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Chapter 4: Social Cognition

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People are constantly trying to make sense of our social world. Our brains are powerful and ... Misapplication of heuristics can lead to. poor decision-making ... – PowerPoint PPT presentation

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Title: Chapter 4: Social Cognition


1
Chapter 4Social Cognition
2
Making sense of the world
  • People are constantly trying to make sense of our
    social world
  • Our brains are powerful and efficient, but
    imperfect
  • We try to be rational, but we arent always

3
Cognitive misers
  • We try to conserve our cognitive energy
  • We adopt strategies to simplify complex problems
  • We ignore some information to reduce our
    cognitive load
  • This leads to biases in our thinking

4
Social context
  • The way things are presented and described
  • Four aspects
  • Comparison of alternatives
  • Thoughts primed by the situation
  • How decisions are framed or posed
  • The way information is presented

5
Reference points
  • Contrast effects
  • An object can appear better or worse, depending
    on what it is compared to

6
Priming
  • Construct accessibility
  • Priming is a procedure based on the notion that
    ideas that have been recently encountered are
    more likely to come to mind and therefore to be
    used in interpreting events

7
Priming (continued)
  • Cues too subtle for us to consciously notice can
    color our judgment about other peoples behavior

8
Framing
  • Whether a problem or decision is presented in
    such a way that it appears to represent the
    potential for a loss or a gain

9
Ordering of information
  • The manner in which information is arranged and
    distributed can influence the way we organize and
    interpret the social world
  • What comes first
  • How much information is given

10
Primacy effect
  • The things we learn first about a person have a
    decisive impact on our judgment of that person
  • Two explanations
  • Attention decrement
  • Interpretive set

11
Attention decrement
  • Later items or information get less attention
    since minds tend to wander
  • Therefore the later items or information have
    less impact on judgments

12
Interpretive set
  • The initial items or information serve to create
    an initial impression and are used to interpret
    subsequent information

13
Amount of information
  • More information tends to create a dilution
    effect
  • Which is the tendency for neutral or irrelevant
    information to weaken a judgment or impression

14
Judgmental heuristics(definition)
  • A mental shortcut
  • A simple, often approximate, rule or strategy for
    solving a problem

15
Judgmental heuristics
  • Representative heuristic
  • Availability heuristic
  • Attitude heuristic

16
Representative heuristic
  • We focus on the similarity of one object to
    another to infer that the first object acts like
    the second object
  • Examples include racial stereotyping

17
Availability heuristic
  • We focus on specific examples that are brought
    easily to mind
  • Sometimes that which is brought most easily to
    mind is not typical of the overall picture

18
Attitude heuristic
  • We use preexisting evaluations to assign
    information to a favorable or unfavorable
    category
  • Sometimes these preexisting evaluations affect
    our logic and ability to reason

19
Attitude heuristic (examples)
  • Halo effect a bias in which favorable or
    unfavorable impressions of a person affect our
    inferences and future expectations about that
    person
  • False-consensus effect our tendency to
    overestimate the percentage of people who agree
    with us

20
When do we use heuristics?
  • When we dont have time to think carefully
  • When we are overloaded with information
  • When the issues at stake arent very important
  • When we have insufficient information to use in
    making a decision

21
Categorization and stereotypes
  • We categorize people and events hundreds of times
    a week
  • Once we categorize a person or event, we base our
    future expectations on that categorization
  • The consequences of these categorizations can be
    significant

22
Self-fulfilling prophesy
  • The process by which expectations and stereotypes
    lead people to treat others in a way that makes
    them conform to expectations
  • This occurs when we act on our impressions of
    others

23
The illusory correlation
  • Seeing a relationship where there is none
  • Often occurs in social judgments

24
In-group and out-group effects
  • The in-group is the group you belong to
  • The outgroup is everyone else
  • Homogeneity effect perceiving everyone
    belonging to the out-group as similar to each
    other
  • In-group favoritism perceiving your own group
    as superior to others

25
Minimum group paradigm
  • Developed by Henri Tajfel
  • Used in many research studies
  • Takes complete strangers and creates a group
    using trivial criteria (such as flipping a coin)
  • In-group favoritism develops almost immediately

26
Re-constructive memory
  • We cannot tap into a literal recreation of past
    events
  • We recreate memories from bits of information
    filtered through what we think might have been,
    or should have been, or what we would have liked
    it to be, and by what others tell us about it

27
Autobiographical memory
  • We dont remember our past as accurately as we
    would like to believe
  • Revisions and distortions occur over time
  • These revisions are organized around self-schemas

28
Self-schemas
  • Coherent memories, feelings, and beliefs about
    ourselves that form an integrated whole
  • Our memories are distorted to fit the general
    picture we have of ourselves

29
Recovered memory
  • Elizabeth Loftus and other researchers have
    conducted extensive, systematic research into the
    phenomenon of planting false childhood memories
  • Most cognitive scientists do not believe that
    traumatic events are forgotten

30
Human cognition is conservative
  • We try to preserve that which is already
    established
  • We maintain our existing knowledge, beliefs,
    attitudes and stereotypes

31
Confirmation bias
  • We tend to seek confirmation of initial
    impressions or existing beliefs
  • We cling to these initial impressions and
    interpretations
  • Sometimes this tendency results in an inaccurate
    picture or faulty understanding

32
Hindsight bias
  • Once we know the outcome of an event, we have a
    strong tendency to believe that we could have
    predicted it in advance

33
Consequences ofcognitive conservatism
  • Misuse of inappropriate categories can lead us
    to distort events or miss important information
  • Misapplication of heuristics can lead to poor
    decision-making
  • Failure to update our perception of the world can
    lead to a mistaken picture of reality

34
Relationship between attitudes and behavior
  • Perhaps there is no relationship
  • Perhaps we succumb to the pressure of the
    immediate situation

35
Correspondent inference
  • Our tendency to attribute the cause of others
    behavior to a corresponding characteristic of
    that person

36
Do attitudes predict behavior?
  • Attitudes dont always predict behavior but
    sometimes they do
  • Scientists try to determine exactly when
    attitudes predict behavior

37
Attitude accessibility
  • The strength of the association between an object
    and your evaluation of it
  • Not all attitudes are equally accessible
  • Highly accessible attitudes are more likely to
    guide behavior

38
Acting on perceptions
  • Beliefs can create our social world
  • Subtle situational variables are often strong
    determinants of our behavior
  • Context can influence attitudes and expectations
    which affects behavior which subsequently affects
    perceptions

39
Biases in social explanation
  • Fundamental attribution error
  • Actor-observer bias
  • Self-bias

40
Fundamental attribution error
  • The tendency to overestimate the importance of
    personality factors rather than situational
    factors when describing and explaining the causes
    of social behavior

41
Actor-observer bias
  • The tendency for actors to attribute their
    actions to situational factors while observers
    attribute the same actions to personality factors

42
Self-biases
  • Egocentric thought
  • Self-serving bias

43
Egocentric thought
  • The tendency to perceive ourselves as more
    central to events than is actually the case
  • We tend to think we influence events and people
    more than we do

44
Self-serving bias
  • The tendency make dispositional (personality)
    attributions for our successes and to make
    situational attributions for our failures

45
The value of self biases
  • Believing we cause good things leads to
    attempting to achieve and persisting toward goals
  • Believing we can overcome obstacles helps us deal
    with stress

46
The cost of self biases
  • A distorted picture of ourselves and the world
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