2001
- Over half of the growth coming from digital and
modem
39Average Revenue Per Sub
Q4 2002 Average Revenue Per Basic Sub
- 38.3 of Revenue per Sub from Non-Basic Services
- Strong Competitive Positioning
- Driving Consumer Choice
- Underpinning Customer Satisfaction
40Financial Position
- Capital expenditures reducing in first half 2003
- Growth in advanced services driving revenue and
Operating Cash Flow - Free Cash Flow positive in second half of 2003
- Fully funded - ample available liquidity
- 312 million unused bank facility
- 65 million cash
- 109 million Intercompany loan
41ICCI - Strong Credit Profile
- Total Debt (in millions, as of 12/31/02)
- Bank 1,463
- High Yield 1,310
- Total 2,773
- Leverage (as of 12/31/02)
- MW Holdings Credit Facility 4.12x vs. Covenant
of 5.25x - Insight Inc. 7.05x (net of cash)
- Interest Coverage (as of 12/31/02)
- MW Holdings Bank Debt - 3.10x vs. Covenant of
2.25x - Average Cost of Debt 8.3
- Fixed Rate Debt as a of Total 63
422003 Guidance
- OCF growth of 11.5 -13.5
- Capex of 220 million
- Leverage reduced one turn
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