ICT Services the way forward

1
ICT Services the way forward?

• Secondary Headteachers Conference
• November 2007

2
Objectives

• Reflect on the development of ICT in schools
• Identify possible strategies for ICT in the
  future
• Outline requirements for ICT within Building
  Schools of the Future
• Discuss future of managed services for ICT in
  Hertfordshire?

3
Where are we with ICT nationally?

• Secondary Schools
• Have on average 275 computers each...
• ...that's approximately 1 computer for every 3.6
  pupils
• 99 have interactive whiteboards
• 99 have a network in place
• 99 are connected to the Internet
• 99 have a broadband connection
• ICT is embedded in Strategy material
• 81 of teaching staff are reported to be very
  confident or
• confident in using ICT in their job.
• Spending on ICT has risen 6 fold since 1998
• Schools spend between 3 and 11 of the whole
  school budget on ICT.
• And in Hertfordshire
• All schools have their own maintained website
• All 10 Mbps (dedicated - exceeds national target)

4
What are the concerns nationally?

• Management of ICT time consuming
• ICT infrastructure different in all schools
  hard for transition and liaison
• ICT provision is not equal in and between schools
  (yet research shows it is tightly linked to
  attainment, motivation, engagement etc)
• Value for money?
• Teachers released to teach?
• Reliant upon individuals within schools
• Financial and interface risks managed by schools
• Schools liaising with many bodies when ICT fails
  no single accountability

5
The required elements of Building Schools for
the Future.

• Procure a managed ICT service (and a facilities
  management service) which will be delivered
  through the LEP
• ((1450/pupil (upfront capital) 225/pupil
  (infrastructure) annual pp charge)
• Work strictly to Partnerships for Schools guidance

6
What is a Managed Service?

• At its simplest a Managed Service consists of a
  single contract designed to deliver all ICT
  systems and services.
• This comprises provision of and support for
• Learning Platform including MIS, VLE and learning
  content
• Wide area network linking to broadband service
• Institutional infrastructure (School LAN)
• All users equipment access devices
  peripherals, etc.
• Network services user account management
  e-mail back-up virus protection Internet
  filtering and/or monitoring curriculum software
  servers video-conferencing etc
• Anywhere, anytime access for all users
• Integration of legacy hardware and software
• Change management operational training
  pedagogical training
• ICT for school administration
• Helpdesk
• Technical support
• Refresh and sustainability

7

• Single School Network (both fixed and wireless
  access)
• Learning
• School admin
• Building management
• Telephony (inc VoIP)
• Video
• CCTV security
• Range of ICT Equipment in School
• Desktop PCs
• Wireless laptop and tablet computers
• Wireless PDAs
• Printers, scanners, cameras and other
  peripherals
• Equipment deployed in classrooms, study areas,
  and social spaces
• Minimum ratio of 14 with refresh strategy
• 5 year managed service

What could it look like?

• 24/7/365 Access Outside
• School
• Home, library, internet cafe
• Browser-based access to entire Learning Platform
  (enabling use of lower spec equipment)
• Access from Smartphones, Games Consoles,
• Use of students own devices in school

• Single Unified Log-in to
• Learning Platform
• Portal for teachers, students, parents and other
  stakeholders, with access as appropriate, to
• Own Homepage
• Timetable
• Learning materials (applications, content)
• Admin information (and MIS system)
• Email Internet
• Homework setting marking
• Personal study area
• School and LA News
• Discussion and chat areas
• Assessments and Achievements

• Photo-Smartcard
• Proximity readers for access and registration
• Cashless catering vending
• Library
• Reserving workstations
• Smartcard log-in

• Data Centre
• Whole LEA coverage
• Dual site for resilience
• Automatic backup
• Disaster recovery
• Scalable server technology
• Unified helpdesk for ICT and FM

8
ICT Managed Service Proposal for delivery
Contracts for connectivity, Learning
Platform, email and webhosting
(MIS/VLE?) (delivered to whole county on day 1
of BSF)
Optional purchased elements
Stevenage BSF managed Service adding on
schools as their wave approaches (or earlier if
requested)
9
Doing things differently?

• MIS?
• Linking with other services eCAF, ContactPoint,
  Specialist Advisory Services
• VLE?
• Linking services and support across the county
  and across phases
• Services from HCC redesigned in the light of
  managed services in schools

10
Hertfordshire BSF
Order of funding for each area 1. Stevenage 2.
Hertford / Ware / Hatfield / Potters Bar /
Welwyn 3. Extended Hemel Hempstead 4. Eastern
Corridor 5. North Herts excluding Stevenage 6.
Extended Watford 7. Extended St Albans
11
Discussion / Strategic Direction

• What are the benefits/risks of moving towards
  managed ICT services in Hertfordshire?
• What would the implications of this be for your
  school?
• How should schools be consulted on the
  development of the managed service for
  Hertfordshire?

12
ICT within Building Schools of the Future

• Questions and Issues?