TRICARE

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TRICARE

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Title: TRICARE


1
TRICARE Your Military Health Plan
Transitioning from Active Duty to Retirement -
2008
2
Decision Process
  • Where will you live?
  • Will you be employed?
  • How is your and your familys health?
  • What health plans are available?
  • What are the costs of the different plans?
  • Are you and your family insurable?
  • Will you need supplemental insurance?

3
TRICARE Regions
Regional Contractors TRICARE North (Health
Net) 1-877-TRICARE (1-877-874-2273) TRICARE
South (Humana) 1-800-444-5445 TRICARE West
(TriWest) 1-888-TRIWEST (1-888-874-9378)
4
TRICARE Eligibility
  • Must show eligible in DEERS
  • Active duty retired sponsors
  • Medal of Honor recipients
  • Family members (spouse and children)
  • Unmarried children to age 21 23 if full-time
    student
  • Incapacitated child (if determined physically or
    mentally disabled prior to age 21)
  • Valid ID card required for all beneficiaries age
    10 and older
  • Certain survivors
  • Certain former spouses

5
Defense Enrollment Eligibility Reporting System
(DEERS)
  • Defense Enrollment Eligibility Reporting System
  • Defense Manpower Data Center Support Office (DSO)
  • Phone 1-800-538-9552
  • Fax 1-831-655-8317
  • Mail DSO (Attn COA or TFL), 400 Gigling Road,
    Seaside, CA 93955-6771
  • Web www.tricare.mil/DEERS

6
Making Changes in DEERS
  • Demographic changes (address, phone)
  • Can be done in person by phone, fax or mail or
    online
  • To add or remove a family member
  • Sponsor responsibility
  • Personnel / ID Card Office
  • Birth, death, adoption, marriage, divorce
  • Documentation required
  • Certificates
  • Decrees

7
DEERS Unremarried Former Spouses
  • Unremarried Former Spouses
  • Former spouses SSN used to verify eligibility
    (20/20/20 rule)
  • Not eligible if covered by an employer-sponsored
    health plan
  • Personnel / ID Card Office
  • Stepchildren eligibility

8
Accessing Care During Terminal Leave
  • ADSM is still considered active duty during the
    terminal leave period and must access care under
    the Prime rules
  • Access care through the nearest MTF
  • Go to a civilian hospital-based emergency room
  • Call back to PCM / Regional contractor to
    authorize urgent care through a civilian doctor
    or urgent care clinic
  • Routine care from other than your PCM will not be
    authorized while on terminal leave

9
How TRICARE Changes When You Retire
ADSMs are not eligible for TRICARE Extra or
TRICARE Standard for ADFMs only
10
Military Treatment Facilities Access to Care
  • Upon retirement, your access to services at an
    MTF will change to a lower priority
  • You will have higher priority access to specialty
    care in an MTF if you enroll in TRICARE Prime
  • If you choose to use TRICARE Extra or TRICARE
    Standard, you will continue to have access to
    care in an MTF on a space-available basis only
  • Access to most ancillary services will continue
    (pharmacy, lab, x-ray, immunizations, emergency
    room)

11
Military Treatment Facility Priorities for Care
  • Active duty service members
  • Active duty family members enrolled in Prime
  • Retirees, their family members, and others
    enrolled in Prime
  • Active duty family members NOT enrolled in
    TRICARE Prime
  • Retirees, their family members, and others NOT
    enrolled in Prime
  • All other eligible beneficiaries
  • If spouse is still active duty, use status as
    Active Duty Family Member when
  • accessing medical care

12
Catastrophic Cap
  • Annual (fiscal year) out-of-pocket expense for
    TRICARE-covered benefits
  • Deductibles
  • Co-payments
  • Active duty families
  • 1000/year
  • Retiree and retiree families
  • 3000/year

13
TRICARE Options
  • Prime
  • Managed Care Plan/HMO
  • Extra
  • PPO
  • Standard
  • Fee for Service

14
TRICARE Standard
  • Fee-for-service option (old CHAMPUS)
  • No enrollment required
  • Seek care from any TRICARE-authorized provider
  • Responsible for annual deductibles and cost-
    shareshighest out-of-pocket expense
  • May have to pay up-front, then file claim for
    reimbursement
  • May seek care in an MTF on a space-available basis

15
TRICARE Standard Costs
  • Deductible
  • 150 individual/300 family per fiscal year
  • Cost-shares after deductible has been met
  • Outpatient care 25 of TMAC (when using a
    non-participating provider, patient may be
    responsible for 15 above the TMAC)
  • Inpatient Care lesser of 535 per day or 25 of
    billed charges for facility bill, plus 25 of
    allowable professional fees
  • Catastrophic Cap
  • 3000 per fiscal year

16
TRICARE Extra
  • Preferred provider option (PPO)
  • No enrollment required
  • Seek care from any TRICARE network provider
  • Responsible for annual deductibles and discounted
    cost-shares
  • Providers required to file claims for you
  • May seek care in an MTF on a space-available basis

17
TRICARE Extra Costs
  • Deductible
  • 150 individual/300 family annually
  • Cost-shares after deductible has been met
  • Outpatient care 20 of negotiated rate
  • Inpatient care lesser of 250 per day or 25 of
    negotiated charges for facility bill, plus 20 of
    negotiated professional fees
  • Catastrophic Cap
  • 3000 per fiscal year

18
TRICARE Standard Extra a Comparison
  • Annual deductible
  • Active duty E-4 and below 50 individual/100
    for family
  • Active duty E-5 and above 150 individual/300
    for family
  • Retirees and families 150 individual/300 for
    family
  • Extra cost-shares (outpatient, after deductible)
  • Active duty family members 15 of negotiated
    rate
  • Retirees and their family members 20 of
    negotiated rate
  • No balance-billing claims filed for you
  • Standard cost-shares (outpatient, after
    deductible)
  • Active duty family members 20 of TMAC
  • Retirees and their family members 25 of TMAC
  • Can balance bill up to 15 more than TMAC may
    have to file your own claims

19
TRICARE Prime Enrollment
  • Prime does not automatically carry over into
    retirement
  • A new enrollment application must be completed
    for the Region where you will live to continue in
    TRICARE Prime
  • Deadline for submission 20th of each month
  • Annual enrollment fees will apply
  • 230/Individual 460/Family
  • Paid monthly, quarterly, or annually
  • Include the Enrollment Fee Allotment
    Authorization Letter with application if paying
    by allotment
  • If your spouse is active duty, enroll in Prime as
    an Active Duty Family Member (ADFM)
  • Former spouse, if eligible, considered own
    sponsor
  • Separate enrollment fees apply
  • Must select or be assigned a PCM

20
TRICARE Prime Enrollment Types
  • New Enrollment
  • First time enrollment as a retiree
  • PCM Change
  • Changing PCMs within the same Region
  • Portability
  • Changing PCMs from one Region to another
  • Split Enrollment
  • When family members live and enroll in different
    Regions enrollment fee paid in Region where the
    sponsor lives

21
Primary Care Manager (PCM)
  • MTF or network provider
  • Provides most of your primary care and
    coordinates specialty care when needed
  • Knows your family medical history, lifestyle, and
    habits
  • Helps you develop and carry out a personal health
    maintenance and improvement program
  • Prevents and detects health problems through
    regular screenings and wellness education
  • Retirees enrolled in Prime are entitled to one
    preventive vision check every two years at no
    cost

22
TRICARE Prime Costs
  • MTF Care
  • Outpatient care at no cost
  • Inpatient care at subsistence rate
  • Civilian Care
  • PCM/Specialty outpatient visit 12 copayment
  • Inpatient visit 11 per day (25 minimum)
  • Emergency services 30 copayment
  • Behavioral health outpatient visit
  • 25/individual
  • 17/group
  • Behavioral health inpatient visit 40 per day

23
TRICARE Prime Point of Service (POS)
  • Unauthorized, non-emergent care
  • Retro-authorizations not granted
  • Allows freedom of choice
  • Outpatient fiscal year deductible
  • 300/individual
  • 600/family
  • Patient responsibility 50 of TMAC
  • Plus 15 more is possible for non-participating
    providers
  • No upper limit to POS Catastrophic Cap

24
TRICARE Prime Newborn Enrollment
  • Conditional Enrollment
  • Newborns are covered under TRICARE Prime for
    the first 60 days after birth - as long as one
    additional family member is enrolled in Prime

25
Traveling with TRICARE Prime
  • Use MTF if near a military base
  • All routine medical care should be taken care of
    before traveling, or delayed until after
    returning
  • Including immunizations, routine exams, and
    medication refills
  • For out-of-area acute or urgent care, the PCM or
    the Regional contractor should be contacted for
    an authorization before obtaining care
  • For out-of-area emergency care, call 911 or go to
    the nearest hospital-based emergency room
    (military or civilian Prudent Lay Person Rule)

26
Access to Care when Living Overseas
  • You and your eligible family members have access
    to MTF facilities overseas on a space-available
    basis
  • You will not be eligible for enrollment in
    TRICARE Prime while living overseas, but will be
    covered for civilian health care under TRICARE
    Standard
  • The same annual deductibles and cost-shares will
    apply as when using TRICARE Standard in the
    United States

27
TRICARE and Other Health Insurance (OHI)
  • TRICARE generally pays after all OHI plans
    except
  • Medicaid
  • TRICARE supplements (which are used to pickup
    remaining cost shares after TRICARE has processed
    the claim)
  • Referrals and prior authorization are not
    required for TRICARE-covered services (except for
    adjunctive dental and behavioral health care)
  • However, any OHI referral and authorization
    requirements must be followed
  • Submit claims to TRICARE (with copy of OHIs EOB)
    for amounts not paid by OHI
  • Use OHI with TRICARE Standard/Extra
  • Not recommended with Prime

28
Comparison of TRICARE Prime and OHI Premiums
29
Claims Filing
  • Who is responsible for filing claims?
  • Network provider/participating provider
  • Beneficiary
  • Forms needed for filing claims
  • TRICARE Claim Form (DD-2642)
  • Full Itemized Statement (HCFA-1500)
  • Statement of Personal Injury (DD-2527)
  • OHI Explanation of Benefits (EOB)
  • Prescriptions

30
Claims Assistance
  • Contact the TRICARE contractor for your Region
    (North, South or West)
  • Go online to www.myTRICARE.com
  • Contact the HBA/BCAC office at the nearest
    military hospital or clinic
  • Claims normally process within 21 to 30 days of
    the date medical care was received and you will
    receive an Explanation of Benefits (EOB) in the
    mail

31
TRICARE Pharmacy Program
  • MTF Pharmacy
  • TRICARE Mail Order Pharmacy (TMOP)
  • Express Scripts 1-866-DoD-TMOP (363-8667)
  • www.express-scripts.com/TRICARE
  • TRICARE Retail Network Pharmacy
  • Express Scripts 1-866-DoD-TRRx (363-8779)
  • www.tricare.mil/pharmacy
  • Non-network Retail Pharmacy

32
TRICARE Pharmacy Generic Drug Use Policy
  • Generic versions of prescription drugs will be
    dispensed when available
  • Medical necessity must be justified when
    specifically requesting brand name drugs over
    generic versions
  • When generic equivalents do not exist, the brand
    name version will be dispensed

33
Pharmacy Costs
34
Other Health Insurance (OHI) and Pharmacy
  • The MTF pharmacy can still be used, even if you
    have OHI
  • If prescription drugs are covered by OHI
  • When using a retail pharmacy, OHI will be the
    primary payer, and TRICARE will be secondary
  • Electronic coordination of benefits apply when
    using a network retail pharmacy (pharmacy files
    to both OHI and TRICARE)
  • The Mail Order Pharmacy (TMOP) program cannot
    normally be used with OHI, unless you have
    reached the OHI benefit cap, or the prescribed
    drug is not covered by the OHI
  • If using a non-network retail pharmacy, the
    pharmacy will generally file to OHI and you must
    submit a claim to TRICARE
  • If prescription drugs are not covered by the OHI,
    or if you have reached the OHI benefit cap, you
    may use either the TMOP or retail pharmacy
    benefits

BR402101BET0504C
35
TRICARE For Life
  • Eligibility
  • Medicare-eligible sponsors and family members,
    including retired guardsmen and reservists age 65
    and over, and widows and widowers
  • Certain former spouses if eligible for TRICARE
    before age 65 (20/20/20 rule)
  • Requires enrollment in Medicare Part B
  • TFL coverage effective date
  • First day of month eligible beneficiary turns 65
  • DEERS and ID card must be updated

36
TRICARE For Life
  • Began October 1, 2001
  • Claims filed automatically from Medicare to
    TRICARE (provider only needs to file to Medicare)
  • Claims processor is Wisconsin Physician Services
    (WPS) - www.tricare4u.com
  • If OHI exists, Medicare will pay first, OHI
    second, and TRICARE will pay last.
  • No enrollment fees (except for Medicare Part B
    monthly premiums)
  • Space-available access at MTFs
  • Primary and specialty care appointments limited
  • Most ancillary services accessible

37
TRICARE Plus
  • MTF primary care enrollment program
  • Offered at certain MTFs
  • Limited enrollment capacity
  • No enrollment fees
  • All TRICARE-eligible beneficiaries (except those
    enrolled in Prime or have a civilian HMO plan)
    may seek enrollment in TRICARE Plus
  • Offers only primary care access to specialty
    care through the MTF is not guaranteed
  • Enrollment in TRICARE Plus does not affect TFL
    benefits or other existing programs

38
Dental
  • TRICARE Dental Program (TDP)
  • For active duty family members, National Guard
    Reserve members their families
  • United Concordia is the contractor
  • TRICARE Retiree Dental Program (TRDP)
  • For retirees their families, Medal of Honor
    recipients their families, certain survivors
    former spouses
  • Delta Dental Plan of California is the contractor

39
Retiree Dental Program Premiums Locally (2008)
A prepayment of two months premiums is
required to enroll.
40
TRICARE Assistance Information
  • Beneficiary Counseling Assistance
    Coordinators/Health Benefit Advisors
  • Located at NMCP and all clinics
  • (757) 953-2610
  • TRICARE Service Centers
  • Health Net Federal Services
  • 1 (877) TRICARE (874-2273)
  • TSC Locations
  • Naval Medical Center Portsmouth
  • Kenner Army Health Clinic
  • Langley 1st Medical Group
  • McDonald Army Community Health Clinic
  • www.TRICARE.mil

41
TRICARE Assistance Information - BCACs
  • Boone Branch Health Clinic, NAB Little Creek
  • (757) 953-8183/8185
  • Kenner Army Health Clinic, Fort Lee
  • (804) 734-9447
  • Langley 1st Medical Group, Langley AFB
  • (757) 225-5111
  • McDonald Army Community Health Clinic, Fort
    Eustis
  • (757) 314-7939
  • Naval Medical Center Portsmouth
  • (757) 953-2610/2611
  • Northwest Branch Health Clinic, NavComSta NW
  • (757) 421-8220
  • Oceana Branch Health Clinic, NAS Oceana
  • (757) 953-3933 (Option 7)
  • Sewells Point Branch Health Clinic, Norfolk Naval
    Base
  • (757) 953-8708
  • TRICARE Prime Clinic Chesapeake
  • (757) 953-6382
  • TRICARE Prime Clinic Virginia Beach
  • (757) 953-6710/6711
  • Yorktown Branch Health Clinic, Naval Weapons
    Station
  • (757) 953-8441
  • Yorktown Coast Guard Health Clinic
  • (757) 856-2147

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