Title: Credentialing Dashboards Keep Staffs on Task, Better Communicate Status
1Credentialing Dashboards Keeps Staff on Task,
Better Communicates Status
Contact us 2222 Morris Ave. 2nd Floor, Union,
NJ-07083 Ph (908)-384-1608 Email
info_at_clinicspectrum.com
2About Us
Clinicspectrum is a healthcare services company
providing outsourcing/back office and technology
solutions for 17 medical billing companies, 600
medical groups/healthcare facilities including
hospitals, and hospital medical records
departments.
3Dashboards
Dashboards are a basic concept overview of data
in a snapshot for those who have eagerness to
view process status at just a glance. These
dashboards can efficiently communicate data
amongst staff and keep them on task and always be
efficient.
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10
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Product
Services
Customer
Business
4Physician Credentialing
For Physician Credentialing , communication is a
vital part of the process, as everyone needs to
know the status of taskswhat's in progress and
what remains to be completed.
Credentialing Staff
Practice Administrator
Provider
Physician
Information needs to be shared among various
stakeholders, such as the credentialing staff,
providers, practice administrators, physician and
others. For credentialing, communicating this
information is vital to practice operations,
reducing risk, and ensuring that providers are
eligible to receive reimbursement for their work.
5Credentialing Software
Using a credentialing software solution with a
dashboard display is an ideal way to share
information in a format that is easily digestible
so information becomes actionable.
Newly Assigned
In Process
Status
On Hold
Past Due
6Credentialing Dashboard Properties
A credentialing systems dashboard should be
easily accessed, and provide an overview
snapshot, milestones, drill-down capabilities,
and the ability to view tasks and processes from
different perspectives.
Easily Accessed
Overview Snapshot
Milestone
Drill-Down Capabilities
View Tasks and Processes from Different
Perspective
7Easily Accessed
The easy accessibility of the dashboard allows
credentialing staff, practice administrator,
physician, providers and other to view the
following information
Communicates status of the tasks.
Alerts on issues to be solved.
Eliminates the need for users to click through
menus to view the information.
Decreases the chances that important information
will get ignored, overlooked or simply not
communicated.
8Overview Snapshot
Overview snapshot of the dashboard allows
credentialing staff, practice administrator,
physician, providers and other to view the
following information
Status of providers being credentialed (e.g.,
new, in process, on hold, completed, or custom
credentialing)
Credentialing Staff
5
Counts of providers with insurance.
Practice Administrator
Status of the credentialing process by task
Physician
Provider
Credentialing task aging (e.g., 0-30 days, etc.)
9Milestones
Dashboards also need to display progress toward,
or the completion of, key milestones so users can
view specific activities within the credentialing
process.
Enables users to quickly know whats completed.
Enables users to know what is past due.
Enables users to know what are the new tasks that
are entering the process.
Enables users to know what needs to be completed.
10Drill-Down Capabilities
Drill-down capabilities allow users to click on
elements of the dashboard to display specifics,
whether its information about individual
providers, payers, or other elements of the
process.
An overview status of processes is valuable, but
users typically need more information.
Enables users to efficiently get the information
they need within one or two clicks.
11Ability to View Tasks and Processes from
Different Perspectives
Not all users of the dashboard are looking for
the same type of information. Some may be
interested in looking for payer-specific details,
while others are more focused on working on tasks
related to individual providers. The dashboard
needs to accommodate these perspectives in its
display to improve staff efficiency and improved
workflow. For example
Display provider-specific information, such as
number of providers being credentialed and the
status of specific tasks within the process, as
well as the wealth of information imported from
the Council for Affordable Quality Healthcare
(CAQH).
Display payer-related information, such as payer
contact details, insurance PDF forms specific to
the payer, web links, counts of providers with
insurance and their credentialing status.
Payer
Provider
12Specialized Capabilities
Its important for dashboards to be user friendly
and include features that make it easier for the
staff to complete their jobs. Leading credentiali
ng solutions include advanced features such as
the ability to easily attach documents to records
within screens, and capabilities to upload
information from other data sources (e.g., CAQH
and others). These capabilities reduce data
entry, and make documents easier to find. With
dashboards, everyone remains on the same page and
is up-to-date with the status of tasks, which
increases the efficiency and effectiveness of the
credentialing process.
13Start by looking for these items in your
dashboard, and watch your credentialing process
go more smoothly.
14Contact Us
2222 Morris Ave. 2nd Floor,Union, NJ-07083
Website http//clinicspectrum.com/
Phone Number 908.834.1608
Email info_at_Clinicspectrum.com
Clinicspectrum is a healthcare services company
providing outsourcing and back office solutions
for medical billing companies, medical offices,
hospital billing departments, and hospital
medical records departments.