The Consummate Communicator

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The Consummate Communicator

• Effective Events Planner
• Viris V. Clarke- Ellis, M.Ed., Dip. Ed., B.Sc.
• Public Speaking Coach

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THE COMMUNICATION PROCESS

• MESSENGER
• MESSAGE
• MESSAGE RECEIVER

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PROFILE OF THE MESSENGER

• ARTICULATE
• KNOWLEDGEABLE
• CONFIDENT
• FLEXIBLE
• CREATIVE
• AWARE/ADAPTABLE
• PROTOCOL SENSITIVE

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BECOMING THE IDEAL MESSENGER

• LEARN PROTOCOL
• WRITE EFFECTIVE SPEECHES
• LEARN PRESENTATION TECHNIQUES

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CHARACTERISTICS OF THE MESSAGE

• APPROPRIATELY TITLED
• SUITABLY PACKAGED
• AUDIENCE SENSITIVE
• FUNCTION SPECIFIC
• HAVE SPECIFIC GENERIC STRUCTURE
• OPENING
• BODY
• - CLOSE

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SPEECH BASICS

• ELEMENTS OF A WELL-STRUCTURED SPEECH
• Viris V. Clarke- Ellis, M.Ed., Dip. Ed., B.Sc.
• Public Speaking Coach

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THE SPEECH CYCLE
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THE TOPIC

• Pre-selected or open topic?
• Helps to focus presentation
• Helps to put points in context
• Can be drawn from any source
• KEY
• BE SURE TO KNOW BEFORE YOU GO!

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RESEARCH
Seek the info!

• FOR PREPARED SPEECH
• Get you facts from credible sources
• May include quotations, anecdotes, facts/figures
• FOR IMPROMPTU SPEECH
• Draw on personal experiences,
• conversations reflections
• KEY
• MAKE SURE ITS RIGHT BEFORE YOU WRITE!

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How you say dis again?
WRITING

• Whole speech or pointers?
• Think about your audience
• Write til you get it right!
• Use reference material - dictionaries, etc.
• Arrange material logically
• Keep the style simple!
• Be careful what you include
• KEY
• MIX IT TIL YOU FIX IT!

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REHEARSAL

• This is the way we
• do it!!

• Practice, Practice, Practice!!
• Listen to yourself
• Memorise your content
• Time yourself
• Be present at the venue early
• Check the equipment
• KEY
• PRACTICE CAUSES IMPROVEMENT !

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This is the way we do it!!
DELIVERY

• Deliver with confidence
• Connect with your audience
• Watch your stance
• Speak clearly
• Avoid clichés!
• Acknowledge protocols
• KEY
• YOU KNOW IT. NOW LET THEM KNOW IT!

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Oh I think they liked it!!
EVALUATION

• Assess audience reaction
• Assess presentation
• Room for improvement?
• Better next time always!
• KEY
• GETTING IT RIGHT IS A PROCESS

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THE SPEECH CYCLE
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ELEMENTS OF A SPEECH

• Opening
• Should grab the audiences attention
• Must set the stage for the speech
• Body
• Expand on three or four points
• Present facts, data, quotations etc.
• Closing
• Leave a lasting impression
• Must have a definite ending

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TYPES OFSPEECHES

• Viris V. Clarke- Ellis, M.Ed., Dip. Ed., B.Sc.

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INTRODUCTIONS

• Must have
• an opening
• a body
• a close
• Can be
• Introduction of a speaker
• Introduction of one person to another
• Introduction of oneself

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GREETINGS

• A short speech (2-3 minutes)
• Usually on behalf of a group or an individual
• Also has an opening, a body and a close
• Must congratulate, commend and charge
• Must be function-specific

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THE TOAST

• A short speech (2-3 minutes) honouring achievement

• DO
• be sincere
• Look at the person
• being toasted
• Use humour
• Get personal
• Keep your
• audience interested

• DONT
• be excessive in
• praise
• Include jokes in
• bad taste
• Get too personal
• Be too long

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VOTE OF THANKS

• A short speech (lt2 mins.) to thank participants

• Points to Note
• Avoid clichés
• Do not redo or repeat the presenters speech
• Avoid itemising if list is long
• End by thanking everyone generally

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KEYNOTE ADDRESS

• A longer speech (15-20 minutes)
• Must be audience-specific
• Speaker must relate to, and identify with,
  audience
• Must hold audiences attention
• Should be as humorous as the occasion allows
• Speaker must do homework
• Also opening, body and close

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FUNERAL SPEECHES

• To honour and celebrate the life of the deceased
• To bring comfort to those who are grieving
• Only positive things should be said
• Highlight worthwhile character traits and
  achievements
• May be a eulogy, a tribute or a remembrance.

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THE EULOGY

• Praise or celebration of the deceased
• Opening biographical data
• Body character of the individual
• Challenges faced and overcome
• Must help audience to deal with the tragedy
• Be honest. Do not create a saint!
• Close offer hope to the mourners
• Prepare carefully
• If personal, have someone on standby
• Stick to your style
• Do not expect applause

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PROTOCOL

• Viris v. Clarke- Ellis, M.Ed., Dip. Ed., B.Sc.

(PROCEDURE/CODE OF CONDUCT/ ETIQUETTE/RULES/
MODUS OPERANDI/ PRACTICES)
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PROTOCOL

• Is the order of conduct of ceremonies
• Intends to uphold the civilities between states
  and their officials
• Allots each person his/her
  proper social place
• Must be closely observed in
  all its facets
• Eliminates embarrassment,
  confusion and conflicts

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EVENT PLANNING STEPS

• Brainstorming
• Forming working groups or committees
• Contacting involved parties
• Preparing invitations
• Preparing the programme

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STEP 1 - BRAINSTORMING

• 5 10 persons
• State purpose of session
• Accept suggestions
• Avoid criticisms
• Leave with ideas to be acted on

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STEP 2 - COMMITTEES

• Give specific tasks
• Tasks must be clearly defined
• Select committee chair
• Chair should know who to report to, and when

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STEP 3 - CONTACTING

• As soon as plans are streamlined and committees
  running smoothly
• Inform participants of expectations
• Seek their inputs

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STEP 4 - INVITATIONS

• Must come from the highest authority (e.g. Board
  of Management)
• Must have invitees correct title
• Must have invitees correct address

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STEP 5 THE PROGRAMME

• Observe arrival, seating and speaking protocols
• Stick to schedule
• Ensure participants do the same
• Make contingency plans
• Respect time of attendees

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ORDER OF PRECEDENCE

• NATIONAL LEADERS
• MEMBERS OF THE CLERGY
• SPECIAL GUESTS
• HOST
• GUESTS OF HONOUR E.G. GRADUATING CLASS
• LADIES AND GENTLEMEN

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STYLES OF ADDRESSRecipients of National Honours
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STYLES OF ADDRESSHolders of National Office
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A NOTE ABOUT MAKING SPEECHES
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IT WAS A PLEASURE SHARING WITH YOU
Viris V. Clarke- Ellis, M.Ed., Dip. Ed.,
B.Sc. PUBLIC SPEAKING COACH