CRM Software & System

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C O R P O R A T E S T A C K
CRM SOFTWARE SYSTEM
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CRM WHAT IS IT?

• CRM
• Strategy used to learn more about customers
  needs and behaviors in order to develop stronger
  relationships with them.
• CRM
• Any application or initiative designed to help
  an organization optimize interactions with
  customers, suppliers, or prospects via one or
  more touch points such as a call center,
  salesperson, distributor, store, branch office,
  Web, or e-mail for the purpose of acquiring,
  retaining, or cross-selling customers.

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IMPORTANCE OF CRM
CRM can. Increase customer service levels
Improve efficiency of call centers Cross-sell
products more effectively Help sales staff close
deals quickly Simplify marketing processes ROI
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THE ROLE OF TECHNOLOGY IN CRM
Grow your business and attract more customers
with the best sales CRM middle east in the
UAE. Get CorporateStack Integrated CRM solution
for effective management of your critical sales
processes. The Role of CRM in Business Technolog
y in itself isn't a magic wand that can help you
achieve these things. The most important part of
CRM is your company's goals, practices and
policies.
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TO BE CONTINUED...

• Customer Insights CRM not only gives you the
  ability to track customer engagements, including
  the most recent emails and sales calls, but it
  can also give you insights into their buying
  behavior individually and as a whole
• Data Collection Customer purchases, abandoned
  online shopping carts, social media interactions
  and even location data from mobile devices
  reveal a wealth of information about customers
  and prospects.

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