The Networked Transaction Environment

1

• The Networked Transaction Environment

2
Blackboards Product Strategy

• Leading institutions are wiring their campuses to
  connect people and resources in new and powerful
  ways.
• In moving beyond Meal Plan Administration, these
  institutions are deploying their core
  technologies in an effort to establish a dynamic
  and cohesive commerce and access network.
• Blackboards product strategy is to develop and
  support the core technologies that enable a true
  Networked Transaction Environment.

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Introducing the Networked Transaction Environment

• Networked Transaction Environment -
• A true networked transaction environment exists
  when any student, teacher or member of the
  university community can use a universal account
  on campus, off campus, and online for all
  commerce transactions, activities and facilities
  access and web services.

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Networked Transaction Environment
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The Path to the Networked Transaction Environment
INSTITUTIONAL GROWTH
MISSION CRITICAL
EXPLORATORY
SUPPORTED
STRATEGIC
TRANSFORMATIVETHE NETWORKED TRANSACTION
ENVIRONMENT

• A single department solution

• When any student, teacher, or member of the
  university community can use a universal account
  on campus, off campus, and online for all
  commerce transactions, activities and facilities
  access and web services.

• A central account for all members of the
  institution that can be utilized both on and off
  campus and maximum student and faculty
  convenience.

• Institution wide support for all campus
  transactions and event access with back-office
  systems

• Multiple departments supported by a dedicated
  administrator

Phase 2
Phase 3
Phase 4
Phase 5
Phase I
TIME
6
The Benefits of aNetworked Transaction
Environment
INSTITUTIONAL BENEFITS
MISSION CRITICAL
EXPLORATORY
SUPPORTED
STRATEGIC
TRANSFORMATIVETHE NETWORKED TRANSACTION
ENVIRONMENT
Phase 2
Phase 3
Phase 4
Phase 5
Phase I
TIME
7
The Objectives of the Networked Transaction
Environment
INSTITUTIONAL GROWTH
MISSION CRITICAL
EXPLORATORY
SUPPORTED
STRATEGIC
TRANSFORMATIVETHE NETWORKED TRANSACTION
ENVIRONMENT

• Off-campus Commerce
• Local Merchant Partnerships
• e-Commerce
• Online Financial Mgmt
• Integration with 3rd Party Systems
• Event Access
• Facilities Access
• Unattended Commerce (vending)
• Attended Commerce
• Meal Plan Admin

• Web Services
• Off-campus Commerce
• Local Merchant Partnerships
• e-Commerce
• Online Financial Mgmt
• Integration with 3rd Party Systems
• Event Access
• Facilities Access
• Unattended Commerce (vending)
• Attended Commerce
• Meal Plan Admin

• Online Financial Management
• Integration with 3rd Party Systems
• Event Access
• Facilities Access
• Unattended Commerce (vending)
• Attended Commerce
• Meal Plan Admin

• Meal Plan Administration

• Unattended Commerce (vending)
• Attended Commerce
• Meal Plan Admin

Phase 2
Phase 3
Phase 4
Phase 5
Phase I
TIME
8
The Features in a Networked Transaction
Environment
INSTITUTIONAL GROWTH
MISSION CRITICAL
EXPLORATORY
SUPPORTED
STRATEGIC
TRANSFORMATIVETHE NETWORKED TRANSACTION
ENVIRONMENT
Card Program Marketing
Multi-Institution Branding and Management
Community Building Tools
Web Surveys and Opinion Polls
Web Broadcast Announcements
Automated Royalty and Fee Payment
Automated Royalty and Fee Payment
Automated Secure Funds Settlement
Automated Secure Funds Settlement
Terminal Deployment and Management
Terminal Deployment and Management
Off Campus Merchant Recruitment
Off Campus Merchant Recruitment
Vendor Inventories and Order Fulfillment
Vendor Inventories and Order Fulfillment
Customizable Product Catalog
Customizable Product Catalog
Integrated Credit Card Payment Gateway
Integrated Credit Card Payment Gateway
Web e-Commerce with Shopping Cart
Web e-Commerce with Shopping Cart
Online Account Statements
Online Account Statements
SIS / Bookstore / Library Integration
SIS / Bookstore / Library Integration
SIS / Bookstore / Library Integration
Multi-Site / Single System Capabilities
Multi-Site / Single System Capabilities
Multi-Site / Single System Capabilities
Bb Building Blocks
Bb Building Blocks
Bb Building Blocks
Status Monitoring
Status Monitoring
Status Monitoring
Wireless Card Readers
Wireless Card Readers
Wireless Card Readers
Facilities / Door Access Administration
Facilities / Door Access Administration
Facilities / Door Access Administration
Event / Activity Access Administration
Event / Activity Access Administration
Event / Activity Access Administration
Integrated Video Imaging / Card Production
Integrated Video Imaging / Card Production
Integrated Video Imaging / Card Production
Integrated Video Imaging / Card Production
Integrated Network Print Management
Integrated Network Print Management
Integrated Network Print Management
Integrated Network Print Management
Value Transfer Station / Card Mgmt Center
Value Transfer Station / Card Mgmt Center
Value Transfer Station / Card Mgmt Center
Value Transfer Station / Card Mgmt Center
IP Multi-Function Reader
IP Multi-Function Reader
IP Multi-Function Reader
IP Multi-Function Reader
Native TCP/IP Card Readers
Native TCP/IP Card Readers
Native TCP/IP Card Readers
Native TCP/IP Card Readers
Laundry Administration
Laundry Administration
Laundry Administration
Laundry Administration
Vending Administration
Vending Administration
Vending Administration
Vending Administration
Copy Administration
Copy Administration
Copy Administration
Copy Administration
Standards Compliance
Standards Compliance
Standards Compliance
Standards Compliance
Standards Compliance
NCR Integration and Support
NCR Integration and Support
NCR Integration and Support
NCR Integration and Support
NCR Integration and Support
Micros Integration and Support
Micros Integration and Support
Micros Integration and Support
Micros Integration and Support
Micros Integration and Support
Point of Sale Devices
Point of Sale Devices
Point of Sale Devices
Point of Sale Devices
Point of Sale Devices
Advanced Reporting
Advanced Reporting
Advanced Reporting
Advanced Reporting
Advanced Reporting
Debit / Credit Account Administration
Debit / Credit Account Administration
Debit / Credit Account Administration
Debit / Credit Account Administration
Debit / Credit Account Administration
Meal Plan Administration
Meal Plan Administration
Meal Plan Administration
Meal Plan Administration
Meal Plan Administration
Phase 2
Phase 3
Phase 4
Phase 5
Phase I
TIME
9
The Products for aNetworked Transaction
Environment
INSTITUTIONAL GROWTH
MISSION CRITICAL
EXPLORATORY
SUPPORTED
STRATEGIC
TRANSFORMATIVETHE NETWORKED TRANSACTION
ENVIRONMENT
BlackboardCommerce Suite
BbOne
BbOne
Bb Community Sys
Bb Community Sys
Bb Community Sys
Bb Transaction Sys (institution wide)
Bb Transaction Sys (institution wide)
Bb Transaction Sys (institution wide)
Bb Transaction Sys (institution wide)
Bb Transaction Sys (1 department)
Phase 2
Phase 3
Phase 4
Phase 5
Phase I
TIME
10
A Users Perspective of theNetworked Transaction
Environment
Residential Life Securely enters and leaves
facilities
BbOne Local merchants acceptUniversity ID Card
as payment
The Online Campus Check your account
balance, order items online
Bookstore Purchase goods and services
Campus Activities Purchase game tickets
Parking Pay for garage fees
Food Service Cafeterias and vending machines
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Driving forces behind the Networked Transaction
Environment
MISSION CRITICAL
EXPLORATORY
SUPPORTED
STRATEGIC
TRANSFORMATIVETHE NETWORKED TRANSACTION
ENVIRONMENT
Phase 2
Phase 3
Phase 4
Phase 5
Phase I
TIME
12
Client Input

• Blackboard develops its products by working
  closely
• with our clients and partners
• Product Advisory Boards
• Client Listserves
• Focus Groups
• Blackboard Days in Region
• Optimized for incorporating feedback
• Development cycles facilitate stability and
  enable quick response to our clients and the
  market
• Product updates with new features and maintenance
  enhancements released regularly
• Clients encouraged to upgrade

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Industry Standards

• Blackboard incorporates industry and technology
  standards focusing on
• ? Usability and Flexibility ? Transaction
  Integration
• ? Data Integration ? Data Security
• Supported Standards
• AES Transaction Data Encryption R
• Transaction Integration R
• Secure Socket Layer (SSL) R
• Twofish Data Encryption R
• Bookstore Integration R
• Parking System Integration R
• Library System Integration R
• Student Information System R
• Integration
• Card Production Integration R
• Wireless Device Integration R
• Underwriters Laboratories R

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An Open Transaction Environment

• Blackboard's open architecture - Building
  Blocks - enables you to
• integrate third party point of sale systems
• leverage partner-developed applications
• integrate with existing institution systems
• leverage industry standards
• More than 30 community-developed Transaction
  Integration Agents available

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The Networked Transaction Environment and the Bb
Commerce Suite

• The Goal
• Achieve a Networked Transaction Environment
• The Benefits
• Business Efficiency
• Student and Faculty Service
• New Revenue Opportunities
• Safety and Security
• Distributed Management

• The Solution