An Overview of the Activities of Managers

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An Overview of the Activities of Managers
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Purpose of class

• Present definitions related to management
• Understand the activities that comprise
  management
• Understand the needed managerial skills

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Manager get things done through people (in an
organization).

• Key word organization.

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Organization.

• Consciously coordinated unit composed of 2 or
  more people that functions on a continuous basis
  to achieve a common goal or set of goals.
• Managers do the coordination and guide other
  people to achieve organization goals.
• Most managers represent the interests of other
  people (commonly the business owner(s)).

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The central Managerial Challenge

• Getting employees to achieve the organizational
  goals.
• Has the appearance of being simple. You are the
  boss. People do as you tell them if not they get
  fired. This is may be truer in HK than the US,
  but still most managers will find this difficult
  to do. Assignment 1.

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• On the other hand relationships in Hong Kong make
  it more difficult to put strong demands on your
  networks.

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From expectations in general

• Management is different from leadership..
• Management is concerned with planning,
  organizing, leading and controlling.
• Leadership is but one aspect of this.

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Planning

• Setting performance objectives. Which way do we
  go.

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Organizing

• Assigning tasks, resources, and activities

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Leading

• Arousing (motivating people) and directing human
  resources toward goals

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Controlling

• Measuring performance (goals) and taking action
  to ensure desired results

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(No Transcript)
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Managerial roles

• Gather and give information (informational roles)
• To make decisions (decisional roles)
• That provide the means to influence others to
  achieve organizational goals (Interpersonal).
• Emphasis on interpersonal activities.
• .

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Hint

• You may find this useful in Assignment 1.
• What does a manager dowhat roles does he say
  (s)he engage in. See table 1-1.

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Case 1

• Purpose of this case is to understand what a
  manager does.
• Begin to focus on cases in general. How to
  analyze a case.

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What are the Facts and What are Opinions?
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Did he

• Plan?
• Organize?
• Lead?
• Control?
• Where was the break down?

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Did he

• Gather good information?
• Give information?
• What decision roles did he execute/not execute.
  Entrepreneur, Disturbance handler, resource
  allocator, Negotiator.
• Leadership role? (liaison role and figurehead are
  not relevant here).

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Which Framework is more useful in this case?

• Solution based on your analysis.
• One could argue many things. Leadership,
  planning/decision making (negotiator).
• Which is most important?

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Summary

• We generated examples of activities
• Is management easy or difficult? Why?
• Case applied issues.