Tutor Training, Level I Seminar 4

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Tutor Training, Level I Seminar 4
Learning Support Center http//www.pvc.maricop
a.edu/lsc/staff/training/level_I.htm
Internationally Certified Tutor Training Program
through College Reading Learning Association
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PVCC Tutor TrainingLevel 1, Seminar
4Presentation 2 Dealing with Change

• Presentation 1 Listening skillsand guiding
  students to choose greater Personal
  responsibility
• Presentation 2 Model for Dealing with change
• Presentation 3 Diversity and students with
  Special Needs

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Four Stages of Change
Adapted from a workshopManaging the Human Side
of Change Dennis Jaffe Cynthia Scott, May 8,
1992, PVCC
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Four Stages of Change
Internal Aspects of Change
External Aspects of Change
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Four Stages of Change
Negative Sides of Change
Positive Sides of Change
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Four Stages of Change
Internal Aspects of Change
Positive Sides of Change
Negative Sides of Change
External Aspects of Change
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Four Stages of Change
Internal Aspects of Change
Negative Sides of Change
1. DENIAL Avoidance Living in past It didnt
really happen It will pass Not here, not to
me Its all a joke
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Four Stages of Change
Negative Sides of Change
2. RESISTANCE Externalization Complaining Knows
change will make things worse Low
Productivity Sickness Victimized Blaming Isolation
External Aspects of Change
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Four Stages of Change
Positive Sides of Change
3. EXPLORATION Chaos Lack of direction
Testing new possibilities
Feeling way Questioning Excitement
External Aspects of Change
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Four Stages of Change
Internal Aspects of Change
Positive Sides of Change
4. ACCEPTANCE Commitment Internalization New
balance and understanding Focused,
direction Able to team again High productivity
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Four Stages of Change
Internal Aspects of Change
Positive Sides of Change
Negative Sides of Change
1. DENIAL
4. ACCEPTANCE
3. EXPLORATION
2. RESISTANCE
External Aspects of Change
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Four Stages of Change
Internal Aspects of Change
1. DENIAL Avoidance Living in past It didnt
really happen It will pass Not here, not to
me Its all a joke
4. ACCEPTANCE Commitment Internalization New
balance and understanding Focused,
direction Able to team again High productivity
Positive Sides of Change
Negative Sides of Change
2. RESISTANCE Externalization Complaining Knows
change will make things worse Low
Productivity Sickness Victimized Blaming Isolation
3. EXPLORATION Chaos Lack of direction
Testing new possibilities
Feeling way Questioning Excitement
External Aspects of Change
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Four Stages of Change
1. DENIAL Avoidance Living in past It didnt
really happen It will pass Not here, not to
me Its all a joke
4. ACCEPTANCE Commitment Internalization New
balance and understanding Focused,
direction Able to team again High productivity
2. RESISTANCE Externalization Complaining Knows
change will make things worse Low
Productivity Sickness Victimized Blaming Isolation
3. EXPLORATION Chaos Lack of direction
Testing new possibilities
Feeling way Questioning Excitement
Adapted from a workshopManaging the Human Side
of Change Dennis Jaffe Cynthia Scott, May 8,
1992, PVCC