VOIP Phones – Main Features

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VOIP PHONES MAIN FEATURES
V
oice over Internet Protocol phones (VOIP phones)
are by far
the best telephony systems for businesses today.
They have
tremendously transformed how communication via
phone in
organizations, whether big or small, is carried
out. Many people

• think that this service is only good because of
  the fact that it allows customization and
  perfectly make one network by converging the
  telephone network and the network used for
  internet. There are other numerous advantages
  though and some include the following
• Improved Sound Clarity
• When VoIP phones were first introduced to the
  market, their clarity as far as voice was
  concerned, was a little bit wanting. Over time
  however, this has seen tremendous advancement and
  is now clearer that the traditional standard
  telephony.
• Superior Voice Mails
• The earlier telephony technologies also had voice
  mail capabilities but they were not nearly a
  match for VoIP phones. They come with voice mail
  capabilities that are way more advanced than the
  former. Now, even when making overseas calls, the
  sound clarity is perfect.
• Call Forwarding.
• It is frustrating for a customer to hear the
  phone ringing on the other side yet no one is
  picking it up to serve him. Call forwarding, call
  queuing and call transferring are only three
  among the many features of IP phones that give
  customers a wonderful experience. Call forwarding
  allows incoming calls to be redirected to
  another line. You can forward all calls or maybe
  set it in a way that allows calls to be
  redirected only when they find the line busy or
  after a few rings, say three. This will certainly
  make the customers feel more appreciated. Lack of
  such features makes them feel ignored.
• Voicemails/ unified messaging
• Voicemail has for a longtime been very critical
  feature for notifying users that someone tried to
  reach them and delivering the voice message left
  by the caller. In IP phones, voice mail
  capability is way more advanced than in

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the traditional Standard telephony. Here you can
receive voice mails on your phone, as SMS or have
it transcribed and sent to your email as a PDF
attachment. This is without a doubt a whole new
level of convenience. Alternative
numbers Another feature that makes VoIP the
choice for many businesses is its ability to
allow telecommuting. Users can make use of their
office services from anywhere whether locally or
internationally. This can happen either online or
offline. By removing the barrier of being
confined within four walls in order to use your
offices telephone system, an organization using
IP telephony is certainly more completive. Say
No to Anonymous Callers Its irritating and time
wasting receiving anonymous calls from people who
even refuse to identify themselves completely.
VoIP allows you to send anonymous calls to voice
mail where by the caller will introduce him/her
and if it is someone you are interested in
speaking to, resume to the call. If however the
caller refuses to identify himself, you can
reject the call. These are just but a few of the
benefits of VoIP phones. If your organization
therefore is futuristic, this is an option that
you should certainly consider.
Source http // www.softst er.net/voip -pho nes-
main- feat ures/