Title: Benchmarking
1Benchmarking
- Applications in
- Simultaneous Engineering
2The concept
Where we are in comparison and why?
- The process of improving performance by
continuously identifying, understanding, and
adapting outstanding practices and processes
found inside and outside the organisation - American productivity Quality Centre
?
best in class
other
we
3The critical focus
RIGHT FOCUS How does he vault that high?
Wrong FOCUS How high?
PRACTICES POTENTIALLY RESPONSIBLE FOR BEST
PERFORMANCE
- Choice of pole
- Vaulting technique
- Coachs skills
- Nutritional regimen
- Athletic conditioning
- Psychological training
4Types of benchmarking
Competitive Comparison of the organisations
performance against one of the competitors
Process measurement of discrete process
performance against organisations that are
excellent in those process.
Industry Comparison of processes within
organisations in the same industry, but not
necessarily competitors
Performance Measurement of the performance of
one companys product against that of another
company
Strategic A systematic business process to
evaluate alternatives, implement strategies and
improve performance from external partners who
participate in an ongoing strategic alliance
5The benchmarking process
Authorisation and acceptance
Data gathering
Forming a Benchmarking-team
Analysis and comparison of results
Understanding of the own processes
Improvement plan to overcome the BIC
Selection of processes to benchmark
Implementation and monitoring of the plan
Identification and selection of Best-in-class
Continuous improvement
6Types of benchmarking
Competitive Comparison of the organisations
performance against one of the competitors
Process measurement of discrete process
performance against organisations that are
excellent in those
process.
Strategic A systematic business process to
evaluate alternatives, implement strategies and
improve performance from external companies
Industry Comparison of processes within
organisations in the same industry, but not
necessarily competitors
Performance
Measurement of the
performance of one companys product
against that of another company
7Benchmarking andsimultaneous engineering
Process levels
Planning Process (Strategic-BM)
Vision and new ideas generation
Project Structuring Process (Process-BM)
Material integration of the planning, execution
and controll of all Benchmarking activities
Product Design Process (Product and Process-BM)
Integrated Benchmarking
Prod. Process Dev. (Process-BM)
Prod. Process (Process-BM)
Market Introd. (Process-BM)
Simultaneous Engineering
Project time