FIROB

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FIRO-B

• Understanding Individual Behavior in an
  Organization
• Presented by Susan Q. Driscoll, LCPC

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What is the FIRO-B?

• The Fundamental Interpersonal Relations
  Orientation-Behavior instrument is designed to
  measure behavior that derives from interpersonal
  needs.
• It is used to address one-on-one relationships,
  teamwork, career development, organizational
  culture and leadership development.

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Overview of Uses

• Participants will become aware of their
  interpersonal needs
• Develop strategies to meet those needs
• Become aware of how their needs may be perceived
  by others

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More Uses!

• Identify sources of career dissatisfaction
• Identify sources of conflict with others
• Build more satisfying relationships
• Understand their own leadership behaviors

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Some FIRO-B History

• The FIRO-B was created in the late 1950s by
  William Schutz, in an effort to understand and
  predict how high performance military teams would
  work together.
• Schutz started from the premise that people need
  people that interpersonal needs motivate
  behavior

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Inclusion (I)

• The need for Inclusion relates to forming new
  relations and associating with others it
  determines the extent of contact and prominence
  that a person seeks. Some descriptors associated
  with Inclusion are
• Belonging - Recognition
• Involvement - Distinction
• Participation

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Control (C)

• The need for Control relates to decision making,
  influence, and persuasion between people it
  determines the extent of power or dominance that
  a person seeks. Some descriptors associated with
  Control are
• Power - Responsibility
• Authority - Consistency
• Influence

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Affection (A)

• The need for Affection relates to emotional ties
  and warm connections between people it
  determines the extent of closeness that a person
  seeks. Some descriptors associated with
  Affection are
• Personal ties - Support
• Consensus - Openness
• Sensitivity

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Characteristics Chart
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Expressed (e) Need

• In addition to the three interpersonal needs, the
  FIRO-B also describes how much each of the three
  needs is Expressed (e) or Wanted (w).
• The extent to which you will initiate the
  behavior is called the Expressed dimension of
  that need.

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Wanted (w)

• The extent to which you want or will accept that
  behavior from others is called the Wanted
  dimension of the need

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Behaviors Associated with the Expressed (e)
Dimension
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Behaviors Associated with the Wanted (w) Dimension
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The FIRO-B Scoring Grid
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Score Ranges - Low
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Score Ranges Medium/Low
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Score Range Medium High
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Score Ranges - High
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Ranges, Labels, Meanings
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Your Individual Needs for Inclusion

• Expressed Inclusion (eI)
• I make an effort to include others in my
  activities. I try to belong, to join social
  groups, and to be with others as much as possible

• Wanted Inclusion (wI)
• I want other people to include me in their
  activities and to invite me to belong. I enjoy
  it when others notice me

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Your Individual Needs for Control

• Expressed Control (eC)
• I try to exert control and influence over things.
  I enjoy organizing things and directing others

• Wanted Control (wC)
• I feel most comfortable working I well defined
  situations. I try to get clear instructions

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Your Individual Needs for Affection

• Expressed Affection (eA)
• I make an effort to get close to people. I am
  comfortable expressing personal feelings and I
  try to be supportive of others

• Wanted Affection (wA)
• I want others to act warmly toward me. I enjoy
  it when people share their feelings with me and
  when they encourage my efforts

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Your Overall Interpersonal Needs

• The indicator of your Overall Interpersonal Needs
  is the total of all six individual needs. This
  shows the overall strength of your interpersonal
  needs

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Total Expressed and Total Wanted Behaviors

• Your Total Expressed Behavior indicates how often
  you take the initiative in approaching others to
  fulfill the three basic interpersonal needs

• Your Total Wanted Behavior indicates how much you
  rely on others to get what you need

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Your Total Needs

• Your Total Need results reflect the overall
  strength of each need, or how much you seek to
  satisfy each of these needs in interpersonal
  situations

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Patterns

• Your patterns for Need Fulfillment for Inclusion,
  Control and Affection suggest your behaviors when
  interacting with others in the workplace

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FIRO-B and Career Development

• Knowing your interpersonal needs can help you
  evaluate career opportunities, seek out a new
  career or make changes to enhance your current
  position

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FIRO-B and Team Effectiveness

• Individual flexibility is important in team
  effectiveness. Your interpersonal needs may
  reflect behavior patterns that are limiting your
  success

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FIRO-B and Leadership

• Leaders have many different styles and personal
  preferences for managing, depending on their
  interpersonal needs. The FIRO-B can help expand
  those possibilities

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In Conclusion . . .

• The FIRO-B is one way of viewing the dynamic,
  fluid realm of human behavior
• Behaviors can vary and change as a result of life
  events, cultural differences or environmental
  pressure
• Use these results to build on your strengths,
  sort through your challenges and create new ways
  to grow professionally