AQ BTU Form Process

1
AQ BTU Form Process Timeline29th September
2009
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AQ BTU Form - Process

• BTU forms are used to change an AQ for an LSP (DM
  or NDM)
• BTU Forms used in AQ Process for
• New Business Appeals
• D-7 to D23 Business Days
• Manifest Error Appeals
• AQ is less than 50 of the AQ or greater than or
  equal to 200 of the AQ
• Instances where a change in AQ cannot be
  evidenced by consumption history
• BTU form is sent to the AQ Box Account and an
  accompanying AQ Appeal is sent via the standard
  route (but force referred)
• Evidence provided and validation undertaken by
  xoserve

3
AQ BTU Form Evidence Validation

• Following information is required to be provided
  by Shipper
• Shippers responsibility to provide evidence to
  support that there has been
• change in consumers plant which results in a
  change in the basis on which gas is consumed
  (UNC G 1.6.13) e.g. removal or installation of
  equipment on site
• Evidence Shipper statement on the BTU form
  regarding how the plant has changed on site
• Evidence can also include (but not mandatory)
• Appliance and total usage for each appliance
• Calculation of annual usage (i.e. by hours per
  day, days, weeks etc.)
• Shipper Estimate AQ on BTU form has to equal AQ
  on submitted Appeal
• xoserve will undertake some validation on the
  reads / consumption if BTU form indicates that
  there is some recent evidence

4
AQ BTU Form Timescales

• Timescales
• Shipper submits BTU Form (email) and AQ Appeal
  (IX / files)
• xoserve will process within 5 days (usually
  sooner)
• Appeal reference is sent back to Shipper via IX /
  files
• Shipper re-confirms with Appeal Reference
• 7 days (no objection)
• 14 days (objection)
• AQ goes live
• NDM SOQ will also change
• DM SOQ will not change

5
AQ BTU Form Volume of Requests

• September 2008 2009
• 44 requests received and accepted (33 NDM, 11
  DM).
• 29 reduced the AQ
• 15 increased the AQ
• 74 requests rejected, for reasons
• No meter attached
• Premises stated as vacant
• Meter Point Dead
• Lack of justification