Oral Communication 2

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Oral Communication (2)

• ENG 100
• Lecture 8
• Silvia Mah

According to most studies, people's number one
fear is public speaking. Number two is death.
Death is number two. Does that sound right? This
means to the average person, if you go to a
funeral, you're better off in the casket than
doing the eulogy. Jerry Seinfeld
American television actor comedian
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Re-cap structure, form and rules

• Structure of presentation
• 1. Attention-getting opener a question,
  quotation
• 2. Tell 'em what you're gonna tell 'em
• 3. Tell 'em (using examples)
• 4. Tell 'em what you told 'em with memorable
  close.
• Effective oral presentation
• Be prepared. Know content practice.
• Know your audience.
• Talk to your audience. Dont read your
  presentation.
• Be positive. Be enthusiastic about your subject.
• Provide examples. Make it down to earth.
• Use visual aids. Supplements, not replacements
• Maintain eye contact.
• Actively involve your audience.

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Presenting Just Before the Presentation

• Turn nervous energy into constructive enthusiasm.
• Take three deep breaths.
• Visualize a successful talk.
• Enjoy it!

http//www.matscieng.sunysb.edu/presentations1/Pre
sentations_16.html
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Presenting On the day of your presentation

• Do some relaxation exercises if needed such as
  deep breathing
• Warm up your voice by talking out loud
• Arrive early to make sure that the room,
  equipment and lay-out suit your needs
• Check that your projector is in line with the
  screen
• Greet the audience with a smile
• Look confident and relaxed
• Stand straight and firmly on both feet
• Face and turn your body towards the audience
• Keep your head up as much as possible
• Look at the audience and establish eye contact
• Scan the audience with your eyes so that
  everyone feels included
• Speak loudly enough for the people in the
  back row to hear you
• Use any visual aids confidently

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Visual and Vocal / Verbal

• Show self-confidence.
• Dont apologize. You know more than the
  audience.
• Face the audience, not the screen.
• Make eye contact, scan the audience.
• Holds audiences attention.
• Use gestures and move around.
• Hands, body, face
• Some for emphasis
• Avoid some using laser as light saber
• Voice
• Loud enough
• Slow enough
• Clear enunciation
• Vary the pitch, rate and pause patterns of
  speech.
• Use pointer with control
• Respond to audience cues
• Therefore, you must continue looking at the
  audience.

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Never be nervous again

• It is normal (and okay!) to be a little nervous
  before you speak - even seasoned professionals
  have such feelings!
• Self-confidence
• Before uttering a word, take a very deep breath,
  scan the crowd, and repeat in your head
• 1. I'm glad that I'm here.
• 2. I'm glad that you're here.
• 3. I know that I know.
• 4. I care about you.
• Dorothy Sarnoff
• Stage actress and national speech expert,
• Wrote Never be nervous again The world-renowned
  speech expert reveals her time-tested method for
  foolproof control of nervousness in communication
  situations.

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Team exercise

• Discuss Top ten reasons speakers flop.

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Power of Phrasing and Pausing

• Deliver small packets of information
• Deliver a full phrase before turning
• Dont shift in mid-phrase
• Breathe between phrases
• Cite examples and experience
• Ask questions of the audience to engage them
• Pause (longer than is comfortable)

http//www.jaycross.com/jayhoo/giving20presentati
ons.htm
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A Good Presentation

• Be spontaneous, natural, authentic
• Visualize yourself as a true believer, a great
  speaker
• Maintain eye contact as if spontaneous
• Sound conversational
• Become familiar by rehearsing
  several times aloud
• See words in group
• Speak in phrases

http//www.jaycross.com/jayhoo/giving20presentati
ons.htm
10
http//www.matscieng.sunysb.edu/presentations1/Pre
sentations_27.html
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Team exercise

• What Makes a Class/Presentation
  Boring/Interesting?
• Discuss and report.
• Differences/similarities between a class and
  (professional) presentation
• What advantages and disadvantages are
  there in the use of PowerPoint
• In this class
• In regular classrooms
• In presentations
• What helps to make the presentation interesting?
  What makes it boring?

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http//www.matscieng.sunysb.edu/presentations1/Pre
sentations_34.html
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Asking Questions

• Do not make a speech when asking a question
• The question should not be too complex
• Contain only a single thought
• When is a good time to ask questions?
• What should you avoid?

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Answering Questions

• Repeat the question in your own word so that
• You understand the question
• The audience hears the question
• Answer the question succinctly
• Dont ramble
• Its OK to say I dont know or
  Ill get back to you on
  that
• Try to gauge whether you have
  actually answered the question

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Six Signals All Audiences Want to Hear

• I will not waste your time.
• I know who you are.
• I am well organized.
• I know my subject.
• Here is my most important part.
• I am finished.

http//www.jaycross.com/jayhoo/giving20presentati
ons.htm
16
Next Agenda

• Using team conflicts
• Benefits of conflict
• Detecting conflicts
• Pitfalls in conflict resolution
• Conflict strategies
• Conflict tactics

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Homework 6

• Due Wednesday, October 25, 2006
• How would you pitch a presentation about your
  team project differently, if your audience were
• A group of foreign students?
• A group of potential industry partners?
• A group of elementary school students?
• Turn in.
• What part of giving a presentation do you
  personally have the most trouble with? What can
  you try to improve this part?
• Turn in.