Life in Networked Organizations

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Life in Networked Organizations
Chapter 2
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Learning Objectives

• Describe the impact of digital networks on
  business and other organizations worldwide.
• Explain how information technology, especially
  the growth in digital networks, is changing the
  way people work in organizational environments.
• Identify key trends that are driving change and
  their implications for people, technology,
  business process, and organizational structure.

More
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Learning Objectives
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• Differentiate among Internets, Intranets, and
  Extranets and the types of applications supported
  by each of them.
• Identify key trends in networking hardware and
  software.
• Describe the expanded capabilities and benefits
  of the Next Generation Internet.
• Identify major opportunities and challenges for
  EUIS in networked organizations.
• Analyze a business setting and recommend changes
  needed to reinvent it for the digital economy.

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The Changing Workplace (Process)

• Anytime, anyplace environments
• A 24/7 Global digital economy
• Teamwork and collaboration
• Fast moving and flexible
• Just-in-Time
• Supply methods
• Stockless inventory systems
• Process oriented (Versus functional)
• Innovation
• Knowledge Age learning organizations

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Twenty-First Century Workforce (People)

• Shifting people into thinking work
• Diversity
• Taking ownership, empowerment Broader jobs
• Pay for performance
• Telecommuting, flexible work hours
• Work groups without borders

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Life in the World of E-Business and E-Commerce

• The customer is king
• Shift from transactions to relationships
• Customer relationship management (CRM)
• Enterprise relationship management (ERM)
• Sales force automation (SFA)
• Mass customization
• Transforming the enterprise
• Eliminating the intermediaries
• Building partnerships and alliances/Open systems
• Virtual communities

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Keys to Success in a Technology-Driven Economy

• Cater to customers
• Invest in people
• Embrace creativity
• Rethink your business
• Seize the Web
• Care about others

The digital divide
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The Changing Internet

• Next generation Internet (NGI)
• Federal government initiative
• Goals
• Experimental research for advanced network
  technologies
• Next generation network fabric
• Revolutionary applications

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The Changing Internet

• Internet2
• University Corporation for Advanced Internet
  Development (UCAID)
• Goals
• Enable a new generation of applications
• Re-create a leading edge research and education
  network capability
• Transfer new capabilities to the global
  production Internet

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The Changing Internet

• Relationship between NGI and Internet2
• UCAIDs Abilene
• Backbone Network Service (vBNS)
• Implications for business
• High-speed bandwidth
• Full-screen video
• 3-D Multimedia
• CD-quality audio

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Summary
Key Terms

• Abilene network
• Corporate University
• Digital divide
• Digital economy
• Digital workplace
• Enterprise portal
• Internet2
• Knowledge economy
• Knowledge management
• Next Generation Internet (NGI)
• Virtual communities
• Virtual corporations

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II
End-User Information Systems Business Solutions
Part
Chapter 3
Productivity Tools For Individuals