Employee Training and Orientation Process

1
Employee Training and Orientation Process

• CACCRAO Annual Conference
• May 2, 2000
• Lake Tahoe
• Presented by
• Solano Community
• College

2
First Day on the Job
ExpectationsGateway Client

• New employee expectations?

3
What are the objectives of the office?

• Create a solid knowledge base
• Develop a clear understanding of office
  processes and procedures
• Clarify and define responsibilities and
  expectations
• Discuss operational relationships within
  department

4
Training Methods to Achieve Objectives

• Crawl, walk, run approach to training
• Written outline of week one activities
• Clear, written resource materials
• Procedure manuals
• Monthly activity calendars
• Sample for employees
• Introduction to Individual Areas
• Scheduled time with employees
• Exposure to Related Departments
• Orientation with key departmental contacts

5
How to Prepare a Comprehensive Procedure Manual

• Front-line staff prepares first draft
• Employee time out of office
• Lead staff member conducts an initial edit and
  prepares formal document
• Front-line staff reviews formal first draft copy
• Final product produced by lead staff member and
  approved by Dean/Director

6
Final Goal Well Trained and Productive Employee

• Assimilation into office environment
• Comfortable with office organization
• Feels free to contribute suggestions for office
  efficiency

7
Try it at your College
The best time to begin is NOW! A Good Summer
Project
8
Annual Conference Harrahs