Challenges facing by Salesforce.com Integration Partners

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Challenges facing by Salesforce.com Integration
Partners
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Introduction
Salesforce serving as a location of data makes it
necessary to enable integration with several
exiting platforms in a streamlined manner.
The integration of Salesforce caters to different
segments such as process, data, and the layers of
presentation. It helps data to sync and maintain
its consistency between varied applications and
Salesforce itself. Checking the Salesforce
Chatbot Integration system might help.
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Technology and API
Issue of Data Mapping
Double Records
Security Issues
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Technology and API
One of the questions you must ask yourself before
carrying out the integration is related to the
legacy of the APIs. Considering the types of
API, data interaction, and the method of
authentication used, you have to plan the work.
Try to find out whether a change is interpreted
in the API of legacy app. Apart from this, the
software systems are built with an amalgamation
of technologies than Salesforce and integration
in this case might require customization of the
infrastructure of the legacy apps, which consumes
a lot of time and is expensive.
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Issue of Data Mapping
This is one of the commonest challenges faced
during the integration of Salesforce and leads to
mismatch of field types and data as the filed
types tend to vary from one application to
another. For instance, the address fields in
the Salesforce may differ from the other
applications making it difficult to write codes.
Data mapping becomes a strenuous task due to
Salesforce data integration.
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Double Records
Double or duplicate records is one of the other
challenges that several companies face and leads
to the creation of bad data. It is necessary to
include a system that ensures that no duplicate
data should enter during the process of
integration. Installing the Salesforce Chatbot
Integration, you can take charge of multiple
functions with ease.
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Security Issues
For several companies, security is one of the key
concerns and while integrating the CRM and the
legacy system, you might find out that the API
security does not comply with the privacy
policies of the company. Customization of
applications before integration becomes expensive
once again, and force you to think of an
alternative.
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Thank You..!!
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