Teams and Teamwork

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Teams and Teamwork
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Teams and Teamwork

• What Is A Group?
• What Is A Team?
• Why People Join Groups
• How Groups are Structured
• Types of Teams
• Stages of Group/Team Development
• Characteristics of Effective Teams
• Creating Effective Teams
• Teamwork
• Turning Individuals into Team Players

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What Is A Group?

• Two or more individuals, _________ and
  ____________, who have come together to achieve
  __________________.

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• A work group shares information and makes
  decisions, but their performance is merely the
  summation of each group members individual
  contribution.

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What Is A Team?

• A team is a formal group that generates positive
  synergy through coordinated group effort.

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Comparing Work Groups with Work Teams
Work groups
Work teams
Share information Neutral Individual Random and
varied
Goal Synergy Accountability Skills
Collective performance Positive Individual and
mutual Complementary
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Why People Join GroupsOrganizational Functions

• Accomplish tasks
• Generate ideas and/or solutions
• Coordinate efforts
• Provide a problem-solving mechanism
• Implement decisions
• Socialize and train newcomers

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Why People Join GroupsIndividual Functions

• Satisfy affiliation needs
• Develop, enhance, and confirm self-esteem and
  identity needs
• Share perceptions
• Reduce anxiety
• Provide a problem-solving mechanism

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How Groups Are Structured

• Roles
• Norms
• Status
• Cooperation
• Trust
• Cohesiveness

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Roles

• Role conflict/role ambiguity
• Functional roles
• ________ roles
• _____________ roles

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Task Roles

• Initiator
• Information seeker/giver
• Opinion seeker/giver
• Elaborator
• Coordinator

• Orienter
• Evaluator
• Energizer
• Procedural Technician
• Recorder

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Maintenance Roles

• Encourager
• Harmonizer
• Compromiser
• Gatekeeper
• Standard setter
• Commentator
• Follower

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. . . expectations about appropriate_____________
__________________ commonly agreed upon by
members
Norms
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Status

• . . . a measure of ____________ ______________
  conferred on an individual or the group

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Cooperation
. . . efforts are systematically integrated to
achieve __________________. The greater the
__________, the greater the cooperation
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Trust
. . . reciprocal faith in ______________ _________
_____
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Types of Trust

• ______________
• Reliability
• Overall Trust

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Emotional Trust

• Never intentionally misrepresent my point of view
  to other people
• Dont break ______________
• Responds constructively and ___________

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Reliability

• Carry out ___________
• Show up for appointments
• e.g., Return money loaned

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Overall Trust

• Fair play
• Desire to listen
• Truth

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Levels of Trust

• High trust - give and take spontaneously
• Low trust - give and take, but ___________________
  ______
• Trust ___________ - get them before they get you

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How to Build Trust

• Communication
• Support
• Respect
• Fairness
• Predictability
• Competence

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Cohesiveness
. . . close ___________________ of members who
highly value their association and want to
maintain it
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Relationship Between Cohesiveness Productivity
Cohesiveness
High
Low
High
Alignment of Group and Organization Goals
Low
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Types of Teams

• Problem-solving
• Self-managed
• Cross-functional
• Virtual

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_________ V
Stages of Group/Team Development
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Work Teams and the Wizard of OZ
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Clearly Stated ____________
Real Symbolic Needs
Successes Reinforce Commitment
Strength Though _______
Diverse Objectives Linked by A Common Purpose
Mutually __________
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Creating Effective TeamsThrough. . .

• . . . Work design
• . . . Composition
• . . . Context
• . . . Process

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• Its easy to get players. Gettin em to
  play together, thats the hard part.
• Casey Stengel

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Teamwork is. . .

• The ability to work together toward a common
  vision.
• The ability to direct individual accomplishment
  toward organizational objectives.
• The fuel that allows common people to attain
  uncommon results.

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Teamwork fosters the maximum utilization of each
members resources.
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Turning Individuals into Team Players

• Selection
• Training
• Rewards

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ogether veryone chieves ore
T E A M